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Business Email Etiquette Flashcards | StudBud
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Business Email Etiquette
Business Email Etiquette
15 terms
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StudBud Administration
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7 plays
BUCOM 3133
Flashcards
15 cards
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Practice quiz
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Host live
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Questions
15
Answers
1
If you receive an email, it is good etiquette to reply within _____ hours.
168
48
12
24
2
A ____ should always begin the body of your email.
signature
subject
salutation
date
3
A subject line should...
be descriptive and clear
be blank
use 1 word
briefly identify what is in the content of the email
4
Always proofread your email for ________ errors before sending.
spelling
grammar
punctuation
capitalization
5
What is true about CC'ed emails?
Each recipient can only see his/her email address.
CC stands for Carbon Copy
CC stands for Copied Content
Everyone can see the emailed recipients
6
After you hit Send, _____ could read the email.
no one
only the recipient
only you
anyone
7
What is true about BCC'ed emails?
BCC stands for Blind Carbon Copy
Everyone can see the emailed recipients
BCC stands for Barely Copied Content
Most recipients can only see his/her email address.
8
The _____ is the main part of the email message that contains text and images/attachments.
closing
subject
paragraphs
body
9
A closing is a polite ending to a message. Which is a good example of a closing?
good-bye.
Thank you,
Best Regards,
Sincerely,
10
When emailing a teacher ALWAYS include...
full name and class period/section
emojis
a descriptive subject
3 paragraphs
11
Why is email etiquette important?
it's not; texting and social media will take over the world
written communication is increasing all the time
with limited class time, email can be used to ask questions
without immediate response, it's easy to be misunderstood
12
Choose 1 of the better examples of a salutation.
hi
Hey!
Dear Mrs. Keplinger,
Good morning!
13
Always try to keep an email to 1 ______ in length.
sentence
paragraph
word
screen
14
Emails should be written using ______ as the font color.
rainbow colors
black
gray
white
15
What does "email etiquette" mean?
proper way to reply to any messages online
rules for writing MLA papers
N/A: we will be texting instead of writing emails
correct behavior for writing and answering email
