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Human Resources - Final
Human Resources - Final
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Human Resources - Week 2
Flashcards
142 cards
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Questions
142
Answers
1
examines-is the job performance of a new group comparable the original training group
intraorganizational validity
training validity
transfer validity
interorganizational validity
2
Vesting _____________
refers to the taxable status of pensions
version of vestibule training where trainee is in process
is the right to participate in a pension plan
is an award process that is part of the Lincoln plan
3
The HRM __ the plan that integrates the objectives, policies & procedures into a cohesive whole
policy is
map shows
strategy is
table shows
4
The job searcher's self-assessment ______
None of these
helps the applicant assess if a particular job fits them
helps the employer assess if a particular job fits applicant
helps applicant determine their RJP quotien
5
The MPDQ is a ______
None of these
checklist with the concerns & responsibilities of police mgt
checklist with the concerns & responsibilities of employees
checklist with the concerns and responsibilities of mgt
6
___ require employees to promise not to join labor unions in exchange for employment.
Black-flag contracts
Scab contracts
Yellow-dog contracts
Right to work contracts
7
_ mgt is a process an organization needs to accomplish objectives & how they will be achieved
Selective
Intuitive
Tactical
Strategic
8
_ refers to an organization's decision about its mission and how to accomplishing it.
Strategic Planning
Planning
Visioning
Mission Planning
9
When collecting information the organization must be certain that
it has been approved by the EEOC
None of these
the information is both reliable and valid
it is AEDA compliant
10
A paper-and-pencil test that generates two scores: the verbal score and the performance score.
Psychomotor Ability Simulation
Wonderlic Personnel Test
Wechsler Adult Intelligence Scale
California Test of Mental Maturity
11
Tom is a pretty good employee but can't seem to follow the rules. His conduct would fall under
Personal problems affect their productivity on the job
Those who question management direction
Work is unsatisfactory due to lack of abilities & training
Consistently break company rules
12
_ addresses the questions of what a test measured and how well it measured it.
Validity
Reliability
Vindication
Interrator reliability
13
Any solution that is implemented must be ____
systematic
progressive
evaluated
original
14
Which of the following represent the appropriate sequence?
Objectives, Strategy, Procedures, Policies
Strategy, Objectives, Policies, Procedures
Objectives, Strategy, Policies, Procedures
Strategy, Objectives, Procedures, Policies
15
The first step in developing a systematic performance evaluation system is to
Establish standards for benchmarks & criteria for evaluation
Establish standards for each position & evaluation criteria
Establish evaluation criteria for benchmark positions.
Establish the criteria for evaluation.
16
involves paying a fee to a company that handles payroll, employee benefits & HR mgt functions
Sub-leasing
Subcontracting
Outsourcing
Temporary employment
17
Not all professionals experience career stage IV, the _______________ phase.
maintenance
retirement
establishment
strategic thinking
18
_ to seek constant feedback on any decision regardless of how important or trivial.
Line managers
Millennials
Gen Zers
Y2Kers
19
One of the best and most frequently used methods of training new managers is ____
coaching and rotation
coaching and counseling
transitory anticipatory experiences
transfers and rotation
20
Studies indicate that _ is one of the leading causes of recent increases in workplace violence.
stress
substance abuse
mental illness
financial difficulty
21
prepares individuals for the future. It focuses on learning and personal development.
Development
Orientation
Training
None of these
22
Employees must have been employed for _ to be eligible for unpaid leave Family&Medical Act
1 year
6 months
1 day
30 days
23
Under the Scanlon and Rucker gainsharing plans, payouts go to employees on a _______ basis.
