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CMAA ‘24 Flashcards | StudBud
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CMAA ‘24
CMAA ‘24
100 terms
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Questions
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Answers
1
Which would be included in the end-of-day financial reconciliation?
Copayment
Payroll
Accounts payable
Weekly expenses
2
Match the diagnosis with the procedure: Strep throat
Antibiotics
Urinalysis
Stitches
Throat Culture
3
Changes the focus to value-based care, rather than volume-based care.
Value-Based
Capitation
Fee-For-Servive
Pay-For-Performance
4
Match the organ to the body system: Adrenal Glands
Respiratory
Endocrine
Gastrointestinal
5
Which action should be taken when finding a duplicate patient EMR?
Merge the two records
Keep both and put a 1 and 2 after the names
Delete the second one created
Delete the original
6
Types of consent: Implied
Patient cooperates with medical care/treatment without written consent
Thorough process that explains treatment, alternative treatment, benefits..
Patient is incapacitated or unable to grant consent
Written or verbal permission granted by patient
7
When the provider receives an incentive for providing an annual wellness visit. Which payment models is he participating
Value-based
Capitation
Fee-for-service
8
Bias
“Various religions are accepted”
“All right handed people eat vegetables”
“We cannot see tall patients here, only short patients”
“I only like people who eat grapes”
9
Which would negatively impact the overall optimal schedule for the day?
Interval times
Broken equipment
Staff arrives early
Patient arrives early
10
Which of the following supports the need for a backup process?
Provider credentials
Technology upgrades
Types of practices
Number of patients
11
Which should a CMAA do if a patient asks a question and they are not sure of the correct response?
Respond undecided
Inform the patient they will follow up when they have the answer
Ask the patient to Google the answer
Give the best guest
12
Which is a benefit of having lab reports from previous encounters in the patients EHR?
It allows the provider to see possible chronic conditions
Patients can modify the results
They can be replaced regularly
Family members can access them
13
Match the body system to the organ: Reproductive
Venules
Ureter
Vas deferens
14
Benefits of EHR vs paper?
Take up less physical space
Searchable
Accessible to a network of providers and organizations
15
Match the organ to the body system: Nails
Musculoskeletal
Integumentary
Nervous
16
Match the diagnosis with the procedure: Laceration
Antibiotics
Throat Culture
Stitches
Urinalysis
17
Which is an advantage of manual appointment books?
Ability to read different handwriting quickly
Storing books in filing cabinets to reference previous appts
Ease of erasing an appointment
Ability to access the appt book if there is a power outage
18
Payment module where the provider agrees to set reimbursement amount per month
Value-Based
Capitation
Pay-For-Performance
Fee-For-Servive
19
What is the role of a Pharmacist?
Writes medication orders
Transmits medication refills
Fills medication orders
Takes message for medication requests
20
Which of the following is included on an encounter form?
Past immunizations
Current medications
Procedural codes
Date of last visit
21
Which step in the revenue cycle involves obtaining and verifying prior authorizations for certain procedures?
Patient check-in
Health care encounter and documentation
Utilization management review
Payer adjudication
22
Match the type of code with the code set: HCPCS
Dilation of a right femoral artery
Blood work
Strep throat
Wheelchair
23
A payment module the reimburses for the services/procedures performed .
Value-Based
Fee-For-Servive
Pay-For-Performance
Capitation
24
Types of consent: Waived
Patient is incapacitated or unable to grant consent
Thorough process that explains treatment, alternative treatment, benefits..
Patient cooperates with medical care/treatment without written consent
Written or verbal permission granted by patient
25
Which insurance programs include income levels?
TRICARE
BlueCross Blue Shield
Medicaid
Medicare
26
Which communication considerations might need additional arrangements when scheduling a new patient?
Speaks a different language than provider
Completed all required documents
Willing to see any provider
Has hearing loss
27
Discrimination
“All right handed people eat vegetables”
“Various religions are accepted”
“We cannot see tall patients here, only short patients”
“I only like people who eat grapes”
28
Which of the following will patients find most useful when accessing the patient portal?
Past history questionnaire
Insurance copayments
Signed consents
Recent test results
29
Which of the following is a focus of delivery models in health care?
Auditing
Trend forecasting
Preventive care
Third-party billing
30
Which is considered a Telehealth communication tool?
Patient portal
Sign language
In-person visit
Writing equipment
31
Match the form with its purpose: Assignment of benefits
Agrees to remit payment for medical services
Explains how information will be used by a medical provider
A person’s wishes regarding medical treatment
Allows medical providers to bill and receive payment from third-party payer
32
Which is a benefit of using EHR vs EMR?
Coordination of care
Less costs
Limited accessibility
Keeps information with in the facility
33
Which of the following does medicare require as a part of telehealth consent form?
Approved by close family member
Signed by patient
Completed every two years
Verbal or written, completed annually
34
Which is an expectation for the CMAA to collect during patient phone screening information?
