BOH Review

Question 1

Which decision-making style involves team input but leaves the final decision to the manager?

Accepted Answer

Collaborative

Question 2

What is the "observable" level of organizational culture?

Accepted Answer

The surface-level practices and behaviors visible in the workplace

Question 3

What does SMART stand for when creating objectives?

Accepted Answer

Specific, Measurable, Attainable, Realistic, Timely

Question 4

Which characteristics make a good leader? (Select all that apply)

Accepted Answer

D) Clear Communication, A) Creativity

Question 5

What is an advantage of the functional organizational structure?

Accepted Answer

B) Task assignments consistent with expertise and training

Question 6

What does a PEST analysis focus on?

Accepted Answer

B) Analyzing external factors

Question 7

What is an example of non-monetary employee benefits?

Accepted Answer

Flexible work hours

Question 8

What is an example of a political factor in a PEST analysis?

Accepted Answer

New government regulations

Question 9

What does "value-based management" refer to?

Accepted Answer

Managers actively developing and enacting core organizational values daily

Question 10

What is the goal of progressive discipline in the workplace?

Accepted Answer

B) Correcting behavior gradually

Question 11

Which workplace legal considerations are key? (Select all that apply)

Accepted Answer

B) Employment Equity, C) Health and Safety, A) Wages

Question 12

Which of the following are components of the selection process? (Select all that apply)

Accepted Answer

D) Final decision analysis, A) Reference checks, C) Personal interviews

Question 13

What is the main focus of autocratic leadership?

Accepted Answer

C) Centralized decision-making

Question 14

What is a key step in the rational decision-making process?

Accepted Answer

Recognizing the need for a decision

Question 15

What is the primary benefit of a SWOT analysis?

Accepted Answer

Initiates further analysis of goals and strategies

Question 16

Which structure employs strategic alliances and contracts to reduce costs?

Accepted Answer

Network Structure

Question 17

Which of the following describe characteristics of multicultural organizations? (Select all that apply)

Accepted Answer

D) Structural integration, A) Inclusivity, C) Minimum inter-group conflict

Question 18

What does the term "leaking pipeline" refer to?

Accepted Answer

C) Gradual employee turnover

Question 19

Which factor in a PEST analysis focuses on demographic changes and consumer opinions?

Accepted Answer

Social

Question 20

In a hybrid/matrix structure, employees report to: (Select all that apply)

Accepted Answer

B) Project team supervisor, A) Functional supervisor

Question 21

What is a disadvantage of network structures?

Accepted Answer

B) Difficulty in communication

Question 22

What is the main focus of the planning stage in the HR process?

Accepted Answer

Creating detailed job descriptions

Question 23

Which level of management is responsible for day-to-day operations?

Accepted Answer

First-line Managers

Question 24

Which is a disadvantage of a divisional structure?

Accepted Answer

Creation of unhealthy rivalries among divisions

Question 25

What does Porter's Five Forces assess? (Select all that apply)

Accepted Answer

Bargaining power of suppliers, Threat of substitutes, Industry rivalry

Question 26

Which category in the BCG Matrix represents high market growth and high market share?

Accepted Answer

Stars

Question 27

What is an example of availability bias in decision-making?

Accepted Answer

Relying on easily recalled past events

Question 28

Which structure is characterized by cross-functional teams?

Accepted Answer

B) Matrix Structure

Question 29

Which element is NOT part of Porter's Five Forces?

Accepted Answer

C) Supplier quality

Question 30

Which of the following are characteristics of intuitive decision-making? (Select all that apply)

Accepted Answer

B) Relies on emotion or feelings, D) Often referred to as "gut feeling" decisions

Question 31

What is the glass ceiling?

Accepted Answer

An invisible barrier limiting advancement for minority groups and women

Question 32

Which is an advantage of planning? (Select all that apply)

Accepted Answer

Better coordination, Improved time management

BOH Review

Questions 32

BOH Review

Questions 32