CMA Review Administrative

This system divides the patients of a practice into small groups and bills them at different times of the month

When scheduling, the medical assistant should ask the patient the purpose of the visit

The diminsions of the envelope most often used in office correspondence are

The patient pays a copayment

The most important issue to consider in written communication is

The body of an email communication should

Referrals are given to which of the following patients?

What should the medical assistant do if a patient misses an appointment

In a letter written in block format, the salutation is followed be a?

Another name for a reminder file is a

This filing step includes ensuring the appripriate people have taken action on a document before filing it

Appointments that are anticipated to require more time should be scheduled

The correct order for filing units for Anise K. Strong-Morse(Mrs. Adam H. Morse) is

How often should the policy and procedures manual be updated?

The ICD-10 system of classifying diseases into categories was devised by what organization

Choose the statement that is NOT true about Health Information Technology for Economic and Clinical Health Act of 2009

Account aging receivable

The type of scheduling where a patients arrive at their own convience is

When preparing business correspondence, the first step is to

Select the method used to correct a written error in patient documentation

What concern have providers raised about EHR and the required data entry they must complete

The information entered on claims is called

Which activity should be integrated in an effective electronic management system?

Medicare is a federally funded entitlement insurance program for

Referrals to outside physicians or specialists must be entered into the

Wave scheduling works best when used is which of the following types of offices

The motherboard of the computer is

How frequently should the medial assistant renew on-call repair service contracts?

Select a way to maintain security and integrity of an electronic health record

SOAP refers to

Which of the following facilitiates communication in the medical office

The portion of salary held back from your check fro paying taxes is known as the

Which of the following items is a collection of records created and stored on a computer?

In the Patient-Centered Medical Home model, a medical assistant who takes responsibility for overseeing referrals, is a

Which term refers to the actual daily recording of the accounts of business transactions of the medical office

Which insurance carriers would the medical assistant enter into the database

Flexible office hours occur most often

This type of check is used for payroll, because it itemizes the purpose of the check and deductions

For a tickler file to work effectively it must be

Which of the following types of incoming mail should the medical assistant attend to first?

When requesting a payment from a patient, which of the following statements is most appropriate?

Which of the following is an accurate statement about the implementation of the ICD-10 coding system?

When transcribing from recorded dictation, what do you do when a word is unclear?

All of the following documents should be shredded prior to disposal EXCEPT

Before scheduling appointments with a specialist, the medical assistant must?

Which of the following represents a change that ICD-10 made to the structure of the coding format

The recorded financial transcations in a bookkeeping or accounting system are called

When revising the policies and procedures manual, the medical assistant needs to FIRST

Which of the following is a key element of Promoting Interoperability

First-class mail is classified as

Which of the following is NOT a true statement about worker's compensation

A spreadsheet is a type of

POMR is the abbreviation for

The physical components of a computer system include all of the following EXCEPT

All money owed by the practice to other businesses is called

When removing a medical record from the filing system, what item should the medical assistant put in its place?

A claim form is also known as a

Which of the following systems bills all accounts at the same time each month

Which of the following is a trial balance

When a patient has to cancel an appointment, the medical assistant should

It would be appropriate to send which of the following to a patient via email

In which of the following locations should file drawers be labeled

This scheduling technique setermines the # of patients seen each hour divided by the length of the average visit

Under which of the following systems are two patients shceduled for the same appointment time?

Deliberalty coding a patient encounter incorrectly in order to obtain more reimbursement is called?

A patient pays with cash. Which statement best reflects what the medical assistant should do

Petty cash may be used for

Which of the following is NOT a section of the CPT book?

It will be most difficult to collect past due accoutns from

Select the most secure way to mail something through the Unites States Postal Service?

The federal government offered incentives to support this aspect of implementation of the EHR

A new patient must provide all of the following information EXCEPT

A system used in emergency centers but not in private practices

Checks and cash from a medical practice should be deposited in the bank

All of the following are benefits os using patient portals as PHRs EXCEPT

The billing schedule is often determined by

Which postal class would the medical assistant use to send a monthly newsletter to all patients in the practice

Cycle billing is a system of billing

Leaving large, gaps in the providers schedule is

One insurance company working with another to determine what each will pay when the pt. has more than one plan is

Which of the following choices describes time-specified scheduling?

Which of the following BEST describes the intent of moving to the ICD-10-CM system in the United States

After opening the mail, a medical assistant should

The claim form that is accepted by most insurance carriers is

Lack of payment is usually not considered serious until after

The medical assistant should ensure the physician has room for the following each day

Which of the following statements in NOT true about a typical purchasing procedure in a medical office

One of the most important uses of the computers in the medical office is to

For a medical office to run smoothly, each employee must

Which of the following does NOT refer to a managed care organizational model

When making an appointment, choose how you would ensure you have the correct information

When is the best time to schedule patients who are always late for their appointments?

The term "debit" means

The process of converting descriptions of diseases, injuries and procedures into numerical designations is termed?

The term software means