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Comptia A+
Comptia A+
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#Comptia A+
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50 cards
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1
What is the purpose of User Account Control in windows vista and windows 7
To annoy the user
To provide the user with visual feedback
to prevent applications from running without user permission
To make system security more visible to the user
2
Phishing is
A technique used to obtain financial info by sending emails
an infection causes a web browser to go to a different site
An infection that causes a computer to behave erratically
A technique that uses financial info by compiling info
3
Joe has a firewall and up-to-date Antivirus, What else can he use to improve his security
Using Strong passwords
Disable Screen Savers
Conduct a daily security audit
Install additional antivirus software
4
Which of the following is a new feature of IOS 5
Ability to run native PC applications
Ability to perform iTunes backups
Ability to dual boot the android OS
Ability to perform untethered updates
5
You dont want to let your kids to install programs on the desktop, What account do you use
Remote Desktop Users
Power Use
Standard
Administrator
6
What path would you use to map a Network drive
\\servername\share
\\password\share
\\share\servername
\\username\servername
7
A user wishes to access her Android phone. What up-to-date method should they use.
enable contact synchronization by email on the phone
download all contacts in a .csv file and import to laptop
enable bluetooth and transfer the contacts
enable E-mail syncronization
8
You want to install windows 7 32-bit on you computer whats the bare min needed
8gb
16gb
12gb
20gb
9
A driver is not digitally signed by Microsoft what does this mean
You can install the driver but it might not work properly
Its a bug in the windows OS
You need to run the SIGVERIF
You cannot install the driver
10
A microwave oven interfering with a wireless network is an example of what phenomenon
Electrostatic Discharge
Radio frequency interference
Electromagnetic Interference
Intersymbol Interference
11
you unpack a newly bought PC runs great but boot up is slow what can you do to fix that
Update the anti virus signature files
Stop some auto starting programs from loading
Defragment the hard drive
Run CheckDisk on the Hard drive
12
What tool would a technician use to make an image of windows 7 for 100 PCS
Windows 7 Advisor
CHKDSK
DISKPART
SYSPREP
13
You get a call from IT saying there was a DOS attack What does he mean
The company has been denied a line of credit
Someone has stolen employee personal Information
Someone has attacked the company Web site to bring it down
Someone has stolen the server
14
Tyrion Discovers a computer on his network has been infected with a virus. what you do first
Document the symptoms of the virus
Unplug it from the network
Turn off the computer using the power switch
Run an Antivirus update and then a full scan
15
What allows the user to reset their password through security questions
Administartion
Verification
Authentication
Permission propagation
16
Which of the following switches should be used with a ping command to resolve IP address - host
-F
-T
-A
-N
17
you have a bunch of files and want to delete them forever what do you do
Hold [caps lock] then press [backspace]
press the [backspace] key
Hold [shift], then press [delete]
Hold [Ctrl], then press [delete]
18
The part of your hard drive that contains the MBR is called the
Primary partiotion
Extended partition
Logical drive
Boot sector
19
If there's an application not appearing in the start menu but its there how do you run it
you cannot run an application not in the start up menu
Run the command prompt and type in the directive
windows explorer>Apps folder>double click executable
open windows explorer, apps folder, press F1
20
Which of the following is not secured by Windows' Parental controls?
Time of day
Torrents
Web site filter
Games
21
which of the following is the BEST description of Safe Mode?
