Salon/spa business 103

What should you do if you are asked a question that seems discriminatory?

Sally had a client who liked her service and recommended Sally to a friend. This is known as a:

Selling additional services to clients beyond what they originally scheduled for a visit is called

Which buyer type wants to save money at all costs and is not as interested in quality of product than price?

Which term refers to all money owed?

All of these descriptions apply to an independent spa EXCEPT

When team members have each other's backs, it is an example of a :

Which of the following elements is NOT necessary for ensuring staff synergy?

Which of the following time periods identifies the consideration for a short-term goal?

The average amount spent on services and retail by a client during one visit is called:

Which of the following business types is owned by the shareholders and formed under legal guidelines?

A goal strategy that states exactly what you want to accomplish is referred to as being

Which of the following statements would offer a solution to procrastination?

Details of a short term goal might include all of the following EXCEPT

During a job interview it is important to

Net worth is calculated by subtracting liabilities from:

Treating your client like an important, valued individual is known as:

For estheticians just starting out, the most common and immediate source of referrals is:

Passion as a work principle can be described as:

The following descriptions are all benefits of a product EXCEPT

Features of a product are its characteristics, which might include...

What is a collection of your creative work and documents to show potential clients/employer called?

Which concept involves convincing new clients into return clients?

Before a spa owner can hire employees they need to apply for a :

All of the following represent the team approach EXCEPT:

The exchange of services, product or expertise for money is known as:

Products purchased by the spa owner for use during client services and for retailing are know as stock in quantity or:

Showing up on time and ready to work is the work principle:

Eyelid surgery to remove excess fat, skin or muscle from the upper and lower eyelids is known as:

Which client type requires accurate information regarding ingredients and product application?

Compliance with all local, state and federal rules, regulations and laws is the responsibility of the :