All of the following are characteristics of Weberian bureaucracy except:

management is the same as the ownership of the organization.

A key finding in the Hawthorne studies was which of these?

Human relations increased productivity.

The conventional stage of moral development is best described by which of the following statements?

Everybody else is doing it, so it must be okay.

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Management Exam 1

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Answers

1
The most common reason for becoming an entrepreneur is:
to fulfill a dream.
the result of being laid off.
joining the family business.
to control one’s future.
2
What dimension reps. the demographic characteristics,norms, customs,and values of the ppl within which the org.operates?
Legal-political dimension
Technological dimension
Sociocultural dimension
Economic dimension
3
Today's companies compete in a _____.
Greenfield economy
growingly domestic
high-context culture
borderless world
4
specialization to produce more and better work with the same level of effort is consistent with the administration of:
scalar chain.
division of work.
unity of direction.
unity of command.
5
Which skill includes specialized knowledge and analytical ability?
technical
planning
conceptual
controlling
6
Jana has a high tolerance for the unstructured, the unclear, and the unpredictable. She can best be described as having:
low uncertainty avoidance.
high degree of individualism.
low degree of individualism.
low level of power distance.
7
Which of these forces pertain to the availability, production, and distribution of resources in a society?
economic
social
political
technological
8
stage of personal moral development a person mostly concerned w external rewards and personal consequences of an action?
conventional
principled
preconcentional
disciplinary
9
Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a:
Theory z manager
theory Y manager.
Theory X manager
contingency theory manager.
10
businesses are increasingly _____, requiring managers to be ready to react/respond to even subtle environmental shifts.
traditional
static
dynamic
universal
11
Most early interpretations of the Hawthorne studies argued that the factor that best explained increased output was
free food
human relations
days off
more money
12
creativity,business smarts, passion, & hard work of traditional entrepreneur w/ a mission to change the world for better
Contemporary entrepreneurship
Social entrepreneurship
Modern-day entrepreneurship
Social entrepreneurship
13
Jamila is artist who makes all of her work of recycled goods bc she believes in sustainability. She can be described:
environmental protection.
consumerism.
children’s rights.
international human rights.
14
All of the following are characteristics of Weberian bureaucracy except:
management is the same as the ownership of the organization.
labor is divided with clear definitions of authority and responsibility
administrative acts and decisions are recorded in writing.
all personnel are selected and promoted based on technical qualifications.
15
Which of these forces comprises unwritten, common rules and perceptions about relationships?
economic forces
social forces
Legal forces
political forces
16
The bureaucratic organizations approach is a subfield within the _____.
classical perspective
learning organization
scientific management
management science view
17
Which of the following is a form of franchising?
Barter trade
Exporting
Countertrade
Licensing
18
An object, act, or event that conveys meaning to others is referred to as a:
hero
symbol
culture
slogan
19
Culture tends to differ between _____, but appears similar within _____.
organizations, groups
industries, geographical regions
organizations, industries
groups, industries
20
The relationship between social responsibility and financial performance has been shown to be _____.
non-existant
negative
a reflection of top leadership
positive
21
_____ is considered the "father of scientific management."
Frederick W. Taylor
Douglas McGregor
Henry Gantt
Frank B. Gilbreth
22
ethical decision approach that requires persons to be guided by standards of equity, fairness and impartiality is the:
discretionary responsibility.
justice approach.
moral-rights approach.
utilitarian approach.
23
five people working together can produce more than five people working individually. This is consistent with the concept
feedback
transformation
quality
synergy
24
Social entrepreneurs are committed to both good business and:
improving the natural environment.
swaying political opinion of consumers.
big profits.
positive social change.
25
Sexual harassment is unethical because it violates an important part of which approach to ethical behavior?
The defensive approach
The moral-rights approach
The justice approach
The individualism approach
26
When everyone is pursuing self-direction, the greater good is served bc ppl learn to accommodate in their owninterest is
individualism approach
utilitarian approach
social responsibility
justice approach
27
A key finding in the Hawthorne studies was which of these?
Stronger lighting increased productivity.
More money resulted in increased productivity.
Human relations increased productivity.
Productivity declined in all experiments.
28
Robbie decided to cont. operations at 1plant while shutting down another.The decision based ofwhat was best for the corp
illegal approach.
individualism approach.
utilitarian approach.
