Study Guide (CMAA certification test)

Question 1

Percentage of the health care cost the patient is responsible for (after a deductible is met)

Accepted Answer

coinsurance

Question 2

Scheduling patients for specific times at regular intervals:

Accepted Answer

time specific scheduling

Question 3

HIPAA protects patients by:

Accepted Answer

giving them control over their records and their decisions

Question 4

What is PHI?

Accepted Answer

information about health status, care or payment for care

Question 5

What does the patient need to know before undergoing a procedure or test?

Accepted Answer

date and time and how to prepare for the operations

Question 6

When is a patients privacy not protected?

Accepted Answer

only B & C, when the authorities or children are involved due to safety

Question 7

What is the HIPAA notice form?

Accepted Answer

a form that prevents providers from releasing patient info

Question 8

What is the primary use for spreadsheets?

Accepted Answer

enter and store data in table form

Question 9

the EHR is:

Accepted Answer

an electronic record of health related information

Question 10

The “birthday rule” applies to dependent children whose parents have more than one policy.

Accepted Answer

true

Question 11

A deductible refers to the amount of money a patient pays out of pocket.

Accepted Answer

true

Question 12

What is involved in a terminal numbering system?

Accepted Answer

assigning consecutive numbers to patients (separating them)

Question 13

Registered mail should be used for an important piece of mail that MUST arrive to recipient.

Accepted Answer

true

Question 14

What is NOT included in the Patients Bill of Rights?

Accepted Answer

the right to take home ones own medical record

Question 15

A neurologist is a doctor of the mentally indigent.

Accepted Answer

its a doctor who studies the nervous system, false

Question 16

Two patients are scheduled to come at the same tome to see the same physician:

Accepted Answer

double booking

Question 17

Adding an -s to a word is the only way to make a medical word plural.

Accepted Answer

false

Question 18

What is an explanation of benefits?

Accepted Answer

a document that identifies what was paid/reduced/denied

Question 19

With whom are covered entities allowed to share information?

Accepted Answer

all of the above

Question 20

Cross reference sheets are needed for numeric filing systems.

Accepted Answer

true

Question 21

If preauthorization is required but not done, the insurance carrier will not pay for services.

Accepted Answer

true

Question 22

“Path/o” means disease. What does pathology mean?

Accepted Answer

study of disease

Question 23

The most important tool in a medical office is:

Accepted Answer

the telephone

Question 24

What are CPT codes used to describe?

Accepted Answer

services provider by providers

Question 25

The allowable amount is not taken into account when determining how much a patient owes.

Accepted Answer

false

Question 26

Three basic filing systems are alphabetic, numeric and subject

Accepted Answer

true

Question 27

Patients are scheduled for one half of the hour and not the other:

Accepted Answer

modified wave booking

Question 28

Medicare is:

Accepted Answer

insurance for people 65+ and/or with disabilities

Question 29

Patients have no choice in the providers they may see.

Accepted Answer

false

Question 30

When can information be shared?

Accepted Answer

for patient care, to pay providers, and among family

Question 31

Medical practices never charge for no shows.

Accepted Answer

many providers choose not to charge patients, but they can

Question 32

A day sheet is a daily record of financial transactions.

Accepted Answer

true

Question 33

What is included in an accurate, up to date medical record?

Accepted Answer

all information relevant to patient care and insurance

Question 34

A fee collected at the time of service.

Accepted Answer

copayment

Question 35

What does SOAP stand for?

Accepted Answer

Subjective, Objective, Assessment, Plan

Question 36

What is an advantage of computer scheduling?

Accepted Answer

appointments are easy to track and keep up with, the computer can track future appointments

Question 37

What does the abbreviation BP stand for?

Accepted Answer

blood pressure

Question 38

What two word parts are combined to build medical terms?

Accepted Answer

prefix and suffix with roots

Question 39

“Radio” means x-ray. What does “graph” mean?

Accepted Answer

a recording instrument

Question 40

What is OSHAs mission?

Accepted Answer

protect the health and safety of everyone in the workplace

Question 41

Medicaid is for:

Accepted Answer

the medically indigent

Question 42

When are regular referrals needed?

Accepted Answer

when a provider decides the patient needs a specialist

Question 43

Sending a fax is the most secure way to exchange information.

Accepted Answer

false

Question 44

the EMR is:

Accepted Answer

electronic record of health info that is created by provider

Question 45

It is important to use a good system while filing so files are easy to find.

Accepted Answer

true

Question 46

Abandonment is when a provider discontinues services without proper notice.

Accepted Answer

true

Question 47

The accounting system does not have to be addressed until the end of the day.

Accepted Answer

false

Question 48

Informed consent is when:

Accepted Answer

a patient gives approval for a procedure of test

Question 49

Those who engage in fraud are to be excluded by the OIG.

Accepted Answer

true

Question 50

When storing files, it is necessary to keep files facing the wall so they can’t easily be seen.

Accepted Answer

true

Question 51

Automated call routing is a good strategy for offices to have because:

Accepted Answer

its a way for patients to confirm or cancel an appointment

Question 52

Medical practices use social media to advertise the practice and make announcements to patients

Accepted Answer

true

Question 53

Booking a number of patients who have specific needs together at the same time of day:

Accepted Answer

categorization booking

Question 54

Incidental disclosure is secondary use that cannot be reasonably prevented.

Accepted Answer

true

Question 55

Medical offices can accommodate patients with vision loss by:

Accepted Answer

having documents in braille or large print, having modifications available (electronically)

Question 56

Patients are not acheduled for a specific time but told to come in at intermittent times:

Accepted Answer

tidal wave scheduling, open booking

Question 57

A provider is not allowed to share information if:

Accepted Answer

the patients employer, marketing or counselor is involved

Question 58

What is a notice of privacy practices?

Accepted Answer

statement signed by the patient describing how info is safe

Question 59

An emergency preparedness plan includes how to evacuate and:

Accepted Answer

how to inform staff and patients on an emergency

Question 60

The Patients Bill of Rights was established to:

Accepted Answer

ensure that the health care system is fair and responsive

Question 61

Who is considered a guarantor?

Accepted Answer

the patient who is also the owner of the insurance plan

Question 62

Patients are scheduled for 20 minute intervals and seen in the order of their arrival.

Accepted Answer

wave booking

Question 63

When the provider is called away, the MA must:

Accepted Answer

inform the patient that the provider is out and offer altn.

Question 64

What components are included in a business letter?

Accepted Answer

A & C

Study Guide (CMAA certification test)

Questions 64

Study Guide (CMAA certification test)

Questions 64