Retail Practice 2

When working on a ladder, what's one thing you need to AVOID in order to prevent falling?

Which KPIs can be used to measure whether all employees in the company are reaching their sales goals?

What contributes to a negative brand?

When planning for inventory, a company ‘s goal is to have...

Which of the following does (OSHA) require companies to do to help keep employees safe?

In the customer loyalty life cycle, the customer has a want or need. What step is next?

Preventing injury and illness to customers and employees is called:

In the customer loyalty life cycle, the customer considers her options of what to buy. What step is next?

Which of the following is the BEST tip for connecting with customers in a retail store?

Recommending additional items that compliment a customer’s purchase, is called:

How can a goal of $5 profit for every sale that's made- be measured?

Which of the following best describes the ability to scan large volumes of inventory or tagged items at a time?

Which of the following is NOT a part of the retailer’s role in inventory management?

What does POS stand for in retail?

The way that employees interact with each other and their customers. Also the personality of the company, is called:

The measurement of how happy the customer is with their shopping experience with a retailer is called:

Which of the following key performance indicators can be used to measure whether each store is meeting sales goals?

Retailers use technology in stores and online to:

What role do distribution centers play in the retail industry?

The total inventory of report was $100,000. Accounting books say there should be $120,000 in inventory. What is result?

Which of the following does not cause inventory shrinkage?