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Med Admin Mid-Term Review part 1 Flashcards | StudBud
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Med Admin Mid-Term Review part 1
Med Admin Mid-Term Review part 1
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1
The effects of too little sleep include all of the following except:
Inattention to details.
Poor decision making.
Mental illness.
Brittle emotions.
2
You studied hard for a test but missed 12 questions and barely passed with a grade of C. What should you do now?
Don’t worry about it. Focus on what you need to learn for the next test
Learn the correct answers to any questions you missed.
Spend less time studying for this class because it doesn’t seem to help.
Ask the instructor to let you take the test again.
3
When should you wash your hands in the health care setting?
Before putting on new gloves.
After smoking.
All of the above.
Before touching a patient.
4
The instructor handed out a long final exam that contains different types of questions. What should you do?
Start with the first question and finish the test as quickly as possible.
Look for questions that are worth the most points and answer them first
Plan how to divide your time among the different parts of the test
Read all the questions carefully, answering the easy ones first.
5
A positive result of stereotyping is:
We can depersonalize people who are different from us.
We can quickly interpret and integrate new experiences.
Stereotyping prevents negative outcomes.
It reinforces what we already know
6
Amy suffers test anxiety and is afraid she’ll panic on her anatomy exam. Which of the following will most likely to help
Read over her notes and textbook the night before the exam
Tell her instructor that she suffers from test anxiety
Talk with her classmates about how nervous she is
Take practice tests over the material likely to be on the exam
7
How does learning to prepare for classroom tests apply to work in health care?
Test-taking skills are included on National Healthcare Foundation Standards
All you do on the job must be done carefully & correctly, just like a test
Many facilities periodically test their employees’ knowledge and skills
All health care occupations require passing a state exam.
8
You like your externship and want to work at this facility. Which action is most likely to increase your chances?
Ask the manager at the site for a job interview.
Arrive on time each day and do the best job you can.
Become friends with your supervisor.
Ask your instructor or career services director to recommend you to the si
9
All of the following can reduce your energy at times except:
Emotional experiences.
Eating patterns.
A short nap.
Stress.
10
Which of the following questions could be used legally when considering an applicant’s suitability for a specific job?
Gender
Ability to lift 20 pounds
Race
Religion
11
The most important reason for creating an inventory of your skills and qualifications before starting your job search is
so you’ll know what you have to offer a potential employer.
to figure out what kind of job you should apply for.
so you can list them on your resume.
to calculate the salary you should ask for.
12
A negative response to things you cannot control is:
Focus on what you can control.
Consider your options.
Try to change them.
Accept them.
13
Heuristics, Rules of Thumb, GroupThink, and Conformity can be negative because:
They are generally true.
They can guide us when we are unsure how to act.
They automate thought and can reinforce biases.
They are usually socially acceptable.
14
When you are having a bad day at work, all of these strategies may be helpful except:
Gain perspective by comparing problems of those who have worse problems
Let work be therapeutic and look for the enjoyable aspects of it.
Expect co-workers to understand, especially if you ignore their bad moods.
Relax, meditate, or take deep breaths.
15
Good conversationalists are characterized by all of the following except:
Displaying a wide range of knowledge and interests.
Using questions that can be answered by “yes” or “no.”
Asking open-ended questions.
Actively listening.
16
All of the following may be signs that a health professional is diverting drugs, except:
The health professional appears to be impaired.
Observe a pattern in which patients receive no relief from pain medications
You note discrepancies in drug inventories and supporting documentation.
The health professional is seen taking medication.
17
If you arrive for an interview and are kept waiting, it would be best to:
wait 20 minutes, then leave without saying anything to anybody.
wait 15 minutes then tell the receptionist you aren't interested in the job
attend the interview, be gracious, and not show irritation.
wait for the interviewer but tell her that it was rude to keep you waiting
18
All of the following are ways to foster punctuality except:
Understand the importance of punctuality to a health care operation.
