Administrative Procedures

Question 1

What is the relationship between accounts receivable and accounts payable in practice management?

Accepted Answer

Accounts receivable = money coming in, Accounts payable = money going out

Question 2

What should you avoid during a job interview when it comes to asking questions?

Accepted Answer

Being left without any questions to ask

Question 3

What is the relationship between personal mission statements and SMART goals?

Accepted Answer

SMART goals should support and help acheive your mission statement

Question 4

What is the recommended approach when discussing weaknesses in an interview?

Accepted Answer

Turn a weakness into a strength

Question 5

What is the typical target percentage for schedule utilization in a physical therapy clinic?

Accepted Answer

85%

Question 6

What is the recommended approach when responding to suspected fraud in a physical therapy practice?

Accepted Answer

Conduct internal investigation and report to compliance officer

Question 7

What is the primary purpose of developing multiple revenue streams in a physical therapy practice?

Accepted Answer

To diversify income sources and enhance financial stability

Question 8

Which business structure is recommended for the physical therapy practice project due its legal protection benefits

Accepted Answer

Limited Liability Company (LLC)

Question 9

What is the main challenge students face regarding feedback after graduation?

Accepted Answer

Responsibility for seeking & implementing feedback shifts to the individual

Question 10

What is the recommended approach for developing a personal mission statement?

Accepted Answer

Write down what's most important to you & the legacy you want to leave.

Question 11

Why is it important to have a competitive advantage in your physical therapy practice?

Accepted Answer

To differentiate your services and attract patients

Question 12

How does productivity determination benefit both practice management and patient care?

Accepted Answer

Owners can determine appropriate pt loads while maintaining quality care

Question 13

What role does continuous improvement play in professional development?

Accepted Answer

It's an ongoing responsibility throughout one's career

Question 14

What percentage of people are not offered jobs because they fail to smile during interviews?

Accepted Answer

36%

Question 15

What should you do before listing someone as a reference?

Accepted Answer

Ask permission before listing someone

Question 16

What should be included in a policies and procedures manual for a PT practice?

Accepted Answer

Pt care, infection control, pt records, business operations, and compliance

Question 17

What does the S in SMART goals stand for?

Accepted Answer

Specific

Question 18

Why is it recommended to offer pro bono services in a physical therapy practice?

Accepted Answer

It aligns with APTA philosophy and serves patients who cannot afford care

Question 19

What are the three main phases of the budget cycle?

Accepted Answer

Planning, implementing, controlling

Question 20

What should be included in the second paragraph of a cover letter?

Accepted Answer

Highlight how your experience fits the role

Question 21

What is the primary benefit of having a higher proportion of insurance billing versus cash pay patients?

Accepted Answer

Insurance billing provides more consistent revenue w/less marketing needed

Question 22

How can a personal mission statement help with decision-making?

Accepted Answer

Sets boundaries to check if choices align with long-term goals

Question 23

What is the primary difference between quality assurance and quality improvement in physical therapy?

Accepted Answer

QA monitors performance; QI applies new improvement protocols.

Question 24

What is typically the largest expense category in a physical therapy practice budget?

Accepted Answer

Salaries and wages

Question 25

Why might a personal mission statement not necessarily be career-related?

Accepted Answer

It represents an overarching theme that guides you in all aspects of life

Question 26

What is the purpose of informed consent in physical therapy practice?

Accepted Answer

To inform patients of treatment risks, alternatives & their right to refuse

Question 27

What is the recommended approach when you don't know who is called during job searching?

Accepted Answer

Only answer if you're in a quiet space

Question 28

What is the recommended frequency for reviewing budget performance?

Accepted Answer

Monthly or Quarterly

Question 29

What is the fundamental difference between focusing on accomplishments versus duties on a resume?

Accepted Answer

Duties show what you did, accomplishements show your impact

Question 30

What is the significance of monitoring patient outcomes throughout treatment?

Accepted Answer

It helps identify when patients aren't improving or may have new problems

Question 31

What is the STAR method stand for in interview preparation?

Accepted Answer

Situation, Task, Action, Result

Question 32

What is the primary purpose of a resume?

Accepted Answer

To get you an interview

Question 33

Why should you send a thank you note after an interview?

Accepted Answer

To demonstrate professionalism and continued interest

Question 34

What is the significance of the break-even point in physical therapy practice financial planning?

Accepted Answer

It identifies when total revenue equals total expenses

Question 35

How does the business plan project relate to the overall course objectives?

Accepted Answer

Provides hands-on experience in entrepreneurship and presentation skills.

Question 36

Why is time and task management important in physical therapy practice?

Accepted Answer

To prioritize tasks and develop processes that benefit patient care

Question 37

Why is social media management crucial during job searching?

Accepted Answer

Employers will check your online presence

Question 38

What is the recommended approach for determining hours of operation for a physical therapy clinic?

Accepted Answer

Match hours to your target market's needs and availability

Question 39

Why is it important to track patient outcomes using standardized measures in a physical therapy practice?

Accepted Answer

To demonstrate treatment effectiveness and track progress

Question 40

Why is continuing education important for quality assurance and improvement?

Accepted Answer

It prevents therapists from missing new treatments and becoming complacent

Question 41

What is the difference between capital expenses and operating expenses?

Accepted Answer

Capital = long-term costs; operating = daily business expenses.

Question 42

According to APTA recommendations, what should be the primary focus when budgeting for a physical therapy practice?

Accepted Answer

Supporting the provision of patient care

Question 43

What is the primary purpose of fiscal management in PT practice?

Accepted Answer

To plan for allocate & manage financial resources

Question 44

Why is HIPAA compliance particularly important when selecting technology solutions for a physical therapy practice?

Accepted Answer

It protects patient health information and ensures legal compliance

Question 45

What is the recommended approach for handling billing in a physical therapy practice?

Accepted Answer

Hire a billing service or purchase billing software

Question 46

How long do interviewers typically take to form their first impression of a candidate?

Accepted Answer

3 minutes

Question 47

What is the recommended approach for equipment purchases when working with a limited startup budget?

Accepted Answer

Consider refurbished equipment and focus on essentials

Question 48

According to the PPT, what should you focus on when answering "Tell me about yourself"?

Accepted Answer

Education, relevant experience, and job interest

Question 49

What should you bring in a professional folder to an interview?

Accepted Answer

Extra copies of resume, references, notepad and pen

Question 50

What type of references should you use when preparing a reference sheet?

Accepted Answer

Professional references only

Administrative Procedures

Questions 50

Administrative Procedures

Questions 50