Review of Human Resource Management and Motivation Theories

Question 1

What would a remuneration package NOT include?

Accepted Answer

Performance-based bonuses

Question 2

Which of the following is NOT a performance appraisal tool used in performance management?

Accepted Answer

Remuneration

Question 3

Induction is a HRM practice/process. Which phase of the employment cycle does it belong to?

Accepted Answer

Maintenance Phase

Question 4

Which of the following is NOT a HRM practice/process in the Establishing Phase?

Accepted Answer

Induction

Question 5

What did Locke say goals need to be, if they are to effectively drive employee motivation?

Accepted Answer

Clear, Specific, Challenging-not overwhelming, Collaborative

Question 6

What is 'employee motivation'?

Accepted Answer

Factors that drive an employee and encourage achievement

Question 7

Which of the following is NOT a HR practice/process in the 'Maintenance' phase?

Accepted Answer

Both A and C

Question 8

What is meant by an 'employer of choice'?

Accepted Answer

LSOs that provide most attractive conditions of employment

Question 9

Which motivation theorist argues that all needs are organised in to a hierarchy?

Accepted Answer

Maslow

Question 10

Job security is an employee expectation that refers to employees having:

Accepted Answer

A sense of stable and ongoing employment

Question 11

Which of the following best describes the employee expectation of 'work-life balance'

Accepted Answer

Achieving 'evenness' in demands between home and work

Question 12

McDonalds has decided to make ALL of its stores open 24/7. This will most likely affect:

Accepted Answer

Both A and B

Question 13

According to Herzberg's theory, pay and conditions is considered:

Accepted Answer

A hygiene factor which prevents dissatisfaction

Question 14

If employees lack motivation due to a lack of 'belongingness' or 'love', the HR manager should:

Accepted Answer

Assess the organisation's induction processes

Question 15

Applying OH&S and EEO legislation, among others, is an example of:

Accepted Answer

Ethical HRM

Question 16

A criticism of ______'s theory is that managers control factors that don't influence motivation

Accepted Answer

Herzberg's

Question 17

Maslow argues needs are organised in to a hierarchy. Which is the order he gives to each need?

Accepted Answer

Physiological; Safety; Belonging; Esteem; Self-Actualisation

Question 18

What is a key argument of Herzberg's two-factor theory?

Accepted Answer

Motivators drive :) and hygiene factors only prevent :'(

Question 19

If employees lack motivation due to a lack of 'Self-esteem', the HR manager should:

Accepted Answer

Assess the organisation's Training practices

Question 20

Which of Maslow's needs are considered to be 'intrinsic'?

Accepted Answer

Self-actuailisation and Self-esteem

Question 21

A similarity between Maslow's and Herzberg's theories is that:

Accepted Answer

Both argue intrinsic factors (achievement) drive motivation

Question 22

If an LSO is seeking to improve its 'number of sales', it should focus on:

Accepted Answer

All of the above

Question 23

Relocation is a termination management process which involves:

Accepted Answer

Keeping an employee in their current role at another office

Question 24

What is a common disadvantage of external recruitment?

Accepted Answer

It can be quite expensive in producing a quality job ad

Question 25

What are the three phases of the 'employment cycle', in correct order?

Accepted Answer

Establish-Maintain-Terminate

Question 26

Which of the following is the correct order for the selection process?

Accepted Answer

Screen; Short-list; Interview; Reference Check; Offer

Question 27

Which of the following describes the skills, qualifications and experiences needed for a job?

Accepted Answer

Job Specification

Question 28

Which theorist proposed a goal-setting theory arguing goals and feedback drive motivation?

Accepted Answer

Locke

Question 29

When a HR manager is managing termination, they must manage employees':

Accepted Answer

Entitlements and Transitions

Question 30

What is 'recruitment'?

Accepted Answer

The process of attracting a pool of applicants for a job

Question 31

If a LSO has an issue with number of customer complaints (service quality), it should focus on:

Accepted Answer

Both Training and Performance Management

Question 32

Ford and Holden are closing their Australian operations in 2016. This will likely affect:

Accepted Answer

The job security of its staff

Question 33

What is the purpose of 'Induction'?

Accepted Answer

To formally introduce employees and provide basic training

Question 34

"Teaching employees skills and abilities that are required for their current role" is:

Accepted Answer

Training

Question 35

'Intrinsic' motivators are factors personal to employees such as achievement and pride in work.

Accepted Answer

True

Review of Human Resource Management and Motivation Theories

Questions 35

Review of Human Resource Management and Motivation Theories

Questions 35