Recognize that things usually take longer than expected.
Always have a good excuse when you are late.
See yourself as a punctual person and set your expectations of yourself ac
19
The best way to handle criticism during an externship is:
Dismiss the criticism as unfounded.
Consider criticism as an opportunity to learn.
Withdraw from performing job duties.
Express anger.
20
Some health care occupations require you to pass a professional exam. What is the best way to prepare for these exams?
Start studying early.
Don’t worry about this until you graduate.
Buy a test preparation guide.
Ask your instructor what you need to know.
21
A good cover letter includes:
an explanation of why you are looking for work.
a summary of your education and work history.
personal information you did not include on your resume.
a statement of why you believe you are qualified for the job.
22
Your best response when you are confronted with an ethical dilemma is:
Keep silent.
Determine who is to blame.
Calmly seek a solution.
A genuine emotional response.
23
When meditating, you should focus on:
Your breathing.
Your problems.
Your relationships.
Your surroundings.
24
A good hand washing procedure includes all of the following except:
Cleaning the nails with a brush.
Common sense.
Frequency
Knowing what activities should be followed by hand washing.
25
If you are unable to brush your teeth or floss after eating at work, the best measure you can take is:
Drink water and swish it around your teeth.
Keep your mouth closed.
Turn away when speaking to someone.
If you can’t brush or floss, don’t eat.
26
Footwear and shoes are never acceptable when:
They are open-toed.
They are white and hard to keep clean.
They are not covered with surgical booties.
They are athletic shoes.
27
The instructor has given the assignment to read a chapter in your textbook. What is the best way to start?
Quickly look over the chapter, noting new vocabulary and section headings
Read the chapter carefully and underline everything you think is important
Write an outline of the chapter based on the section headings.
Read only the chapter summary and review questions.
28
When is it appropriate to address a physician by his or her first name?
Never.
Only outside of work.
When you have been given permission, and there are no patients around.
Anytime, as long as you have been given permission.
29
Your attitude was formed by all of the following except:
Your genes.
Your teachers.
Your experiences.
Your parents.
30
All of the following can give you a quick energy boost except:
Stretching and deep breathing.
Paperwork you have been putting off.
A short burst of activity like dancing or aerobics
Fresh air and a walk outside.
31
All of the following techniques can help you manage stress except:
Deep breathing.
Laughter.
Meditation.
Reviewing email.
32
You have an appointment for an interview at 3:00 and can't make it on time due to an ice storm, what should you do?
call before 3:00 and ask if you can reschedule.
call the next day to reschedule.
go in person as soon as possible to show you are interested in the job.
not follow up because they probably think you didn't want to make an effort
33
Which of the following is the best technique for answering questions about your qualifications for a specific job?
Use examples to show how you meet the qualifications.
Include many details in your answers to the interviewer’s questions
Tell the interviewer you are confident you can do the job.
Tell the interviewer what classes you have taken.
34
If you have trouble understanding a point an instructor makes during a lecture, your best action is to:
ask a question at the time you become confused.
wait and speak with the instructor after class.
make a note to look for the information in your textbook
ask another student to explain what the instructor is saying.
35
A friend at school couldn't study for the quiz. They ask you to see the answers on your quiz. What should you do?
Let her see your paper because it wasn’t her fault she couldn’t study.
Let her see your paper if the quiz doesn’t cover important information
Tell her you can’t help because she needs to know the material.
Tell her you can’t help her during the quiz because you might get caught.
36
Rules, regulations, and laws affecting the delivery of health care are constantly changing because:
Patients are customers, and they call the shots.
The United States is competing with other developed nations.
All health care is local.
Everybody wants high-quality, accessible, and affordable health care.
37
Emily tells the interviewer she is excited about working as a MA. Which will most likely to communicate her excitement?
Her facial expression
Her words
Her resume
Her school record
38
For a person to be addicted to a drug, all of the following characteristics must be present except:
The person must be weak and desperate.
