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2021 MSS Final Study Flashcards | StudBud
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2021 MSS Final Study
2021 MSS Final Study
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#Rupert #Mariner High School #MedicalAcademy
Flashcards
51 cards
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Questions
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Answers
1
Race, sex, & religious beliefs are traits that can't be used as a basis for workplace treatment because they are ___
Positive characteristics
Protected characteristics
Protected choices
Private choices
2
Why might office policy require the assistant to also get a patient's date of birth when identifying a caller?
The physician will want to know the age of the patient.
It's less embarrassing for the pt to give this information over the phone.
It is required by HIPAA.
Several patients may have the same name.
3
Which is the best definition of “professionalism” as it applies to the health care professional?
Doing one’s best to provide high-quality service
Being highly skilled
Having self-confidence
Looking competent
4
Actions that could cost you the trust of your patient?
Labeling terms
All options are correct
Blaming the patient
Language that is accusatory
5
Which of the statement best describes the purpose of diagnostic occupations?
Assist patients in maintaining their health
Ensure that medical equipment functions properly
d. Help patients regain movement
Determine the cause of an illness
6
What is required of all conflict resolution strategies?
Quick action
Compromise
Superiority
Criticism
7
Which of the following is an example of psychological abuse?
Slapping
Disliking a person
Buying a gift
Name calling
8
Assessment is a term used in health care that means:
creating alternatives for solving a problem.
gathering facts and information.
avoiding the use of opinions.
learning to perform procedures.
9
What is the most likely reaction of patients who hear health care professionals complain about their working conditions?
Sympathy for the professionals
Boredom
Loss of confidence in their care
Empathy
10
Which is the issue associated with domestic violence against pregnant women?
Delayed prenatal care
Preeclampsia
Ectopic pregnancy
Premature birth
11
What does the prefix hypo- mean?
Under
Between
Over
Equal
12
Why must a healthcare assistant always be aware of who is nearby when on the telephone?
To keep from interrupting other staff members
To keep track of which patients have been in the waiting room the longest
To keep unauthorized parties from overhearing confidential information
To keep the call as short as possible to attend to others' needs
13
Workers in the therapeutic services pathway:
work directly w/ pts to provide care treatment counseling, & health ed.
work with hospitals to develop activities for long-staying patients.
work with doctors to determine the best way to treat patients.
work with the families of patients to treat mental health.
14
Which of these word roots indicates lungs?
sinus
pneum
pharyng
laryng
15
Why should an assistant smile when talking on the telephone?
It will help to tolerate co-workers better.
It will make sure that the mouthpiece is in the correct position.
It will be heard in the voice just as it would be seen in person.
It will increase the volume of the sound
16
Which suffix indicates a surgical removal?
-gram
-ectomy
-emia
-genic
17
To what does the word root encephal refer?
Spinal cord
Mouth
Nerve
Brain
18
Which is an example of how healthcare professionals can be of help to victims?
Judging victims
Telling victims to get help
Ignoring signs of abuse
Proper documentation
19
What is one of the responsibilities of a forensic science technician?
Notifying families of victims
All are responsibilities
Collecting and analyzing evidence
Interviewing potential suspects
20
An important quality of health care professionals is integrity, which means that they:
earned a college degree.
can work without direct supervision.
are always honest.
received high grades in school.
21
Which action demonstrates knowledge about developing appropriate relationships with patients?
Treat patients like friends.
Try to please patients.
Focus on helping patients achieve maximum wellness.
Share personal problems.
22
Which career is NOT within the diagnostic services pathway?
Phlebotomist
None are within the diagnostic pathway
Medical illustrator
Pathologist
23
Which of these prefixes indicates against?
ana
ad
ab
anti
24
The most important reason for dressing conservatively at the workplace is to:
fit in with coworkers.
increase patient confidence.
please employers.
maintain tradition.
25
Which word root indicates bone?
ligament
oste
chondr
arthr
26
What punctuation should be used to note direct statements from patients?
