Chapter 1

Speaking with clarity can be taking forever to get to the point.

A negative attitude can be described as

Self esteem is confidence and satisfaction in oneself.

How many calories are recommended for men daily?

Tendonitis occurs when the tendons get inflamed.

Habits occur consciously

How should you handle early clients?

You should avoid controversial topics during client discussions.

What does smiling at someone show?

Which type of science looks at your body movements and positions?

What is flexing?

Nail technology is the art and science used to take care of the nails and the skin of the hands and the feet.

What is it called when the tendons swell and the nerve in the carpal tunnel gets pinched?

What is NOT a main cause of carpal tunnel syndrome?

What is it called to pronounce words clearly, precisely and accurately?

What is a trait of negative self esteem?

The body is 1/3 water.

Which is a key element of good listening habits?

What is emotional balance?

Tact is being truthful and offensive.

A ______ is a paid occupation that involves training and formal qualifications.

What is a deep feeling of admiration for someone or something?

Which is NOT a good way to prevent shoulder problems

What is NOT a way to reduce stress?

Which is NOT a key element of effective verbal communication?

First impressions are formed before a single word is said.

Which is NOT an aspect of professional etiquette

What is the definition of inflection?

Your personality consists of combinations of many different human characteristics.

Which is a positive facial expression?

Habits are NOT

What is an example of overtone?

How should you NOT build trust?

Which term is NOT a trust buster?

Integrity means to be honest and have moral principles.

What is the definition of bursitis?

What is commitment?

How many hours of sleep do most people need to function properly?

Rest and relaxation are necessary to prevent fatigue.

What is NOT a guideline for handling communication challenges?