daily
weekly
monthly
semi-annual
24
the ___________ individual is expressive, nonconforming, original, and introspective
artistic
realistic
investigative
social
25
An explanation of the knowledge, skills, abilities & traits necessary for a given job
job analysis
job description
position analysis
job specification
26
___ is planning a specific job sequence.
Career pathing
Career planning
Management or supervisory development
Career information sharing
27
A system of shared meaning held that distinguishes the organization from other organizations
Organizational concern
Organizational Culture
Organizational character
Organizational Structure
28
__ has been one of the most significant career management tools introduced in recent years.
MRP++
HRIS
MIS
ERP
29
The average union-management contract is designed to last for ________
10 years or longer
3 to 5 years
2 to 3 years
1 to 2 years
30
_ phase of their career esteem and self-actualization would be the most important need
maintenance
establishment
apprenticeship
retirement
31
Differences in __ can affect the success a training program has on culturally diverse audiences
Adaptability
Long-term versus short-term orientation
power distance
individualism versus collectivism
32
The professional's primary activity in __ of their career is to be an independent contributor.
stage III
stage I
stage II
stage IV
33
is a process that is used to determine if and what type of training is necessary.
People assessment
Task assessment
Needs assessment
Organizational assessment
34
Which of the following are reasons why employers provide benefits?
All of the above are correct.
To increase employees' performance.
To keep competitive in recruiting & keeping employees.
To keep a union out.
35
is based on a demand for higher wages or better benefits than the employer wants to provide.
jurisdictional strike
economic strike
wildcat strike
sitdown strike
36
When members of a team suspend their assumptions&take up a "think together" mode it is a called
discussion
dialogue
conversation
conversion
37
The recruiting process necessarily begins with a (n) _____
detailed job description and job specification
advertisement
detailed job description
job specification
38
During the final phase of a orientation program, the employee is assigned to:
A mentor
Training sessions
The job
A work team
39
Effective HRM focuses on _____________ rather than record keeping, written procedure, or rules.
intuition
action
experience
precedent
40
Firing a female employee with no formal contract is an exception to at-will concept due to
a violation of public policy
the existence of an implied contract
terminating employees for discriminatory reasons
the covenant of good faith and fair dealing
41
The __granted the president of US the authority to impose wage & price controls in crisis
Economic Stabilization Act
Fair Labor Standards Act
Defense Production Act
Wage Stabilization Act
42
Self-evaluation approach seems to be used more often for _ aspects of performance evaluation
developmental
None of these
evaluative
judgmental
43
A Big 5 - conscientiousness & _ best predict performance across most occupational groupings.
openness to experience
extroversion
emotional stability
agreeableness
44
Wages should be kept at the subsistence level so workers would be motivated to be productive.
intrinsic man
hungry man
economic man
rational man
45
Employers of _ must pay a cash wage of at least $2.13 per hour
workers who get tips
temporary workers
workers under the age of 17
farm workers
46
To prepare for Generation Y employees, managers should consider providing more _______ praise.
sincere
written
public
specific
47
Which is the least likely to contribute to the success of an individual incentive plan?
The number of tasks covered by the incentive
Incentives that are large enough to induce increased output
Supervisors who reinforce and support the system
The nature of the tasks covered by the incentive
48
The personality type of a person who is analytical, curious, methodical, and precise would be
realistic
enterprising
artistic
investigative
49
ADA prohibits discrimination against __________.
those that served in the military
None of the above are prohibited by the ADA.
current illegal drug use
alcoholism
50
The ADEA prohibits ____
discrimination against those under 21
discrimination against people that are over the age of 40
all discrimination based on age
discrimination on the basis of social security status
51
The IRCA specifies ______
that employers verify every new foreign employee paperwork
that employers verify hourly foreign employee paper work
that employers verify every foreign employee paperwork
that employers verify every new employees paperwork
52
_ - means that the criterion must be measurable&data collection not inefficient or disruptive.
Relevance
Reliability
Practicality
Sensitivity
53
The employer provides an income bridge from employment to unemployment and back to employment.
comprehensive
severance
bridge
cross-over
54
The first stage of HR planning is ______
forecasting demand for human resources
situation analysis
analysis of the supply of human resources
implementation of gap plan
55
An organization chooses the person from a list of applicants who best fits a specific job
Definition
Filtering
Selection
Rotation
56
Management games emphasize development of _______________ skills.
problem-solving
interpersonal
creative thinking
All of the choices are correct.
