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Review class
Review class
22 terms
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StudBud Administration
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18 plays
Year-end review of marketing concepts
Flashcards
22 cards
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Practice quiz
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Host live
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Questions
22
Answers
1
Recently, a dance company, realizing its audience was on Tik Tok began advertising. What campaign decision was made?
Media
Money
Measurement
Message
2
Many brands have started podcasts centered around their product. What form digital marketing is represented by podcasts?
Affiliate marketing
Search-engine optimization
Content marketing
Influencer marketing
3
What sales technique is employed when a salesperson attempts to build a relationship based on mutual interest?
Authority
Social norm
Liking
Reciprocity
4
What is NOT an example of channel behaviour?
Retailing
Vertical conflict
Horizontal conflict
Disintermediation
5
The first time Terry heard of a brand was through a friend. What is this interaction with the brand called?
Touchpoint
CRM
Word of mouth
Engagement marketing
6
Connected TV (CTV), such as Roku, is a fast growing product segment. How might this fit in a firm's macroenvironment?
Cultural
Technological
Demographic
Political-legal
7
Franchise models, in which franchisees must comply with head office directives, is what vertical marketing system?
Corporate
Contractual
Coordinated
Administered
8
Car manufacturers have mutiple models available, each at a different basic price point. What is this pricing option?
Optional product pricing
Product bundling
Product line pricing
Captive pricing
9
A marketing campaign uses humour to capture attention. How would humour be used to classify the message?
Execution
Consistency
Clarity
Tone
10
The GAP, American Eagle Outfitters, and Abercrombie & Fitch compete on what retail dimension?
Level of service
Layout
Price
Product line
11
The portability of a phone allows users to reduce stress by taking it anywhere. What else may result from portability?
Lower cost messaging
Location targeting
Haptic feedback
Customer loyalty
12
What below is NOT a form of qualitatitive research?
Field experiments
Observational
Surveys
Depth interviews
13
Why might both operations and marketing utilize a CRM?
Focus on the most profitable customers
Managing relationships with suppliers
Segmentation
Data mining
14
Over time, a luxury watch becomes available at a department store. What tactic is being used to extend the PLC?
Change the personality
Change the product
Change the marketing mix
Change the market
15
Simply, is a brand owned by a large grocery chain. What is this type of brand?
Co-brand
Private label
Manufacturer's brand
Generic brand
16
Selling products at below cost to lock out competitors is considered illegal and unethical. What is this called?
Amazon strategy
High-pressure selling
Dumping
Deceptive pricing
17
On social media brands may target users based upon the groups and people they follow. What is the segmentation strategy?
Behavioural
Geographic
Psychographic
Demographic
18
What is the term to describe a consumer's senstivity to a change in price?
Psychology of pricing
Price elasticity
Reference pricing
Responsiveness
19
What type of data issue may occur if utilizing an online survey to inform your market research?
Non-response bias
Demand effects
Overconfidence
Confirmation bias
20
How do shareholders, who vote on corporate governance, fit into the microenvironment of a firm?
Competitor
Customer
Public
Intermediary
21
An app is installed on a smartphone after purchase of the device. What level of product is the app to the smartphone?
Augmented
Core
Attribute
Actual
22
Why might a video about a cat rescued by firefighters even though a building was secure go viral?
Practical value
Triggers
Story
Social currency