You buy a ‘genuine' Turkish rug believing it is made in Turkey, when it has been made in China.

You are entitled to a refund as it is a false claim

You buy a pair of runners and after about 4 weeks the sole starts to come off. You are:

entitled to a refund, replacement or fix...your choice

You buy a pair of headphone and later find the left speaker doesn't work properly. You are:

entitled to a refund if you desire

You buy an eye liner on sale because the box is damaged & it breaks upon first use, you are:

entitled to a refund or replacement

You buy a faulty item and only have a photo of your receipt. You are entitled to:

a refund because a photo of the original receipt is proof

You order and buy a leather wallet from Myer Online and when it arrives it is vinyl. You are:

entitled to a refund because the item was not as advertised

You allow a trainee to give you a spray tan come out bright orange. You are:

A full refund or a free tan at a later date

You buy a flat screen TV and the 'on/off' button is faulty. The store:

can choose to fix it- if this can be done quickly.

If you break an item while shopping in a store, you

can be asked by the store to pay for the item but can refuse

You buy watch and later notice its face is cracked but have thrown away the packaging. You are:

entitled to a refund, fix or replacement- your choice

You buy some milk & later realise it was sold after the "use-buy" date. You are entitled to:

Nothing- you should have checked the 'use-by-date'.

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Consumer rights (Year 7-8)

16 termsStudBud Administration914 plays

#consumer rights #financial literacy #Year 7-8 #smart shopping #cggs #MsWil

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Questions 16

Answers

1
You buy a ‘genuine' Turkish rug believing it is made in Turkey, when it has been made in China.
You are entitled to a refund as it is a false claim
The business can choose to offer you a replacement or refund
You are not entitled to anything... but best call the police
You are not entitled to anything..next time do some research
2
You buy some jeans in the Black Friday sales but later notice the zip doesn't work. You are:
Only entitled to a replacement or store credit
Nothing because you bought them at the sale
Only entitled to store offering to fix the zip
Entitled to a refund
3
You buy a second hand amplifier from the 'Cash converters' that does not work. You are:
not entitled to anything as you bought it second hand
only entitled to write a negative review on the internet
entitled to a refund
only entitled to a store credit as it was second hand
4
You buy a pair of runners and after about 4 weeks the sole starts to come off. You are:
entitled to a replacement only
entitled to a fix only because you have worn them
entitled to nothing as you have worn them for a few weeks
entitled to a refund, replacement or fix...your choice
5
You buy a pair of headphone and later find the left speaker doesn't work properly. You are:
only entitled to the store sending it to be fixed
entitled to only a replacement
entitled to nothing
entitled to a refund if you desire
6
You buy an eye liner on sale because the box is damaged & it breaks upon first use, you are:
entitled to a store credit note or replacement only
entitled to a replacement only because the item was on sale
entitled to a refund or replacement
not entitled to a refund because you purchased it on sale
7
You buy a DVD at Kmart for $24 and later that day see it at Target for $19. You are entitled to
a full refund from Kmart.
Nothing- next time shop around
receive a store card or voucher from Kmart for $24
to exchange the DVD for a different one
8
You buy a faulty item and only have a photo of your receipt. You are entitled to:
a replacement only as you don't have the original receipt
nothing because you don't have the original receipt
nothing but the store might be 'nice' and replace it.
a refund because a photo of the original receipt is proof
9
You order and buy a leather wallet from Myer Online and when it arrives it is vinyl. You are:
entitled to nothing because you purchased the wallet online
entitled to be cross about it but not much else
entitled to a refund because the item was not as advertised
entitled to a replacement only
10
You allow a trainee to give you a spray tan come out bright orange. You are:
only receiving another free tan at a later date
A full refund or a free tan at a later date
Free tans for one year
entitled to nothing because the tan was done by a trainee
11
You buy a flat screen TV and the 'on/off' button is faulty. The store:
only has to offer you a store credit voucher
can choose to fix it- if this can be done quickly.
must offer you a refund or replacement
doesn't have to do anything as you can just use the remote
12
You buy a top, without trying it on, and when you get home it is too large. You are entitled to
A store credit
A refund
An exchange, because it is fine to try clothes on at home.
Nothing, next time try it on!
13
A mum buys a baby's jacket & sees on the news that the 'toggles' are a chocking hazard. She is:
entitled to a refund.
only entitled to a replacement jacket
are only entitled to a replacement
nothing as she bought the it before the problem was on TV.
14
If you break an item while shopping in a store, you
can be asked by the store to pay for the item but can refuse
should run away as quickly as possible!
mustpay for the item if requested to do so by the store
must pay for the item you will be charged by the police
15
You buy watch and later notice its face is cracked but have thrown away the packaging. You are:
entitled to only a replacement
entitled to nothing because you threw away the packaging
entitled to a refund, fix or replacement- your choice
only the store offering to fix it or a replacement
16
You buy some milk & later realise it was sold after the "use-buy" date. You are entitled to:
Nothing- you should have checked the 'use-by-date'.
An exchange or refund- you choose!
A refund only.
An exchange only.

Consumer rights (Year 7-8) Flashcards | StudBud