HRM 354 - CHAPTERS 6 TO 9

A program is implemented by the hosp. organization, mentor-protege pairing is deliberate and milestones are tracked

Answering questions like: 'who, when, what, where' occurs in which step of the 4-step training method?

Demographics,Diversity, Disabilities and Education level and literacy are examples of

E.S.P. stands for?

Increases employee commitment by introducing them to the company’s mission and philosophy. It can be considered a

Which of the following are considered training methods?

Both mentoring and coaching can be highly effective in developing the leadership capacity of individuals.

Roles played by trainees 

The culture of an organization will often dictate what type of activities are chosen for the orientation.

Upper management should NOT endorse the employees’ involvement in training, show enthusiasm for the training,

Who is the best instructor?

Teaching the corporate culture and philosophies.

Blocker/Cynic, Security Seeker, Lobbyist and Know-It-All  are examples of

In which step of the 4-step training method is time for allow trainees practicing and guide/ coach the trainee

Roles of mentors: ____ relate largely to the trainee’s career advancement

when the protégés  found a good ‘ear’ for asking for feedback and advice

Evaluate the trainees’ progress and get the trainees’ feedback are processes present in which step?

What are the 3 S's in training?

The T.R.A.I.N. technique is present in which step of the 4-step training method?

Most general orientation sessions include employees from various departments and organizational levels.

Another benefit of the general orientation is that of providing a CONSISTENT beginning for all employees - everyone rece

Giving incomplete information cannot be considered Specific job orientation ERRORS

There are many layers of evaluation: evaluation by trainer, by the trainee, and by the trainee’s manager.

process in which a new employee is integrated into the organization by making him aware of his place of work, etc

Most orientation programs include 2 components: general property orientation and

Concerns that orientation can address

Usually conducted in the new employee’s actual department to familiarize the individual with his specific job duties,etc

Socialization is a longer, less structured process (if compared with orientation).

Stages of socialization