The person wants to keep taking the drug to gain pleasure or masks pain
The person must experience intense relief or pleasure while on the drug.
The person must be susceptible to addiction.
39
Office of Diversion Control, a part of the Drug Enforcement Admin, is responsible for all of the following except
Approving new medications.
Determining which drugs are to be classified as controlled substances.
Trying to keep illicit pharmaceuticals from being sold over the Internet.
Investigating health professionals accused of diverting drugs.
40
If you are kind to your co-workers:
They will think you are too nice.
They will remember you on special occasions like your birthday.
They are more likely to be kind toward you.
Everybody at your workplace will be kind.
41
The proper way to introduce Susan Maple, a doctorally prepared speech pathologist, is:
“This is Dr. Maple, one of our speech pathologists.”
“This is one of our speech pathologists.”
“This is Dr. Maple.”
“This is Mrs. Maple.”
42
Which statement describes what to do while in school to compile a professional portfolio for your future job search
Save everything, the more you include the better impression you will make
Wait til the end to collect items b/c you'll know what kind of job you want
Determine if school requires a portfolio before considering what to includ
Collect items throughout that demonstrate your qualifications & traits
43
Which of the following is the best way to prepare for classroom tests?
Recall answers to questions from notes/textbook w/o looking for answers
Take lots of practice tests.
Study a few days before the test so the material is fresh in your mind
Concentrate only on material the instructor said will be on the test
44
A good way to start a conversation is:
Pay a compliment.
Ask what time it is.
Wait for the other person to start.
Avoid eye contact
45
Your main goal at a job interview should be to:
learn about the job and help the employer learn about you.
see if the conditions and pay are what you want.
demonstrate as many of your skills as possible.
convince the employer that you are the best person for the job.
46
If you don’t like traditional exercise, you can exercise to reduce stress by doing any of these other activities except:
Watching a movie.
Yoga
Dance.
Sports.
47
People who under-promise and over-deliver:
Make deliberate commitments and take them seriously.
Fear losing their job.
Want to please everybody.
Can’t say “no.”
48
If an interviewer asks you a general question such as “Tell me something about yourself,” what is the best way to answer
Give a little personal information about yourself.
Give an answer that provides information about you that relates to the job
Ask the interviewer to be more specific.
Ask for more details about what the interviewer wants to know.
49
Ways to eliminate worry include all of the following except:
Convert worries to concerns that have solutions.
Catch yourself when you worry and stop it.
Ignore you small problems so you can concentrate on the big ones.
Recognize what you can and can’t control, focus on what you can control
50
The best action you can take to produce positive outcomes at work is:
Expect them.
Plan for them.
Hope for them.
Ask for them.
51
Which of the following students is likely to benefit most from his or her externship experience?
Will let his supervisor know that he hoped to be hired at the facility.
Teresa made cookies for staff on the holidays during her externship
Amy made an effort to be friends with her co-workers.
Sam wrote a list of goals he hoped to achieve during his externship.
52
Health professionals can control:
The way their supervisor behaves.
Their responses to the above.
Their physical limitations.
Emergencies.
53
Which is the most important consideration when choosing a method for recording notes in class?
The difficulty of the material
The instructor’s lecture style
The subject matter
Your learning style and personal preferences
54
The right amount of exercise:
Should be taken in the evening.
Will energize you.
Should be taken in the morning.
Will tire you out.
55
Change is characterized by:
Fun.
Inevitability.
Resistance.
Comfort.
56
Why do the health professions require so much energy and persistence?
health professions are both mentally and physically demanding.
Yellow and Blue are both correct
Health professions require more intelligence than most other professions
Issues are rarely black and white, requiring analysis and judgment.
57
How long does it take for a new patient or co-worker to form a first impression of you?
Seven seconds.
About a minute.
About 20 minutes.
Two and one-half minutes.
