unit 7 Fundamentals

When discharging a patient you need to evaluate home environment, medication, PT education, and readiness

When answering NCLEX questions: you never ask why, judge, or provide false reassurance to patient.

Closed loop communication is: info is received, clarified and understood.

What is an example of a Therapeutic Communication?

What type of communication stye helps patients feel able to open up?

What are the domains of learning?

Incivility is

Breakdown in communication is a

What factor hinder learning?

The 6 principles of learning are relevance, self-directed, life experience, readiness, task-centered, and motivation.

Non verbal communication is what is said

What factors promote learning?

When civility occurs, patient harm is not a consequence.

Uncivil behavior is gossiping, inappropriate tone, and refusing help.

Healthcare workers spend 40% of their time documenting.

What should you always do when taking telephone orders from the provider?

What are some communication barriers?

Downtime charging: When the computers go down, you do not need to chart.