Parenthesis
Hyphens
Periods
Quotations
27
What is the first thing you should do if you wanted to become a leader on a team?
Present a good example with hard work
Hold frequent meetings with members
Define a team identity
Take control and make decisions
28
What often prevents men from reporting domestic violence?
Hate
Jealousy
Pride
Fear
29
Which of the following are measures taken by a phlebotomist to prevent the spread of disease?
Proper measures to clean and prep work areas
Proper measures to clean and prep equipment
Wearing the proper PPE equipment
All choices will prevent the spread of disease
30
What is the process of evaluating a situation and prioritizing treatment called?
Triage
Railroad
Screen
Roadblock
31
Which is an example of
subjective
data?
Reliable sources of information about a topic
The opinions of experts
Patients’ reports about how they feel
Observations of a patient’s condition
32
What is the main responsibility of a phlebotomist?
All are the duties of a phlebotomist
Collecting urine and other samples
Calming patients down
Drawing blood from patients
33
A way that proper documentation can help in cases of domestic violence.
Keeps the patient honest during future visits
Helps patients remember their injuries
Help make other providers aware of the situation
Protect the hospital or medical office from legal repercussions
34
What is the
first
thing to do if you are unsure about how to request a personal leave day from work?
Ask a coworker.
Do what is most convenient for you.
Ask your supervisor.
Look in the employee manual.
35
Which of the listed are a pharmacy technician duties?
Labeling prescription bottles
Counting and mixing medication
All listed are a pharmacy tech's duties
Calling physicians' offices for refills and authorizations
36
Physical requirements to be an ECG technician include:
Lots of time standing
Lifting or maneuvering patients
All are requirements
Lifting or moving equipment
37
Support services fulfill what function?
Supporting pts transitioning from hospital care back to their homes.
Supporting patients in determining a care plan.
Providing and maintaining a sanitary and therapeutic environment.
Keeping hospital staff from being unhappy.
38
What does the prefix peri- mean?
Surrounding
Backward
Disease
False
39
The best way to deal with problems in the workplace is to:
assume responsibility for solving the problems.
try to avoid becoming involved with them.
learn as much as possible from the problems.
look for another job.
40
Which best defines health informatics?
A focus on everyday office needs, such as supplies. administration services
A focus on proper transportation of patients within a facility.
A focus only on outpatient paperwork.
A focus on essential daily svc needs including MR & administrative svcs
41
Approximately how many adolescent girls in the U.S. are victims of domestic violence from a dating partner?
1 in 4
1 in 5
1 in 2
1 in 3
42
Which of the following are skills needed in diagnostic services?
All skills are needed
Evaluation
Procedure
Preparation
43
What does it mean to enunciate words?
Pronounce them with a drawl
Pronounce them distinctly
Speak them quickly
Speak them loudly
44
What is the most appropriate way to react when a patient responds rudely to your attempts to provide care?
Allow yourself to feel angry.
Let the patient know he or she has hurt your feelings.
Ask yourself what might have caused this reaction.
Ignore the rude behavior.
45
When is it acceptable to be dishonest in a professional setting?
When it benefits the client
When it benefits the employee
When it benefits the supervisor
It is never acceptable to be dishonest.
46
What is the job of a biomedical equipment technician?
All are correct
Maintains and repairs medical equipment
Prepares patients for surgery
Cleans the medical facility
47
To what does the word root gastr refer?
large intestine
kidneys
stomach
small intestine
48
Which is
NOT
a place where a radiology technician would work?
None of these are places
Home office
Diagnostic imaging center
Hospital
49
Which of the following is an increased health risk of children exposed to domestic violence?
Frequent rashes
Frequent toothaches
Frequent headaches
Frequent broken bones
50
Children who live in homes where there is domestic violence suffer abuse or neglect at much higher rates of up to:
60%
10%
30%
80%
51
What a is the minimum level of education required to become a phlebotomist?
Associate's degree
Master's degree
Bachelor's degree
High school diploma