58
Which of the following questions request info that can't be used legally to make a hiring decision for a nursing asst.
Do you celebrate Hanukkah?
Can you work on your feet for several hours a day?
Give me an example of how you handle stress.
Can you work the evening shift?
59
Connections are key to managing stress. Health professionals should connect with all of the following except:
Spiritual beliefs.
Friends.
Their stressors.
Nature.
60
The stress response triggers the release of adrenaline and cortisol, hormones that produce all of the following except:
Shut down digestion.
Raise blood sugar levels.
Create a sense of calm.
Increase strength and stamina.
61
People can have negative mental attitudes for all these reasons except:
That’s the way they were born.
They expect to fail.
They are comfortable with the way they are.
They fear success.
62
Whether you wear your own clothes, scrubs, or a lab coat at work, your clothing cannot be
Stylish.
Worn the previous day.
Conservative.
Stained or dirty.
63
Which statement is true about the skill clusters created for a functional resume?
There should explanations of how each cluster relates to the job you want
There should be at least five clusters, more if possible
The skills should be limited to those acquired from paid employment
The skills can be acquired from many experiences, personal an professional
64
Which of the following methods is not a good technique for answering matching questions?
Do the ones you know first
Read the instructions carefully.
Write in answers before reading through both columns
Mark or cross out each item as you use it.
65
Why do the health professions require so much energy and persistence?
Health professionals work long hours.
It is a physical & mentally demanding job & issues are rarely black & white
health professions require more intelligence than most other professions.
66
You know you are dependable when:
Other people regard you as dependable.
You regard yourself as dependable.
You are rarely late for work
You can be counted on most of the time.
67
An acceptable piece of jewelry at work is:
Hoop earrings.
An ankle bracelet.
A charm bracelet.
A watch with a second hand.
68
All of the following are major sources of human energy except:
Nutritious food.
Sleep.
Connections with other people.
Alarm clock.
69
The best kind of planner to get is:
The computer you normally use.
A portable electronic one.
One you will use.
A paper one.
70
Why should you view the website/printed materials of the professional organization of your chosen career while in school
To learn about the characteristics needed to be successful in your career
To find a job
To make contact with people who can help you when you start your job search
To find a list of all the specific technical skills needed for employment
71
All of the following about negative self-talk are true except:
You can change it.
It will torment you unless you challenge it.
It is a bad habit.
You would accept it if somebody else told you the same thing.
72
You have an interview for a job you really want. When is the best time to ask about the salary?
Before the interview so if it’s not enough, you won’t waste their time
At the beginning of the interview so you can get it out of the way
After you’ve been offered the job
during the interview when it looks like you will be offered the job
73
If you are not sure you understand an interviewer’s question, it is best to:
ask the interviewer to repeat the question.
let the interviewer know that the question is not clear.
ask the interviewer for clarification.
answer the question as best you can.
74
How long should you wait following an interview before calling the employer to see if a hiring decision has been made?
1 or 2 days after the date the employer said was the hiring decision date
Two or three days after the interview
The day after the interview
It is not appropriate to call the employer
75
The only social media always appropriate at work is:
Facebook.
Company email.
YouTube.
Twitter.
76
Which statement best describes the contents of a personal job lead log
A detailed record of all your job leads
Copies of job announcements
Copies of your resume and other materials you should take to job interview
Names of potential employers given to you by your school
77
All of the following are major components of self-management except:
Attitude
Socializing
Time management
Stress reduction techniques
78
Anxiety is dangerous in health care work because:
It causes you to sweat and shake.
You cannot speak.
It leads to multitasking
It impairs decision making.
79
It is appropriate to disclose private medical information about a patient:
When you are in an elevator only with other health professionals.
When the information is no big deal.
If discussing with a health professional involved in the patient's care
When you know the patient personally.
80
Hospitals harbor lots of germs because:
Ventilation systems are usually poor.