Consent for telehealth
Immunization and Vaccination history
Provider preference
Copayment
35
Which is best when communicating with a patient who has hearing loss?
Ask their preference for communicating
Speak with who accompanied the patient
Provide hand out in large print
Find an open area to talk
36
Types of consent: Informed
Thorough process that explains treatment, alternative treatment, benefits..
Patient is incapacitated or unable to grant consent
Patient cooperates with medical care/treatment without written consent
Written or verbal permission granted by patient
37
At which of the following times should the patient eligibility be verified?
Annually
Monthly
After each EOB is received
When scheduling and at each visit
38
Which can help prevent the possibility of creating a duplicate patient EMR?
Enter any nicknames to search
Create an electronic medical record for each visit
Verify the patient identity
Look up using a family member’s information
39
Match the diagnosis with the procedure: Urinary tract
Stitches
Urinalysis
Antibiotics
Throat Culture
40
PCMH healthcare team blends multidisciplinary skills and several professionals insights on each patient’s overall health
This is a PCMH
This is not a PCMH
41
Which would qualify a patient to be eligible for medicare?
A healthy 5-year-old patient
A 55-year-old patient
A 5-year-old with acute tonsillitis
A 55-year-old patient who has end-stage renal disease
42
Match the body system to the organ: Cardiovascular
Vas deferens
Venules
Ureter
43
Match the organ to the body system: Spinal Cord
Nervous
Musculoskeletal
Integumentary
44
Match the type of code with the code set: ICD-10-PCS
Strep throat
Blood work
Wheelchair
Dilation of a right femoral artery
45
What is the role of a CCMA?
Fills medication orders
Transmits medication refills
Writes medication orders
Takes message for medication requests
46
Match the diagnosis with the procedure: Inner ear infection
Stitches
Urinalysis
Throat Culture
Antibiotics
47
What does an Accountable Care Organization (ACO) do?
Provides support to patients who are terminally ill
Decrease costs and proactive preventative care
Reaches patients in rural areas and those without access to health services
Gives quality care to Medicare patients
48
Which of the following body systems is made up of the heart, artery, vein, and capillary?
Respiratory
Cardiovascular
Integumentary
Nervous
49
Match the organ to the body system: Bones
Nervous
Integumentary
Musculoskeletal
50
Types of consent: Expressed
Patient is incapacitated or unable to grant consent
Thorough process that explains treatment, alternative treatment, benefits..
Patient cooperates with medical care/treatment without written consent
Written or verbal permission granted by patient
51
What is the role of a CMAA?
Fills medication orders
Writes medication orders
Transmits medication refills
Takes message for medication requests
52
Match the form with its purpose: Notice of privacy practices
Agrees to remit payment for medical services
Allows medical providers to bill and receive payment from third-party payer
Explains how information will be used by a medical provider
A person’s wishes regarding medical treatment
53
Process for opening/closing?
Turn on answering service
Turn off answering service
Review messages received
Turn off equipment
54
The nervous system controls all other body systems and is divided into 2 sections . Which controls brain and spinal cord
Central nervous system
Endocrine system
Central peripheral nervous system
Peripheral nervous system
55
Which of the following is a necessary part of active listening?
Empathy
Preoccupation
Speaking your points
Multitasking
56
What does a PCMH do?
Provides support to patients who are terminally ill
Decrease costs and proactive preventative care
Reaches patients in rural areas and those without access to health services
Gives quality care to Medicare patients
57
Which is important for the patient to be aware of when scheduling an appt with out-of-network provider?
Patient wait times
Providers credentials
Office policies
Out-of-pocket expense
58
Which is a type of patient demographics?
Previous address
Patient income
Prior employer
Date of birth
59
During pre-appointment confirmation, the CMAA should give the patient which of instructions if under construction?
Travel and parking
No-show policy
Out of network provider
Late arrival policy
60
Which pre-appointment screening is the responsibility of the CMAA not the patient?
Health status changes
Vaccine updates
Insurance verification
Appointment confirmation
61
Which appointment requires referral from primary care provider?
Annual eye exam
Follow-up appt
Diagnostic services
Emergency department services
62
Stereotypes
“All right handed people eat vegetables”
“Various religions are accepted”
“We cannot see tall patients here, only short patients”
“I only like people who eat grapes”
63
Which can result from incorrect patient demographics being entered?
Incorrect services billed
Duplicate billing
Erroneous patient invoicing
Inaccurate reimbursement
64
Which is an example of Netiquette?
A pleasant telephone voice
Emails that are courteous and professional
Body language
Taking proper voicemail messages
65
Match the type of code with the code set: ICD-10-CM
Strep throat
Blood work
Wheelchair
Dilation of a right femoral artery
66
Match the organ to the body system: Trachea
Respiratory
Endocrine
Gastrointestinal
67
Which of the following is a responsibility of being a CMAA?
