Midterm 2_IH_EM

Which of the following should NOT be a part of a powerful online or printed portfolio?

_____________ is based on inner strength and begins with trusting your ability to reach your goals.

When is it appropriate to argue with clients?

What is NOT something you should do in the last couple of hours before a big exam?

You will want to base your business location on ______.

Because of ______, the human body is able to resist and destroy pathogens and respond to infection.

How many residents of the state of NJ comprise the NJ State Board of Cosmetology & Hairstyling?

Having a thorough understanding of what it takes to be a healthy professional is

Your first job in this industry will also likely be your____________job.

________ are income in addition to your regular compensation and must be tracked and reported on your income tax return.

Prioritizing involves making a list of tasks that need to be done in which order?

Being well-groomed advertises a professional's ______________ in the industry.

Procrastination is most harmful in its negative impact on:

The responsibilities of a receptionist include all of the following except

When working in a salon, spa or barbershop, you are expected to do all of the following except:

Which of the following is the BEST term to explain diplomacy?

Marketing is the means for _________________.

Nonverbal communication is the communication expressed by body language, facial expression and:

What tool should you use to put your clients at ease about your technical abilities?

Exceptional communication, decision making, image building, customer service, and time management are examples of

Which of these nonverbal actions sends a negative message?

What career involves the integration of surgical procedures and esthetic treatments?

Being a team player involves all of the following except:

To "give yourself a raise" Which of the following will BEST assist you in doing so?

Which were one of the first cultures to use henna?

All bodily functions, including building tissues, are directly related to ______.

Why is a mission statement important?

In dealing with conflicts that may occur between our coworkers, it is important to:

The ancient Egyptians used cosmetics for:

Small silk patches were used to decorate the face and conceal blemishes in the ______________.

What is the very first thing you should do when meeting a new client?

Examples of business expenses include:

How many pages should your resume ideally have?

Getting the conversation started on retailing products may include all of the following except:

How a person dresses and takes care of their hair, skin and nails best reflects one's:

What is the best way to record your tips and additional income?

Which of the following is NOT true of the service record card?

Deductive reasoning is the process of reaching logical conclusions by employing ______.

Listening to the client and then repeating, in your own words, what you think the client is telling you is known as:

Why is it important never to stop learning about the beauty and wellness industry?

Which of the following is NOT something beauty professionals should do as they interact and communicate with coworkers

Which of the following is LEAST likely to be true if you are an employee of a salon, spa?

Skin care was practiced in early times:

"Give yourself a raise" by retailing more. What, exactly, does this mean?

Which of the following is NOT one of the three most important factors that play part in the health of the immune system

______ refers to the processes involved in taking in nutrients and assimilating and using them.

Which people commonly perform facials and facial massage?

The average time a potential employer will spend scanning a resume before deciding whether to grant an interview is ____

______________ involves taking pride in your work and committing yourself to consistently doing an excellent job.

Malpractice, property liability & fire refer to types of:

Which of the following vitamins does NOT have particularly significant effects on the skin?

In the beauty and wellness industry, the first step in selling is to sell _____________

What is meant to "regularly take his own temperature" when it comes to trying to communicate effectively on the job.

What should you look for when selecting a location for your business?

What were Romans most famous for?

What did the ancient Romans use for bathing and grooming rituals?

Within seven ___________, someone will establish eleven _________________ you.

The most important test-taking strategy is to know:

Failure to report income can result in:

The impression you project through outward appearance along with conduct in the workplace

Compliance inspectors for salons & beauty schools fall under which state department?

As a salon or spa owner with a small budget, which of the following is likely the best way to market your business?

If a client calls to book an appointment with a particular professional but that professional is not available?

What is an advantage of booth rentals?

Immunity against disease is a sign of good health and can be either natural or ______.

To maintain accurate records that are processed in a timely manner, consider retaining the services of a(n):

A business location should have all of the following EXCEPT:

Which question can legally be asked at a job interview?

Where did an early form of threading originate?

A(n) _______ is a document that outlines all the duties and responsibilities of a particular position in a salon, spa.

_______________________ percent of all communication is unconscious

_______________ is effectively the basis of all long-lasting relationships with clients and coworkers.

It is most important to consider one's __________ and ___________ when choosing what to wear to work.

What is NOT typically part of a receptionist's job in a salon?

Project a professional demeanor, wear a smile every day, be aware of her body language, speak clearly, correct English.

Effective communication involves practicing ________________, nonverbal and verbal skills.

In a _____________ structure, the employer pays you a percentage of the gross service sales you generate.

What is NOT a benefit to operating a business as a partnership?

Which is the best example of constructive criticism?

Which of the following is GOOD behavioral advice for an interview?

The best way to understand others is to begin with a firm understanding of:

Which of the following is the BEST vehicle for others to promote you and your business via viral marketing?

As a salon or spa owner which of the following will MOST likely be your biggest expense every month?

You should attend classes and seminars offered by manufacturers and distributors of products used in your salon.

If you were to have a lack of inner strength and confidence you will need to work on:

The daily maintenance of cleanliness and healthfulness through certain daily practices is known as:

A(n) __________ should specify clearly who owns what and who is responsible for which repairs and expenses.

If you were to open your own business with little capital what would be your best option?

What is NOT one of the strategies associated with deductive reasoning?