The environment is exposed to bodily fluids.
Sterilization techniques are undependable.
Patients are usually accompanied by family members.
81
If you put together a portfolio, it is important to:
use only official documents such as grade transcripts, diplomas, and ect...
include as much school work as possible to show the range of your skills
include only examples of work that best represent you.
make enough copies to send with your resume when replying to employment ads
82
The two conditions necessary for drug recovery to succeed are:
Admitting a drug problem and being willing to change.
Prison and loss of license.
Reporting abusers to authorities, followed by a therapeutic intervention.
Treatment and feelings of remorse.
83
What should you do if you don’t have time for a nutritious lunch?
Insist on taking a lunch break.
Grab some nuts, fried fruit, or an energy bar.
Plan for an early dinner.
Hope your breakfast was good enough to get you through.
84
A good technique for answering multiple choice test questions is to:
save time by selecting the first answer you believe to be correct
compare the answers to see which one seems most correct.
read each answer and consider how it relates to the question
discard any answers with the words “always” and “never.”
85
Practice is needed to interview confidently and well. Which is the best way to prepare to questions asked by interviewer
Practice your skills & examples to answer common interview questions
Have someone ask you common interview questions and practice answering them
Write answers to common interview questions and take them to the interview
Memorize answers for many commonly asked interview questions.
86
If you are not offered a job for which you interviewed and believed yourself to be qualified, the best thing to do is:
take a break for a few weeks and then try going to more interviews
conduct a self-evaluation and think about what took place in the interview
assume the interviewer didn’t like you and continue your job search.
report the employer to the career services staff at your school.
87
The only fuel your brain can burn is:
Protein.
Fat.
Fiber.
Glucose.
88
Smokers may be unaware that the smell of smoke can linger in their:
Breath.
Hair
Clothes.
All of the above.
89
According to surveys, what percentage of people brings a negative attitude to work?
80%.
20%.
50%.
60%.
90
Effective infection-control measures include all of the following except:
Bandages.
Finger cots.
Gloves.
Paper tissues.
91
Which is the most effective way to use highlighting (or underlining) as you read your textbooks?
Highlight whole sentences
Highlight everything that seems important
Go back and highlight after you’ve read a section
Highlight as you read the chapter the first time
92
The best way to manage interruptions is:
Close your door or put up a “Do Not Disturb” sign
Take care of them right away.
Ignore them.
Prioritize their urgency.
93
Fatigue can be caused by all of the following except:
Heavy meals.
Caffeine.
Dehydration.
Insomnia.
94
Which is not an important consideration for the importance of frequent bathing?
General air pollution, heat, and perspiration.
The freshness of your smell.
Nobody knows besides you.
The bacteria and pathogens you are always exposed to at work.
95
When making introductions, the person who should be introduced first is:
It doesn’t matter
Any doctorally prepared professional if a physician is not present.
The physician.
The patient or client.
96
All of the following are helpful to accepting change except:
Understanding the reason for the change.
Preparing a planning and training program.
Seeing the change as supporting the facility’s mission.
Determining if the change is good for you.
97
A role model is:
Someone who is no longer living.
Someone you wish you were.
Someone you know you could never be like.
A person who helps guide your thoughts and actions.
98
Angela is having difficulty following lectures in anatomy class. What action should she try first to help her understand
Complete all the reading and homework assignments before attending class.
Ask the instructor for note-taking guides that correspond to the lectures.
Try a different note-taking method.
Work with a tutor outside of class.
99
What is the Cornell note-taking system?
An outline that increases your ability to take down the most important info
A shorthand system, including abbreviations, to increase note-taking speed
A guide created by Cornell professors to help instructors organize lectures
Note-taking pages w/ space for writing f/u notes, questions, and summaries
100
All of the following are ways to overcome biases except:
Understand that your job is to judge people.
Awareness.
Understand the secondary gains you get from biases.
Practice empathy.