57
The # of African American, Hispanic, Asian Native American employees in the workforce depends _
largely on availability of minority in overall labor market
largely on the success of print advertisement
largely on availability of minority relevant labor market
largely on court mandated quotas
58
The concept of __ - women less than their work value.
job equity
comparable worth
comparable pay
equal pay
59
based on the idea a recruit should know both the bad and the good things to expect from a job
real job presentation
job preview
realistic job preview
internship
60
An employee classified as a manager, technical, or professional paid hourly is considered _
exempt
nonexempt
underpaid
on call
61
Affirmative action ____
always requires the use of quotas
actions to overcome the practices and policies = employment
concerns only race
All of the above.
62
One of the best and most frequently used methods of training new managers is ________
coaching and counseling
coaching and rotation
transfers and rotation
transitory anticipatory experiences
63
A__ is associated being proactive and advocate for their own position with top management.
credible activist
strategy architect
business ally
cultural steward
64
The letters in ARDM stand for:
None of the choices are correct
Acquiring, rewarding, developing, maintaining and protecting
Acquiring, rewarding, directing, maintaining
Acquiring, routing, directing, monitoring
65
Winsharing awards are funded by work teams' contributions to ______
job satisfaction
profitability
customer satisfaction
productivity
66
ESOP stands for _______
Employee Stock Ownership Plan
Early Stock Opportunity Plan
Equitable Stock Ownership Plan
Earned Stock Opportunity Plan
67
Employees whose performance is due to factors __ are theoretically the easiest to work with.
directly related to work
related to issues outside of the job
related to personality issues
related to hygiene factors
68
The clearest indication of worker satisfaction may be patterns of absenteeism and ___
hiring
training
promotion
turnover
69
"EEO" is short for _______
Equal Employment Openings
Equal Employment Opportunity
Equable Employee Opportunity
Equable Employee Operation
70
involves examining a firm's mission, resources, and goals to determine if training can be used
Organizational analysis.
Task analysis.
Training analysis.
People analysis.
71
The last step when taking a management by objectives (MBO) approach to performance evaluation
Set objectives = realistic, challenging, clear&comprehensive
Objectives set by subordinate after consulting with superior
Dates for reviewing progress are agreed upon and used
Evaluation by superior and a meeting is held w/subordinate
72
A HRIS is an acronym for ________
human resource information schematic
holistic resource intergration system
human resource information system
human resource intergration system
73
Job analysis provides answers to questions such as ____
which candidate should be hired for a position
what kind of behaviors are needed to perform a job
how much should an individual be paid
None of these
74
The formula for quality of hire is _____
QH = (PR + HP)/(HR*N)
QH = (PR + HP + HR)/N
QH = (PR + HP + HR)/N
QH = (PR + HR)/HP
75
In many organizations, two evaluation systems exist side by side:
the formal and the informal.
the political and interpersonal.
the linked and abstract.
the process and interpersonal.
76
Before productivity can be effective managed and improved, it must be ____
measured
monitored
identified
prioritized
77
Diversity refers to any mixture of themes characterized by ___
EEOC definition race only
differences and similarities
individual differences
Race, creed and color
78
A union member who keeps the lines of communication&trust open between members and mgt. Mike is
union steward
union supervisor
None of these
shop supervisor
79
An organization makes an objective more specific by developing ________
plans
policies
procedures
goals
80
__ allows plaintiffs compensatory & punitive damages in intentional discrimination.
Title VII
Title IX
The Equal Pay Act.
The Civil Rights Act of 1991
81
All of the following are well-known employment web sites except:
America's Job Bank
CareerBuilder
CoolJobs
Monster
82
With a(n) __negotiation strategy, each party is uncompromising&resists compromise or agreement.
armed truce
power bargaining
cooperation
conflict-based
83
Which of the following is the oldest and most commonly used individual evaluation method?
Graphic rating scale
Forced choice
Critical incident technique
Essay evaluation
84
The largest union membership, as a percentage of the workforce, is found in:
The United States
China
Germany
Sweden
85
Wages are calculated by multiplying the # of shirts completed by the piece rate for one shirt.
