Business Essentials Unit 6 Study Quiz

The most common form of written communication is:

Often the best kind of teacher, listens to other people's decisions, and encourages the exchange of ideas.

Autocratic Leadership is a hands off approach.

Most business managers communicate only through writing.

Absorbing what a person is saying and responding.

By observing body language, or ___________, you can gain additional information about a speaker.

The ability to influence people.

If you were in a job interview, what sorts of nonverbal cues would you want to avoid?

A good active listener will wait until speaker has finished their statement before asking question or making comment.

Democratic Leadership helps develop a feeling of responsibility among group members.

When it comes to verbal communication, do the following:

Information acquired by observing rather than listening to people.

What is Communication?

Over half of employees’ time at work is spent listening.

Leaders who do not listen to others, make all the decisions, and are controlling.

Hands-off approach to leadership, leaders who choose to not lead.