Project Flow 2025

Question 1

What is Kevin's favorite pub meal?

Accepted Answer

Chicken parma

Question 2

What is the main goal of Project Flow?

Accepted Answer

To improve customer and staff experience

Question 3

What is a traditional Finnish sauna practice?

Accepted Answer

Rolling in the snow after sauna

Question 4

What is the first step in the customer experience with us?

Accepted Answer

Customer browses website

Question 5

What are the two systems being integrated in Project Flow

Accepted Answer

Tourplan and Salesforce

Question 6

What does the word “hygge” mean?

Accepted Answer

Cozy and comfortable atmosphere

Question 7

What word best describes the relationship between Salesforce and Tourplan after the project is completed?

Accepted Answer

Integrated

Question 8

What’s being replaced by automation in the new flow?

Accepted Answer

Manual processes

Question 9

Which of these cities is NOT a capital?

Accepted Answer

Bergen

Question 10

What’s one major benefit of integrating Salesforce and Tourplan?

Accepted Answer

Automation and visibility

Question 11

Which of these roles is most affected by a cleaner customer end-to-end process?

Accepted Answer

All departments

Question 12

Which city was Tietse born in?

Accepted Answer

Karasjok

Question 13

What year was the company founded?

Accepted Answer

2010

Question 14

In the current process, what often caused delays?

Accepted Answer

Manual double-handling

Question 15

If Tourplan is the “Planner,” what role does Salesforce play?

Accepted Answer

The Communicator

Questions 15