Deming
differential piece rate
straight piecework
merit
86
The__ makes it illegal for Americans pay foreign officials to gain an unfair advantage
Foreign Corrupt Practices Act
International Influence Act
Fair Trade Act
Corrupt Practices Act
87
Criteria used for making selection decisions can be summarized in several broad categories:
knowledge, experience and personality
education, experience, and personal characteristics
education, experience, physical & personal characteristics
education, experience, and other personal characteristics
88
Organizational activities that influence the number and types of applicants who apply for a job
Advertising
Selection
Recruitment
SHRM
89
The ___________ presents the relationships among departments and units of the firm.
relationship chart
responsibility chart
organizational chart
line chart
90
_ pay rests on the fact that the individual must have a diploma or license or must pass an exam
Skill-based
Degree-based
Credential-based
Job-based
91
The U.S. Postal Service requires that all incidents involving __be reported.
EAP interventions
threats
All of the choices are correct.
loss time injuries
92
The National Labor Relations act is also known as the ________
Wagner Act
Landrum-Griffin Act
Taft-Hartley Act
Jefferson-Jones Act
93
Smith and Kendall developed what is referred to as the ________
behavioral exception scale
behavioral observation scale
behavioral log technique
behavioral expectation scale
94
According to the NLRB and court decisions, unions are permitted _______
solicit employees during work hours
to distribute literature to employees during nonwork hours
solicit during nonwork hours at work
None of these
95
______ pay the entire cost of workers' compensation insurance.
Employees
Employers
The federal government
State agencies
96
HRM & _ work together to achieve the effectiveness required 2 compete locally & internationally
manufacturing
marketing
distribution
every other function
97
A written summary of the job as an identifiable organizational unit is called a ____
job specification
job description
job analysis
position analysis
98
___ are a set of policies designed to minimize or prevent workplace discrimination practices.
Federal Guidelines to Prevent Discrimination
Uniform Guidelines on Employee Selection Procedures
EEOC Bulletins on Discrimination
Uniform Guidelines on Employee Discrimination
99
________ is the criterion most commonly used in determining who will be laid off.
Union status
EEO classification
Seniority
Performance evaluation data
100
__ develops a forecast based on a past relationship between a factor related to employment
A trend projection
The Markov technique
The nominal group technique
The delphi technique
101
Many selection specialists believe that past performance on a similar job_of future performance
might be one of the best indicators
established as a legally endorsed and valid predictor
is generally a poor indicator
is a reliable but not valid predictor
102
One effect of the downsizing epidemic has been a dramatic rise in the use of ______
temporary employees
summer internships
subcontractors
college recruiters
103
Susan is a good worker but makes serious errors when she is drinking. She falls under...
Those who violate laws while on the job
Those who question management direction
Work is unsatisfactory due to lack of abilities or training
Personal problems off the job affect productivity on the job
104
The weekly unemployment benefit amount equals _ of the worker's average earnings.
75 percent
100 percent
25 percent
50 percent
105
Which of the following industries has the lowest union membership?
Construction
Manufacturing
Real estate
Transportation
106
The Hawthorne studies pointed out ____
the positive impact of scientific management
importance of social interaction on output & satisfaction
All of the choices are correct
the effects of illumination on workers and their output
107
Members of __________ are all employees in a company or industry, regardless of occupation.
an industrial union
craft union
labor union
occupational consortium
108
situation followed by _ will be more likely to recur &those followed by _will be less
reinforcement; nonreinforcement
reinforcement; punishment
consequence; no consequence
punishment; reinforcement
109
A skills inventory, is a list of the __ of the people working for the organization.
characteristics
names
All of the above.
skills
110
According to Hofstede, cultures differ in at least 5 ways. Which of the following is not one
Power distance
Individualism versus collectivism
Long-term versus short-term orientation
Adaptability
111
the pattern of work-related experiences & activities over person's work life
function
career
vocation
profession
112
is a grouping of a variety of jobs that are similar in terms of difficulty and responsibility.
layer
pay range
pay curve
pay class
113
Which of the following is considered a disability under the Americans with Disabilities Act?