moral-justice approach.
29
The conventional stage of moral development is best described by which of the following statements?
All of these.
What am I going to get from making this decision?
Everybody else is doing it, so it must be okay.
I won't do that because the boss will be upset with me.
30
Tracy's Trikes believes that each employee should enjoy working on something. This exemplifies which of the categories?
hard workers
sustainers
Optimizers
idealists
31
Which of the following is a characteristic of a traditional management approach?
lead and empower teams
encourage collaboration and conversation
supervise team members tasks
constantly mobilize for change.
32
JeffersonandSquire is an advertising firm. They use boldcoloring with expensive in office décor.which corporate culture?
Underlying assumptions
Expressed values
Visible artifacts
Heroes
33
Selecting goals and ways to attain them refers to _____.
Controlling
Leading
Planning
Organizing
34
Which of the following are responsible for the entire organization?
Top managers
Organizing managers
Controlling managers
Middle managers
35
In _____, every situation is viewed as unique.
a universalist view
a case view
a scientific management view
a contingency view
36
is economic development that generates wealth & meets the needs of their generation while focusing on future generations
Sustainability
Future management
Market strategy
Activist strategy
37
Exchange rates are included in which of the following international environments?
The sociocultural environment
The legal-political sector
The barter system environment
The economic environment
38
_____ is(are) included in an organization's task environment.
Demographic characteristics
Accounting procedures
Suppliers
Technology
39
Which of the following is NOT a legal-political factor in the international environment?
Language
government takeovers
political risk
laws and regulations
40
An artificial entity created by the state and existing apart from its owners is known as:
an association
a partnership
a trade alliance
a cooperation
41
Which of these is the use of influence to motivate employees to achieve organizational goals?
planning
leading
controlling
organizing
42
Which of the following is defined as a culture in which communication is used to enhance personal relationships?
High-context culture
Low-context culture
Family-oriented culture
Power culture
43
to ethical decision-making is consistent with due process, free consent, privacy, freedom of conscience and free speech.
Moral-rights approach
Dual-economic approach
Individualism approach
Utilitarian approach
44
Small businesses represent _____ percent of all firms and employ about half of all private sector employees.
87
54
72
98
45
According to Douglas McGregor, the classical perspective on management is consistent with which of the following?
Theory Y managers
Theory A manager
Theory Z manager
Theory X manager
46
The individual performer is a _____; whereas, the manager has to be a(n) _____.
communicator; operator
"leader"; doer
specialist; generalist
generalist; specialist
47
Which offers the advantage that entrepreneurs has ability to develop& design the business in the entrepreneur's own way?
Start a new business
Buy an existing business
Participate in a business incubator
Buy a franchise
48
The people and organizations in the environment who acquire goods or services from the organization are:
employees
customers.
competitors
suppliers
49
Which of these is the disclosure by an employee of an illegal activity?
Snooping
Organizational communication
Whistle-blowing
Tattling
50
level of corporate culture that cannot be seen but can be discerned from how people explain and justify what they do is:
expressed values and beliefs.
slogans and ceremonies.
dress and office layout
invisible artifacts.
51
In international operations, the economic environment includes:
infrastructure.
tariffs, quotas, and taxes.
political risks.
shared knowledge, beliefs and values.
52
_____ environment consists of demographic factors, such as population density.
sociocultural
economic
legal-political
internal
53
Which of these refers to an unincorporated business owned by an individual for profit?
trade alliance
partnership
coorporation
Sole proprietorship
54
a(n) _____ focus on the involvement and participation of employees to rapidly meet changing needs from the environment.
internal culture
competitive culture
structural culture
external culture
55
has all elements existing outside the boundary of the organization that have the potential to affect the organization.
technological environment
task environment
General environment
Organizational environment
56
Which of the following is the process of starting a business venture, organizing the resources, and taking the risks?
Equity financing
venture capital
Small business administration
Entrepreneurship
57
Theory X and Theory Y was developed by _____.
Max Weber
Frank Gilbreth
Douglas McGregor
Henry Gantt
58
Which of these employee behaviors matches with the conventional level of personal moral development?
Task accomplishment
empowered employees
act in own interest
Work group collaboration
59
An entrepreneur:
assumes the financial and legal risks of ownership.
recognizes a viable idea for a business product or service & carries it out
assumes the risks of the business.
All of these
60
A figure who exemplifies the deeds, character, and attributes of a corporate culture is referred to as a:
hero
symbol
slogan
