Gen. Bus. Ch. 7 Management and Leadership

Question 1

Involves analyzing information, setting goals and making decisions about what needs to be done.

Accepted Answer

planning

Question 2

Managers can emphasize the importance of ethical behavior by ....

Accepted Answer

always acting ethically.

Question 3

Directing and leading people to accomplish the planned work of the organization.

Accepted Answer

Implementing

Question 4

The principles of conduct governing an individual or group.

Accepted Answer

Ethics

Question 5

The way a manager treats and involve employees is called.....

Accepted Answer

Management style

Question 6

The standards of ethical behavior include....

Accepted Answer

All of the above

Question 7

Accomplishing the goals of an organization by using people and other resources is called ...

Accepted Answer

management

Question 8

A company’s chief operating officer is an example of a(n)

Accepted Answer

executive

Question 9

Two supervisors communicating through a written memo is an example of .....

Accepted Answer

horizontal/internal communication

Question 10

Which of the following is NOT a good way to develop leadership skills?

Accepted Answer

Never ask for help from co-workers

Question 11

Comparing health insurance plans to offer employees is which type of management function?

Accepted Answer

Staffing

Question 12

Identifying and arranging the work and resources needed to achieve company goals.

Accepted Answer

Organizing

Question 13

Directing and leading people to accomplish the planned work of the organization.

Accepted Answer

Implementing

Question 14

Core values ....

Accepted Answer

outline the import. principles that guide company decisions.

Question 15

A management style best to use when working under tight time pressures.

Accepted Answer

tactical management

Question 16

Supervisors are MAINLY concerned with which management function?

Accepted Answer

implementing

Question 17

The management style best to use when the work is routine with few new changes.

Accepted Answer

strategic management

Question 18

A manager who follows through on commitments is showing this leadership characteristic.

Accepted Answer

Dependability

Question 19

All managers, whether they are well-liked or not, have........

Accepted Answer

formal influence

Question 20

Performing tasks because you respect and trust your manager is an example of ......

Accepted Answer

identity influence

Question 21

This is NOT an important human relations skills needed by managers.

Accepted Answer

controlling

Question 22

A leadership characteristic where a manager is willing to make an unpopular decision.

Accepted Answer

courage

Questions 22