BC Midterm

Use _____ to enclose numbers or letters in a list that is part of a sentence.

To give up an individual idea so that the group can come to a solution.

_____ allows individuals to use copyrighted works without permission in limited situations under very strict guidelines.

Standard of appropriate behavior when using technology to communicate.

____ incorperates written, verbal, visual, and digital communication to provide information in the workplace

Process of using words, sounds, signs, or actions to exchange information or express thoughts.

A neutral person, called a(n) ____________, is often used to help conflicting parties resolve a problem.

Process of recognizing and resolving team disputes in a balanced and effective way.

A word that shows action or state of being.

Speaking words to communicate.

Illegally accessing or altering digital devices, software, or networks is called ________________.

A word that connects other words, phrases, or sentences.

Speaking a false statement about someone that causes others to have a bad opinion of him or her is called _____.

A word that tells how, when, or where something is done.

Person who has a message to communicate.

Expressing thought through verbal language is _____.

_________________ are a series of actions taken to minimize risks in the event of an emergency.

Dashes, parentheses, and colons are all forms of _____.

Used to show irony or nonstandard use of words.

The greeting in a letter is called the ____.

A word that names a person, place, or thing.

_____________ is the ability to use technology to create, locate, evaluate, and communicate information

Which notation should be used to indicate a copy of the letter was sent to someone without the recipient’s knowledge.

Which of the following is not a form of terminal punctuation?

Nonverbal messages sent through gestures, facial expressions, posture, and other body actions.

_____________ is the advantage an individual or an organization has due to its good reputation.

The art of using good manners is called _______________.

Established by the US Department of Labor in 1970, its mission is to assure safe and healthful working conditions

Data record of all of an individual’s online activities.

_________ are the ability to communicate effectively using body language, eye contact, touch, and personal space.

Which of the following is not a guide word?

Etiquette used when communicating electronically.

The _____________ of a letter is the message.

A(n) ________ is a person who translates conversations between individuals who do not speak the same language

Influences how people respond to the communication and behavior of individuals and organizations

___ is sharing of information that conforms to specific protocol.

The person speaking or the person, place, or thing the sentence describes.

Punctuation marks used at the end of a sentence are ______________________

__________ is the process of influencing others or making things better.

Any work created by company employees on the job that is owned by that company.

The study of writing or speaking as a way of communicating information or persuading someone is called ___

A(n) _____ is a word that replaces a noun in a sentence.

The ___ leadership style is a hands-off approach to leadership.

Accepting things that happen without trying to change them is known as ___.

_______________ means after writing and is information included after the signature.

Writing a letter in uppercase rather than lowercase.

A(n) _____________________ is a punctuation mark used at the end of a declarative sentence.

A process for holding meetings so they are orderly and democratic is ___.

In writing, _____ consists of marks used to show the structure of sentence.

In the workplace, a(n) _______________ is about the only form of touch that is acceptable.

Many websites list rules called the __________________ that must be followed for downloaded files.

Ability to interpret and make reasonable judgments and decisions by analyzing a situation.

___ includes age, race, nationality, gender, mental ability, physical ability, that make someone unique

Which subject line prefix indicates an e-mail has been forwarded?

When the action or state of being will occur at a later time, it is in the ___________________.

Software that has source code freely available to the public is known as _______________.

Claiming another person’s material as your own is ___________ and is both unethical and illegal.

A(n)  _________________ includes information about an organization, such as its name, address, contact info, and logo.

__________ are the ability to communicate effectively using spoken or written words.

The use of English by those with a different native language is known as ____.

Shortened form of a word or letters used to stand for a word or term.

Verbal communication includes all of the following except ___

Maintaining a safe a safe workplace is the responsibility of the ___.

Punctuation used at the end of an interrogative sentence.

Number used to identify an electronic device connected to the Internet.

The ability of an individual to hear what a person says as well as understand what is being said is known as ________.

Punctuation mark used to express strong emotion.

Receiver’s response to the sender; concludes the communication process.

Words in the English language are classified as one of eight different _______________.

A(n) ____________________ helps the reader know the content of the message before reading.

___ is the ability to use technology to create, locate, evaluate, and communicate information.