culture
61
_____ are most important at the top management level.
Conceptual Skills
Human skills
project skills
Technical skills
62
level of corporate culture that values are so deeply embedded that members are no longer consciously aware of them is:
slogans and ceremonies.
dress and office layout
underlying assumptions and deep beliefs.
expressed values and beliefs.
63
Which of the following is a function of management?
human resources
Planning
raw material
efficientcy
64
A risk of loss of assets/earning power/ managerial control due to politically based events/action by host government is
political risk.
terrorism.
political instability.
tariffs.
65
For a widget manufacturing company, worker-hours per widget is a measure of:
organizational efficiency.
organizational efficiency
organizational structure
organizational performance
66
are responsible for departments that perform a single functional task and have employees with similar training andskills
Top managers
Functional managers
Middle managers
First line managers
67
Using influence to motivate employees describes which of these functions?
controlling
planning
Leading
monitoring
68
By definition, an organization is considered _____ because it is made up of two or more people.
a social entity
efficient
dellibrately structured
goal-directed
69
Which of these is NOT a part of an organization's general environment?
competitors
legal-political
economic
technological
70
Which of the following is not a criticism of scientific management?
It tends to regard workers as uninformed and ignored their ideas/suggestion
It does not acknowledge variance among individuals.
It does not appreciate the careful study of tasks and jobs.
It does not appreciate the higher needs of workers.
71
A interaction requires more time because a relationship has to be developed, & trust and friendship must be established.
low-context
high-context
personal
sales
72
Political risk is defined as an organization's risk of __due to politically based events or actions by host governments.
managerial control
managerial control and earning power only
loss of assets
all of these
73
_____ forces refer to those aspects of a culture that guide and influence relationships among people.
economic
social
polictical
technological
74
are responsible for departments that perform a single task and have employees with similar training skills
functional managers
first-line managers
top managers
general managers
75
Sharon is manager at Softest Tissue Corp. One of her employees has been cheating the company out of money. Sharon is:
an obstructive manager.
an authoritarian leader.
a moral agent.
an ethical theorist.
76
unethical behavior toward _____ include a hostile work environment and violations of health and safety rules.
customers
suppliers
employees
finances
77
A new drug has not been approved by the FDA to sell in the U.S. This ex places the decision in which of the categories?
The obstructive category
The domain of free choice
The legal domain
The ethical domain
78
Which refers to engaging in the international division of labor to obtain the cheapest sources of labor & supplies?
Outsourcing
Franchising
Market entry strategy
Licensing
79
includes the shared knowledge/beliefs/values, & the modes of behavior & ways of thinking, among members of a society.
masculinity
Culture
uncertainty avoidance
power distance
80
managers do not have sufficient information ab. environmental factors to understand/predict environmental needs/changes.
education
Knowledge
risk
uncertanty
81
Andrew feels sure about his ability to win customers with his ppl skills. He is very comfortable w/his technical skills.
high energy level
self-confidence
Tolerance for ambiguity
need to achieve
82
Which reflects a cultural preference for cooperation, group decision making, and quality of life?
Individualism
Masculinity
Femininity
Power distance
83
Which of these is true about the business incubator?
It provides an established name and advertising.
shared office space, management support services, and management advice.
It develops an international business.
It gives up control since every business is run the same way.
84
group of companies/individuals that invests money in new/expanding business for ownership&potential profits is known as
franchising
a trade alliance.
a venture capital firm.
an equity financing firm.
85
Connie,an entrprenur. Does not see her home business significantly growing in the future.She can best be described as:
a sustainer
juggler
idealist
optimizer
86
refers to the ethical concept that decisions are those that best maintain the rights of those people affected by them
utilitarian approach
justice approach
moral-rights approach
individualism approach
87
Write Pens,Inc. wants to reduce transferring costs by producing closer to the consumer in a foreign country.
Licensing
franchising
Direct investing
Exporting
88
One of the important ideas in the text's definition of management is:
effectiveness is more important than efficiency.
management is unique to for-profit organizations.
the management functions of planning, organizing, leading, and controlling.
efficiency is more important than effectiveness.
89
A foreign subsidiary over which an organization has complete control is called a:
joint venture.
franchise.
licensing agreement.
wholly owned foreign affiliate.
90
Which of the following is not a function of management?
Performance
Organize
plan
Lead

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