Milady Chapters 1-4

Cosmetologist may choose to specialize & work in a specific type of facility. Which facility would be least appropriate

What verbal communication with a client assists in determine the client’s needs & how do achieve the desired results?

Professional behavior, a positive attitude, team camaraderie, good, etc. are factors that assist in creating a _

What mineral, considered the chief source of mercury, was ground into a fine powder&used to make vermilion,a red pigment

What term refers to having a talent such as painting, acting, etc. as well as possessing unlimited inner ideas?

Beauty professionals are often held to higher image standards by clients because they view beauty professionals as _

During which austere & restrictive period in British history did Queen Victoria reign?

Archaeological studies reveal that hair cutting & styling were practiced in some form as early as the _

Stressful, repetitive motions have a cumulative effect on joints and _

What symptom if faulty organization results from scheduling too many tasks at 1 time & then putting them off?

Which action best illustrates the use of ergonomics principles in a salon?

A _is the person who is responsible for hiring & training staff,& will also be instrumental in helping you achieve goals

An important practical step that promotes effective communication is to_

Your older clients may not like gum chewing, slang or using the word yeah. Awareness of these _ will help you.

What wrapping technique was introduced when women cut their hair into the short-bobbed style after WWI

_ is the conscious act of planning your life with daily, monthly, & yearly goals, instead of just letting things happen

What was the period in history during which Western civilization made the transition from medieval to modern history?

_ is the process of fulfilling one’s full potential over the period of a lifetime.

If studying or other activities become overwhelming, focus on _

Why did women pinch their cheeks & bite their lips during the Victorian Age?

Salons often implement _ to create a salon culture, protect employees’ clothing while working with chemicals, etc.

What is the first step in the 10-step consultation method?

Which Polish immigrant Americanized his name in 1908 & moved to LA, where he began making & selling makeup?

_ unblocks the creative mind & allows for the exploration of new ideas and solutions

Holding the wrists in a(n) _ position while using implements can help prevent injuries.

When handling a scheduling mix-up with a client, it is recommended that you _.

no-fragrance policy protects clients who have chemical sensitivities or allergies&stipulates that team member can’t wear

Every new client should complete a client _, also called a client questionnaire, consultation card, or health history.

What are three active problem- solving words that should be utilized when building a positive vocabulary?

What types of injuries are most commonly reported by stylists in salons that do not practice ergonomics?

Which life skill is most important for a cosmetologist?

Cosmetology is defined as the _ of beautifying & improving the skin, nails, & hair.

During which step of the consultation should you ask the client what at home products they use?

Listening to the client & then repeating, in your own words, what you think the client is telling you is known as _

A brow-less forehead was thought to give a woman a look or greater _

The maintenance of healthy skin & the careful application of _ enhanced your best facial features & promotes your image.

When communicating with your salon manager, you should be open & honest, have correct information, & never _.

One essential part of any business plan is a _ which establishes the purpose & values of an institution

_, the child of former slaves, was a pioneer in the modern African American hair care & cosmetics industry.

Effective human relations & _ skills build lasting client relationships, accelerate professional growth, etc.

InAncient Rome,women use hair color to indicate their class in society. What color did poor women use to dye their hair?

_ means to order tasks on a to-do- list from most important to least important

Which element is considered the hallmark of professionalism?

Which term refers to the identification of long-term & short- term goals?

Who were the first people to cultivate beauty w/ extravagant fashions & were the first to use cosmetics as their habits?

The act of successfully sharing information between two people or group of people is know as _

Who invented the first curling iron in 1872?

Regardless of your salon’s dress code, your clothing should always be clean, fresh, functional, and _

What is one of the first steps you should take when a client is dissatisfied with a service?

A combination of understanding, empathy, compassion, responsiveness, & acceptance can best be described as _

Civilization known for using hairstyles as symbols of tribal traditions to convey messages of age, status, power& rank?

The most opportune time to discuss increasing bookings, raising pay, or further advancement is when _

Ancient people around the world used animal hide_

Which activity is most important to a successful career, hold the key to individual development &personal motivation etc

Sitting or standing improperly can put a great deal of stress on your _

When making recommendations to a client regarding hair style or color, which of the following criteria should be used?

The term cosmetology comes from the _ word kosmeticos, meaning skilled in the use of cosmetics.

Sitting or standing with your back straight, head & shoulders held high, neck balanced, & the chest opened up & out

What are some items that should be included in your hygiene pack?

What is a collection of photos and images of a stylist’s work that they can use during the consultation?

Who were the biggest trendsetters in beauty applications in the early twentieth century?

In cosmetology,_ is the cornerstone of success.

When should a client consultation be performed?

science of designing& planning of the workplace, as well as its equipment & tools, for maximum comfort, etc. is known as

What term best describes your posture, as well as the way you walk & move?

_ also know as tact, is the ability to deliver truthful, even sometimes critical or difficult, messages in a kind way.

What are the 3 habits mentioned that can keep you from maintaining peak performance?

If there is a dispute among teams members it is important to remain _

_ is based on inner strength & begins with trusting your ability to achieve set goals.

Maintaining an appropriate client relationship means that you don’t attempt to fulfill the role of _ with any client.

Which action is the best example of a long term goal?

What is a success strategy that can turn your image of a dream job into a successful salon?

The salon industry depends heavily on if relationships with product distributors, which are referred to as _

Professionals who practice active listening and have both non-verbal & verbal skills, are effective at_

Honesty is always the best policy, but practicing _ will ensure that you think before you speak.

What year was the preheat- perm method introduced?

_ is the unhealthy compulsion to do things perfectly due to the fear of taking risks & making mistakes.

Which queen erected a personal cosmetics factory next to the Dead Sea?

Your license will unlock countless doors for employment. However, your career must be_

Being well groomed advertises the beauty professional’s _ the beauty industry

Studying the history of cosmetology can _

In which step of the consultation would you counsel clients on salon maintenance, lifestyle limitations, & home maint.?

What are the royal colors of the Chou Dynasty?

Bending forward &/or twisting your body to get closer to your client,etc. are examples of _ that will cause injuries

_ involves the process of caring for part of the body and maintaining an overall polished look

The process of steam distillation was refined by Avicenna, a _, around AD 1000.

What term refers to the daily maintenance of cleanliness through the practice of good healthful habits?

Which relationship had a vested interest in the success of the stylist?

What product was first marketed by Charles Revson in 1932 in early motion pictures?

Who coined the name “day spa” in the late 1980s?

Providing skilled & competent services; being honest, courteous, & sincere, etc are 5 actions of _ behavior.

How can a licensed cosmetologist keep abreast of new trends, techniques, products, and information?

Despite what emotion a person feels, _ & _ skills will help people move to the next level in their career.

Ancient Egyptians were the 1st civilization to infuse essential oils from_for use as perfumes&for purification purposes.

Which New York chemist introduced the first permanent hair color in 1932 & founded a company called Clairol in 1935?

Which group ushered in a new ear of highlighting in the 1970s by introducing the art of hair weaving using aluminum foil

A client who prefers simple & sophisticated clothing, etc. & no bright patterns may be described as having a _ style.

_ is the key to avoiding problems with posture and movements.

What is the modern- day term for this waving lotion?

Which action would be more helpful on countering the negative effects of repetitive motions?