Safe mode uses min. drives to aid in troubleshooting
Safe mode limits system changes
Safe mode enables antivirus app to safe check the system
Safe Mode enables the plug and play options to load safely
22
Which of the following programs would be "LEAST" useful in removing malware
Anti-spyware
Recovery Console
Anti-virus
Chkdsk
23
What method would you use to ensure that data cannot be recovered from a hard drive
Format the drive
Use a degaussing tool
Repartition the drive
Use an overwrite program
24
The manufacturer updated network cards for windows 7 it'll download but not install whats wrong
The user account doesn't have sufficient permissions
The network is down
The Tech needs to install 32-bit drivers
The network card is broken
25
Whats an advantage of a Virtual Machine
Reduces the training required for employees
Reduces the power of the CPU required on the host PC
Reduces the amount of RAM required on the host PC
Reduces the amount of physical hardware required
26
Which is the right path to determine the IP address on an IOS device
WIFI>SSID NAME>Network>IP Address
Location services>Settings>WIFI>SSID NAME>Network>IP ADDRESS
Settings>General>Network>WIFI>SSID Name>IP Address
General>Settings>WIFI>SSID NAME>Network>IP ADDRESS
27
Which command on windows 7 is used to stop a single process from the command line
SHUTDOWN
ERASE
TASKKILL
DEL
28
The term "Patch Management" refers to:
properly configuring the Windows Update utility
The process of organizing the PC's patches
The process of ensuring an OS has all up-to-date updates
the process of elimination
29
You install a second video adapter and monitor on your PC but it doesn't display what do you do
Open display setting check the Extend my windows checkbox
upgrade the PC
Reinstall windows
Open Control Panel and run multi monitor config applet
30
Do biometric security devices replace the need for passwords
Yes, because it makes it more security
I dont know this
No, Bio metric security hasn't been invented yet
No its more used as a security strategy, including passwords
31
You want to scan your Vista for a virus, What built-in application do you use
Windows Defender
Windows Firewall
Microsoft Security Essentials
Vista doesn't have built-in anti-virus
32
In Windows, Where can you update a network card driver?
Task Manager
Performance Logs and Alerts
Device Manager
BOOTMGR
33
Your working in the Command line and notice hidden files and folders. How would you show them
DIR /AH
DIR /w/p
DIR /H
DIR +H
34
Which of the following is an example of an open-ended question
What symptoms appeared and when?
Is this correct?
Whats your employee ID?
How may I help you?
35
A computer is running slow. An anti virus scan, does not fix the issue. What's the next step?
Document findings, actions and outcomes
Implement preventative measures
Re-Establish a new theory or escalate
Establish a plan of action to resolve the problem
36
A tech wants to configure the computer to send an alert when the CPU usage is above 95%
Task Manager
Performance Monitor
REGSRV32
TLIST
37
your fixing a customer's home system and explains an issue in his small business what you offer
Offer to come to the office at another time
Cut them off and tell them its not your problem
call your supervisor
Let the customer fully explain the problem at their business
38
What tool should you use to clean a dirty PC case
Vacuum
Feather duster
Cotton and alcohol
Anti-bacterial surface cleaner
39
New smart phones have features to back up remote locations Which of the following is an example
App Market
IOS
Desktop manager
iCloud
40
Turnstiles and other mantraps will prevent which of the following security threats
Viruses
Shoulder surfing
Tailgating
Rootkits
41
which of the following is an example of physical security
anti-virus
Locked Doors
encryption
firewalls
42
How should you manually back up the registry
registry>Save>pick Location
registry>file>export>pick location
Delete the registry
Registry>file>Save>pick location to save
43
When setting up a new Wireless router what should you do first to secure the network
position the antennas to prevent outside access
disable unused ports
enable Mac filtering
Change the SSID
44
You get an SSL certificate and you want to make it "go away" What should you do
Right click the certificate in question and select confirm
Clear the SLL cache
Rebuild the SSL cache
Configure firewall blocking all incoming SSL certificates
45
A user starts yelling at you over the phone What do you do
Dont take it personally
Scold the user
Hang up on their rude behavior
Yell back - he/she with the loudest wins
46
Mike wants to Baseline his new computer. What tool should he use?
Performance Monitor
Event Viewer
Windows Baseline
Task Manager
47
You boot up a workstation and you get a constant error. What utilities do you use to fix it
Task Manager
Event Viewer
MSCONFIG
System Control Panel
48
One of the best ways to identify an infected machine is to:
Scan the hard drive for bad sectors
watch for unusual behavior
Have it tested annually
Run Ipconfig /antivirus
49
Just finished working on a PC by creating a plan of action with a solution whats the next step
Document the actions
Verify the system works
Identify the problem
Formulate a theory
50
You get a call from a user cause they cant install software do to admin rights, What do you use
Regedit
Computer Management
Remote Desktop
Remote assistance