Managing medication
Treating
Diagnosing
Providing patient education
68
When rescheduling an appointment, which of the following documentation must be completed?
Copayment amount
Reference notation
Type of insurance
Leaving the appointment vacant
69
Diversity
“We cannot see tall patients here, only short patients”
“Various religions are accepted”
“All right handed people eat vegetables”
“I only like people who eat grapes”
70
Which of the following terms refers to the head, neck , and vertebral column?
Appendicular skeleton
Spinal column
Axial skeleton
Midline Cavity
71
Which is the largest organ of the body?
Stomach
Lungs
Heart
Skin
72
What does a Mobile Health Unit do?
Decrease costs and proactive preventative care
Gives quality care to Medicare patients
Reaches patients in rural areas and those without access to health services
Provides support to patients who are terminally ill
73
Match the organ to the body system: Esophagus
Endocrine
Gastrointestinal
Respiratory
74
Which of the following forms is included in the patient’s electronic health record?
Resume
Provider licensure
Advance directives
I-9 form
75
A patient presents to the office and pays the set amount for the office visit of $25. Which type of payment?
Coinsurance
Premium
Deductible
Copay
76
Which of the following describes a person who has Medicare and Medicaid coverage?
Medi-Cal
Medigap
Medicare Advantage
Medi-Medi
77
Which of the following would be purchased with petty cash?
Computer
Desk
Lunch for staff of 30
Poster board
78
Rewards the provider with incentive payments for meeting defined program performance standards.
Fee-For-Servive
Value-Based
Pay-For-Performance
Capitation
79
Which part of Medicare provides coverage for inpatient hospital services to the beneficiary?
Part D
Part C
Part B
Part A
80
Which of the following terms describes a component of the integumentary system?
Tendon
Sebaceous gland
Patella
Coccyx
81
Which action should be taken with a patient who is anxious and upset?
Be aggressive to make sure the information is gathered
Determine the medical condition and how they feel by their appearance
Do not address them while allowing them not to think
Give reassurance and the opportunity to speak
82
Match the diagnosis with the procedure: Fractured arm
Urinalysis
X-ray
Throat Culture
Stitches
83
Which of the following is included in an EOB or ERA?
Allowed amounts
Premium amounts
Diagnosis code
Preexisting conditions
84
What does a Home Health Care do?
Decrease costs and proactive preventative care
Provides support to patients who are terminally ill
Provides postpartum care to new parents at home
Reaches patients in rural areas and those without access to health services
85
Which of the following should a patient have available during the telehealth appointment?
Medical internet link with reference sources
Blood pressure log for past week
Past history summary
Family or friends that are tech savvy
86
Electronic medical record information is shared intraoffice and Electronic health record can be shared between providers
True
False
87
Technical support can be provided in which of the following methods?
Providing 800 contact phone number
Providing another patients contact information
Providing a website
Providing written directions
88
What does Hospice do?
Decrease costs and proactive preventative care
Provides support to patients who are terminally ill
Gives quality care to Medicare patients
Reaches patients in rural areas and those without access to health services
89
Which of the following would be included as a PCMH health care team member?
Third-party payer
Billing specialist
Coder
Pharmacist
90
Which body system is made up of organs and glands that produce, store, and release hormones?
Respiratory
Endocrine
Gastrointestinal
Nervous
91
Insurance plans may require the patient to pay a fixed amount at the time of service. Which is this payment?
Exclusion
Deductible
Coinsurance
Copayment
92
Which is a benefit of web-based software for health records?
Capability of adding more patients
Ease of growth
Increase revenues
Decreased need for communicating
93
What is the role of a Physician Assistant?
Takes message for medication requests
Fills medication orders
Writes medication orders
Transmits medication refills
94
Which of the following is considered patient demographics?
Prior employer
Insurance ID number
Previous address
Education
95
Match the form with its purpose: Release forms
A person’s wishes regarding medical treatment
Agrees to remit payment for medical services
Allows medical providers to bill and receive payment from third-party payer
Gives authorization to release patient medical info to a specified person
96
Match the form with its purpose: Financial responsibility
Allows medical providers to bill and receive payment from third-party payer
Explains how information will be used by a medical provider
Agrees to remit payment for medical services
A person’s wishes regarding medical treatment
97
Match the type of code with the code set: CPT
Blood work
Dilation of a right femoral artery
Wheelchair
Strep throat
98
Match the form with its purpose: Advance directives
Explains how information will be used by a medical provider
A person’s wishes regarding medical treatment
Agrees to remit payment for medical services
Allows medical providers to bill and receive payment from third-party payer
99
Which part of Medicare can assist patient with prescription medication costs?
Part B
Part A
Part C
Part D
100
Match the body system to the organ: Urinary
Ureter
Vas deferens
Venules