stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Cosmetology Business Skills Flashcards | StudBud
Explore
/
Cosmetology Business Skills
Cosmetology Business Skills
73 terms
·
StudBud Administration
·
72 plays
Imported from external platform
Flashcards
73 cards
F
Practice quiz
P
Host live
L
Questions
73
Answers
1
In the cosmetology industry or service industry, putting clients first is _____
Required
Appropriate
Risky
Not profitable
2
During which period of the business timeline would you move into full time management and retirement planning?
From years twenty onward
From years five and ten
From years two and five
From years eleven and twenty
3
One reason for entering into a partnership agreement is to have _____
Capital for investment
Many stockholders
More clients
Consolidated debt
4
Which section of a business plan includes a long-term picture of what the business is to become?
Vision statement
Organizational plan
Goals and objectives
Mission statement
5
When putting together your portfolio, what photographs should you include?
Candid shots taken of yourself as you perform the services
Before and after shots showing the services
Family pictures of you where you are enjoying yourself
Photos of styles that inspire you
6
To be successful in sales, you need ambition, determination, and a _____
Pleasing personality
Forceful personality
Client base
Introverted demeanor
7
The important job of booking appointments and greeting clientsis the responsibility of the _____
Practitioner
Manager
Trainer
Receptionist
8
If possible, a simple resume should have how many pages?
2
1
4 or more
3
9
Someone who recognizes and resolves difficult situations constructively is _____
An employee
A problem-solver
An organizer
An educator
10
Which business structure saves money in taxes, provides business flexibility, and makes raising capital easier?
Luxury cruiseline
Partnership
Corporation
Sole proprietorship
11
What is a written agreement with a building owner that outlines the responsibilities of repairs and expenses?
Lease
Non-compete agreement
Business plan
Business sale
12
To prepare for questions that may be asked during an interview, it is important to _____
Aggressively avoid difficult questions
Master the art of transparency
Be non-commital
Reflect on the answers in advance
13
What is one of the best ways to improve your performance?
Find a role model
Critique other coworkers
Spend more time reserching online
Experiment with performance enhancing drugs
14
What is a written plan that describes a business and foresees projections for the next five years?
Demographic analysis
Business plan
The census
Personal budget
15
An individual who determines policies, makes decisions, assumes expenses, recieves profits, and bears losses is called
The sole proprietor
A corporate proprietor
A partner
A stockholder
16
Which among the following is the best example of good salon teamwork
Tina can always be counted to make a good cup of coffee
Rochelle pitches in to fold towels when she's not busy with clients
Marnie spends her time reading to the clients
Vanette is always early for her shift
17
What factor most affects how well you perform during the written licensing examinations and on tests in general?
Your personal development
Your ability to guess well
Your mastery of course content
Your handout materials
18
Informing clients about a product without stressing that they purchase it is known as a _____
Soft sell
Recommendation
Hard sell
Tailored target
19
What is compensation that is paid as a direct result of the total amount of service dollars generated?
Commission
Bonus
Minimum wage
Salary
20
What is the best advice for students regarding what to wear for job interviews?
Wear a cover-up over everyday clothing so you can demonstrate services
Concentrate on hair and makeup. Who cares what you wear?
Wear clothing from your school store/in your school colors to show loyalty
Contact a group such as Dress for Success to obtain appropriate clothing
21
The drive to take the necessary action to achieve a goal is known as _____
Integrity
Ability
Motivation
Enthusiasm
22
If an interviewer asks how many children you have, what is the best approach to answer?
Be truthful and share pictures of your children
Explain that while you do have children, you don't plan on having any more
Calmly state that you would prefer to focus on your relevant skills
Explain that the question is illegal, slam the door, speak to your lawyer
23
What is one of the best ways for a business owner to protect personal assets?
Selling shares
Investing capital
Sharing responsibilities
Incorporating
24
Jasmine wants to make sure she rebooks clients as much as possible. Which approach would be best?
Schedule the next appointment while the client is in the salon
Rely on the salon's scheduler to handle rebooking
Call a week after her service to see if she wants to rebook
Write the client a note, including a card to be used for rescheduling
25
When choosing a salon for an employment opportunity, choose one that _____
Provides for an easy commute
Is trendy and fashionable
Services the type of clients you wish to serve
Places all employees in the same position
26
What is the average time an employer will spend scanning a resume?
10 seconds
20 seconds
2 minutes
60 seconds
27
A salon with a national name, consistent image, and business formula used in every loation is called _____
Independent salon
A high-end salon
Value priced salon
Franchise salon
28
Recommending professional products to clients for at-home care is known as _____
Upselling
Retailing
Servicing
Commissioning
29
A salary plus commission structure is used to motivate practitioners to increase _____
Productivity
Confidence
Fashion sense
Credit
30
Comparing answers to some of your questions from salon interiews will help you choose _____
A salon with the largest number of valued clients
The salon that offers the best package of income and career development
Your mode of transportation and housing arrangements
A salon that offers immediate management positions
31
If you are paid $15/hour and work 40 hours a week, you are paid $600 before witholding. Your pay plan is known as _____
Salary
Commission plus tips
Commission
Salary plus commission
32
The first and last person who has contact with a client visiting the salon is typically the _____
Manager
Receptionist
Stylist
Cleaner
33
Supplies that are used and replaced in the daily business operation are identified as _____
Consumption supplies
Inventory records
Perpetual inventory
Expenses
34
What should be the primary concern when planning the physical layout of a salon?
Expected depreciation
Aesthetic appeal
Color schemes
Maximum efficiency
35
What term refers to a plan to meet financial obligations?