All of the choices are correct
Major depression
Hearing impairments
Anxiety disorders
114
__ are general attributes that employees need to do well across multiple jobs
Abilities
Competencies
Intelligences
Attitudes
115
Congress passed the Equal Pay Act (EPA) to eliminate wage differentials _ doing the same work
based on race
between people of differing national origin
All of the above.
between men and women
116
Summarizes many tests &includes an evaluation of their effectiveness for personnel selection
Military Measurements Workbook
All of the choices are correct.
Mental Measurements Yearbook
Mental Effectiveness Handbook
117
RobCo has a long history of hiring women into management, has never had a woman in senior mgt.
glass ceiling
gender anchor
glass anchor
gender ceiling
118
Drug-abusers have _ times more work accidents and make _ times as many workers' comp claims
three and a half; five
five; three and one half
five; two and one half
two and one half; three
119
A ____ HRM system is designed to recruit, develop, retain and utilize employees
transnational
cross-cultural
ploynational
global
120
Job _ tries to design jobs that help satisfy needs for growth, recognition, and responsibility.
expansion
motivation
enrichment
growth
121
__ means that the criterion being used reflects the difference between high and low performers.
Reliability
Relevance
Sensitivity
Practicality
122
Management recognizes there is insufficient work available and they need to send employees home
job rationalization
job leave
job layoff
job loss
123
N = 3 & the job performance ratings is 70, 5% of are promoted & the % retained is 40 what is QH
There is not enough information to calculate QH.
30
20
40
124
Many companies encourage employees to purchase company stock to ___
to reduce absenteeism and turnover
increase their incentive to work
All of the above are correct.
Increase their satisfaction
125
Method of training:outlines a problem& the students are assigned a role to view the incident
Incident
Role-play
Critical incident
Case
126
The goal of the pension portion of Social Security was to provide ______
income to retired people to add savings, pensions, & pt work
income to retired people so continue their standard of livin
retirement income to non-exempt employees
income to compliment negotiated union pension plans
127
The Omnibus Transportation Employee Testing Act of 1991 __________________.
mandates alcohol but not drug testing in select industries
mandates drug but not alcohol testing in select industries
mandates alcohol&drug testing for safety-sensitive employees
mandates alcohol&drug testing for all transportation workers
128
The three levels of strategy are: ___
strategic, operational, procedural
strategic, tactical, operational
strategic, managerial, operational
tactical, operational, directional
129
Wages include base pay plus:
Overtime pay
All of the choices are correct.
Clothing reimbursement
Holiday pay
130
One method to evaluate if disparity exists is called the ______
selection rule
four-fifths rule
five-fourths rule
two-thirds rule
131
For an evaluation system to work well, the employees must:
Feel that it is a fair way to evaluate performance
Believe that the system is being used correctly
Understand it
All of the choices are correct.
132
introduces new employees to the organization & to their new tasks, managers and work groups
Training
Orientation
None of these
Development
133
QWL refers to which of the following?
Qualitative Worker Leasing
Quality of Work Levels
Quality of Work Life
Quantity of Work Levels
134
The maximum well being of _______________ was the focus of industrial psychology.
the company
management
production
the worker
135
The format used to design pay systems in the future will be _______________ based.
production
people
profit
technology
136
Behavior modification is individual learning through _____
observation
feedback
reinforcement
repetition
137
The most common mental health problem that has the greatest impact on job performance?
Depression
Mental illness has no measurable impact on job performance.
Anger
Paranoia
138
__ occurs when employees perceive too narrow a difference between own pay and their colleagues.
System failure
Pay compression
Pay narrowing
Wage restriction
139
Which of the following are associated with the "traditional" view of HRM?
Flexibility
All of the choices are correct
People development
Short-term results
140
An employer may prevent/remedy hostile work environment harassment by doing what
Properly disciplining offenders
Developing an anti-harassment policy
All of the above must be done.
Promptly and thoroughly investigating harassment allegations
141
Smoking on the job is an example of a(n) _______________ rule violation.
illegal behavior
safety
time
insubordination
142
Career planning is important in the ____________________ phase of a career.
recent hire
preretirement
All of the above
midcareer