SITXMGT002 Business Relationships

Question 1

Confidentiality clause of a contract includes:

Accepted Answer

Clause specifies the information shared between the partie, Must not be shared with any other party.

Question 2

Features and inclusions in a contract.

Accepted Answer

Details of the parties the contract is subject to., Descriptions of the services that are delivered., Indemnity compensation due to any loss, Termination of contract

Question 3

Who are professional networks organisations in the travel and tourism industry.

Accepted Answer

Queensland Tourism Industry Council QTIC, Australian Hotels Association, Tourism Queensland

Question 4

Commercial benefits of being involved in a travel and tourism business network include:

Accepted Answer

Raising your profile, Making friends, Fresh ideas, Supporting networks

Question 5

Termination clause of a contract, example:

Accepted Answer

The service agreement can be terminated at any stage, Termination for breach., Terminated under the following circumstances.., Termination by the department on certain specified grounds

Question 6

Different negotiating techniques you can use.

Accepted Answer

Assertiveness, Clarification of requirements from each party, Overcoming objectives

Question 7

Stages in the negotiating process.

Accepted Answer

Brainstorm ideas, Define needs, Evaluate solutions, Select best time

Question 8

The difference between written and verbal contracts are:

Accepted Answer

Written contracts are in a letter to confirm the agreement., Verbal agreements rely on the good faith of all parties

Question 9

Intellectual property clause of a contract.

Accepted Answer

Privacy must be maintained both customer information / staff, clause explains which party owns organisation’s logos,

Question 10

What is aexclusion clause?

Accepted Answer

contractual provision disclaiming liability

Question 11

The following networks in the travel industry are:

Accepted Answer

All of the above

Question 12

Suppliers providing goods and services in the travel industry can include: eg: airport services

Accepted Answer

Security, Trades, Catering

Question 13

As a business proffesional, how do you maintain updated industry knowledge with suppliers?

Accepted Answer

Attend industry seminars and functions, Social media subscriptions, Running cooperative promotions

Question 14

Example of a dispute resolution clause in a contract?

Accepted Answer

helps to reduce the time and cost to resolve disputes, specifies how the parties to the contract resolve disputes., helps to preserve the business relationship

Question 15

Travel and tourism marketing and distribution networks include:

Accepted Answer

Proffesional Networks, Social media, Wholesalers eg:Sunlover Holidays, Advertising agency -Distribute advertising for agencies

Question 16

Various Networking Opportunites exist in the industry, these include:

Accepted Answer

QTIC Awards, Proffesional breakfast seminars, ATEC - Australian Tourism Export Council

Question 17

Stages of negotiation process... continued

Accepted Answer

Implement solutions, Choose solutions

Question 18

The legalities of terms and obligations of a contract.

Accepted Answer

The parties of the contract are only bound by the contract

Question 19

Various key roles of agreements and contract include:

Accepted Answer

presented in a document, legally binding arrangement between two or more, signed showing all parties agree and understand, outlines what is expected from each party in the terms.

Question 20

Principles of negotiation include:

Accepted Answer

Compromise when differences are settled Compromise, Competition leads to one party gaining an unfair advantage, Accommodation when one party backs down aAccommodation, Collaboration -both parties are satisfied with the outcome

SITXMGT002 Business Relationships

Questions 20

SITXMGT002 Business Relationships

Questions 20