Chart
Budget
Worksheet
Portfolio
36
Scheduling clients for their next appointment before they leave the salon is known as _____
Rebooking
Harassing
Marketing
Referring
37
Newspaper or radio ads and charitable events can best be described as forms of _____
Educating
Upselling
Advertising
Branding
38
What is the practice of recommending and selling additional services to clients?
Motivating
Brow-beating
Upselling
Retailing
39
If you have a learning disability, what action should you consider?
Accept the fact that because of your disability you may never get a license
Ask to be excused from the written portion
Provide documentation of disability and ask for accomodation
Take the exam just like everyone else and then retake it as necessary
40
When opening a new business, the location selected should reflect your _____
Primary clientele
Personal preferences
Commute time
Future goals
41
What is the best approach to dealing with working at a salon that has no job descriptions?
Ask the manager to write one immediately to avoid legal problems
Don't let it bother you; job descriptions aren't important
Report the salon to the state
Write a draft job description and share it with your manager
42
What is the technique of establishing contacts that may lead to employment opportunities?
Sampling
Advertising
Networking
Marketing
43
Which section of the business plan describes the administrative structure of the business?
Mission statement
Goals and objectives
Vision statement
Organizational plan
44
Lana wants to improve her selling skills. Which technique is good for her to remember?
Keep the best interest of the client as your top priority
Assume your client knows nothing and explain why your salon is better
Emphasize that products bought in drug stores aren't as good as salons
After the client has agreed to buy, push more to ensure future sales
45
Information that is contained on a resume should be relevant to _____
Salary requirements
Your horoscope
Unrelated experiences
The position you are seeking
46
Katrina is always on time and prepared for the day. This behavior is describe as _____
Being zany
Being a life-long learner
Being punctual
Being true to her word
47
Which promotion method is an example of social media?
Distributing flyers at events such as bridal shows
Photo sharing sites such as Instagram
Bulletin boards at community centers
Advertising supplements in local papers
48
In order to have a successful business, a top priority in the allotment of funds is to _____
Keep accurate inventory
Develop an image
Interview potential employees
Meet payroll obligations
49
If preparing a resume for a salon job with no prior salon experience, what should you do?
Modify employment history to sound more like desired position
Include prior employment but leave out supervisor's contact information
Emphasize how previous experience has taught you customer service skills
Skip the employment history section since you have no relevent experience
50
Income in adition to your regular compensation that must be tracked and reported on tax returns is referred to as _____
Gifts
Tips
Cash flow
Expenses
51
Which type of salon would be particularly suitable for someone who enjoys spending extra time with their clients?
Basic value priced
Mid-price full service
Franchise
National chain
52
Which question is legal for prospective employers to ask during an interview?
Have you ever been an exotic dancer
Are you younger than 18 years old?
What is your native language?
Do you regularly go to church?
53
When researching potential employment opportunities, it is important that the stylist make _____
Casual conversation
A trip to the lavatory
Informed comparisons
Honest remarks
54
When you are paid an hourly rate as well as a percentage of product sales, your pay plan is known as _____
Salary plus commission
Credit
Salary
Commission
55
Your code of moral and artistic values are known as _____
Your integrity
Your people attitude
Your enthusiasm
Your work ethic
56
A student who is preparing for success should begin to prepare for a test by practicing good study habits and _____
Going with the flow
Focusing on time management
Planning for late night studying
Accepting a high anxiety level
57
During salon visits to ensure that all key areas are observed, it is important to develop a _____
Notebook
Summary
Checklist
Catalogue
58
What federal agency requires the ingredients of cosmetic preparations be available to employees?
FBI
MSDS
FDA
OSHA
59
Recognizing a client's needs and preferences lays the foundation for _____
Procreation
Corporate leadership
Performance evaluations
Successful selling
60
During which period of a business timeline should you focus on adding locations, expanding scope, or expanding space?
From years two and five
From years five and ten
From years twenty onward
From years eleven and twenty
61
Which of these questions includes a qualifying condition?
Define each of the following terms
Compare and contrast different kinds of salons
What are the requirements of licensure?
Which of the following is usually part of a practical exam?
62
Which section of the business plan provides a description of the key strategic influences of the business?
Mission statement
Vision statement
Goals and objectives
Organizational plan
63
Which element is central to the salon business for both clients and coworkers?
Punctuality
Brand
Trendiness
Competitiveness
64
What do you call a bound collection of photos and documents that reflect your skills and accomplishments?
An employment portolio
An employment notebook
A resume
A brochure
65
Good business operations require a simple and efficient _____
Price list
Reception area
Record system
Social network
66
In a business timeline, tending to the business, clients, and employees to expand business profitability should occur
From years two and five
From years twenty onward
From years five and ten
From years eleven to twenty
67
A salon that is owned and operated by an individial is referred to as a _____
Chain salon
Individual ownership
Partnership
Booth rental
68
A small salon owned by an individual or two or more partners is called _____
A corporate chain
A high-end salon
A franchise
An independent salon
69
Janine's job coach advises her that it's important to have good test taking strategies. This is best described as being
Educated
Test-wise
Test-capable
Employable
70
A stockholder of a corporation is required to pay unemployment insurance taxes on your _____
Merchandise
Profits
Investments
Salary
71
What is the most reliable method of compensation for a new salon professional?
Lottery winnings
Cash
Salary
Commission
72
Information about the ingredients in cosmetic preparations and other products are included in _____
DOL
OSHA
FDA
SDS
73
What type of salon operation is typical for the majority of the United States?
Independent salon chain
Small independent salon
National chain
Franchise