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CYK - DIRECTV Basics Flashcards | StudBud
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CYK - DIRECTV Basics
CYK - DIRECTV Basics
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CYK for 08/15 Curriculum DIRECTV Basics
Flashcards
10 cards
F
Practice quiz
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Host live
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Questions
10
Answers
1
What is the activation fee for DIRECTV?
$49; a 1x fee that applies when new equipment is ordered and activated
$40; is a one-time fee that is applied any time new equipment is activated
$19.95; “It’s a one time fee for activating new services”
$25; “No worries. I can apply a credit for that invalid Activation Fee.”
2
For DIRECTV customers to utilize 72 Hour Rewind and Restart, the HD DVR must be connected to the internet.
True
False
3
What are three advanced features available with DIRECTV?
DIRECTV hands-free with Amazon Alexa
Built-in Netflix
Genie HD DVR
4K Content
4
How many shows can the
Genie HD DVR
(HR34, HR44, HR54) record at
once
?
8
5
3
10
5
From the Video Hub article in CCKM, what information can be found for DIRECTV and DIRECTV Stream?
Channel Lineups
Pricing & Package Comparison
Package Information
DIRECTV Tools/Competitive Information
6
The ______________ is exclusive to DIRECTV and allows customers to watch every live, out-of-market game, every Sunday.
Genie 2
Genie
Movies Extra Package
NFL SUNDAY TICKET
7
Select four features included with the DIRECTV App.
Use the app as a remote control
Stream on demand
Stream live TV
Stream recorded shows from your HD DVR
8
Which equipment type is an entertainment hub that provides DIRECTV services to Genie Minis?
Genie 2
DIRECTV App
4K HDR
Genie
9
4K is the highest resolution signal available for in-home movies and TV.
False
True
10
DIRECTV All Included packages include Advanced Receiver Service fees and TV access fees for 1 TV.
True
False
