HTMP Year 1 Certification Review Part 2

Which of the following is NOT a key element of a spa resort:

A night auditor does all of the following EXCEPT

All of the following are categories of job positions in the food and beverage department EXCEPT

Which of the following is NOT an operational emergency?

Advertising focuses on the whole business and marketing focuses on selling a specific product.

The purpose of an emergency response plan is to:

Why is it important for a hotel to have a risk management program?

Internet prospecting tools include all of the following EXCEPT:

The most common causes of on-the-job injuries are all of the following EXCEPT:

What does the engineering department do to ensure everything at hotel is working correctly?

The 4 Ps of the marketing mix is used to formulate a:

Hotel management is solely responsible for safety in the workplace.

Psychographics include all of the following EXCEPT:

The main objective of the hotel sales department is to convince people to travel.

Lead Time Quantity is ordered at a certain time so you have enough supplies until next delivery

What formula shows how successful the hotel is at attracting and selling rooms to guests?

Front of the house is for guests only.

The chief engineer oversees all of the following EXCEPT:

All of the following is a cost center EXCEPT

Goal of destination dining is:

Where is your teacher from?

What type of key is needed to open all guest rooms that are single-locked?

Examples of demographics is all of the following EXCEPT:

All of the following is a revenue center EXCEPT:

Cruise Ships are popular mainly because they are inexpensive.

Type of key needed to open all guests rooms even when double-locked:

HACCP is usually part of the hotel's sanitation risk management program.