What is the most effective method to develop a long-term retail relationship with the client?

Recommending one or two products at first, based on client's primary concer

For oily skin types, the best treatment program should involve ____.

Galvanic current, steam and extractions

What demonstrates the correct order of steps when performing a facial?

Mask, toner, then eye and lip treatments

During a facial, the hand towel that was placed on the headrest during the pre-service should ___.

Wrapped around the client's head at hairline & held in place with headband

How should a client’s jewelry be handled when preparing for a facial treatment?

Client's should remove all jewelry and place it in a plastic bag

When performing an acne treatment procedure, when does analyzing the skin occur?

Immediately after the deep cleansing

When preparing a client's skin for a facial, ___.

Some makeup can be left on if it is an express facial

When performing a facial, what step usually comes immediately after extractions?

Applying mask, Applying toner, Massage

When removing eye makeup before s facial, the correct technique is to ___.

Begin with left eye, gently wiping from the nose outward

What is the necessary final step in a facial?

Application of moisturizer and sunscreen

The majority of extractions are performed using ____.

Gauze wrapped around gloved fingers

What is NOT typically part of a client consultation for a facial?

The clients personal relationships

When consulting a client, in depth analysis such as pore size, pigmentation, and broken capillaries should occur ____.

While asking the client questions and listening for the client's responses

The definition of facial is _____.

A professional service designed to improve the appearance of facial skin

Unlike a full facial and express facial might ___.

Focus on the eye contour area alone

Transepidermal water loss (TEWL) can ve prevented through ___.

Maintaining the natural acid mantle of the skin

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Milady Esthetics Fundamentals Ch 8 Facial Treatments

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1
What is the most effective method to develop a long-term retail relationship with the client?
Partnering with another Esthetician who would handle all aspects of sales
Encouraging the client to purchase all products used during a facial.
Recommending one or two products at first, based on client's primary concer
Letting the client introduce the subject of what products to purchase
2
What two skin types have similar treatment goals?
Dry skin and aging skin
Oily skin and hyperpigmentation
Dry skin and hyperpigmentation
Hyperpigmentation and aging skin
3
For oily skin types, the best treatment program should involve ____.
Brightening agents
Rich masks and creamy cleaners
Galvanic current, steam and extractions
Massage with serums
4
What demonstrates the correct order of steps when performing a facial?
Mask, toner, then eye and lip treatments
Eye and lip treatments, mask, then toner
Mask, eye and lip treatment and then toner
Toner, eye and lip treatment then mask
5
During a facial, the hand towel that was placed on the headrest during the pre-service should ___.
Wrapped around the client's head at hairline & held in place with headband
Be wrapped tightly around rhe head
Be draped over the client's decollete
Ramain infolded
6
How should a client’s jewelry be handled when preparing for a facial treatment?
Esthetician assist the client with the removal of jewelry & place in bag
Jewelry may be left on
Client's should remove all jewelry and place it in a plastic bag
The clients should place all jewelry on the treatment table
7
How much time should be blocked out to discuss home care after a client's first facial?
A 15 minutes
5 minutes
30 minutes
10 minutes
8
When pursuing advanced education opportunities as an esthetician, what qualifications is the most prestigious?
A state license
A CIDESCO diploma
A doctorate in esthetics
A teaching certificate
9
When performing an acne treatment procedure, when does analyzing the skin occur?
Before the deep cleaning
Immediately after the deep cleansing
At the very beginning of the treatment
After desincrustation
10
When preparing a client's skin for a facial, ___.
Some makeup can be left on if it is an express facial
Eye makeup is never removed
All makeup is always removed in all cases
Makeup can be left on the lips
11
When consulting with a client during an acne treatment, good dietary advice should encourage the consumption of ____.
Dairy
Probiotics
Mushrooms
Dietary yeast
12
What type of skin program will likely involve drinking green tea?
Oily skin
Mature skin
Sensitive skin
Hyperpigmentation
13
During an acne treatment, extractions should never be performed without first ____.
Performing a galvanic (or High-Frequency) treatment
Performing desincrustation
Applying toner
Applying a clay-based mask
14
What is NOT a benefit of a facial treatment?
Diagnosis of cystic acne
Slowing of premature aging
Exfoliation
Increased circulation
15
For more mature skin types, it is best to use ___ -based cleanser.
Liquid
Mousse
Gel
Cream
16
How long should steam be used for?
At least 10 minutes
No longer than 10 minutes
At least 5 minutes
Exactly for 10 minutes
17
What part of a client’s skin is NOT typically exposed during a facial?
Face
Neck
Shoulders
Legs
18
Where should the application of a sheet maks begins?
The nose
The neck
The chin
The forehead
19
When performing a facial, what step usually comes immediately after extractions?
Steaming
Applying mask
Applying toner
Massage
20
Where and how should the cleanser first be applied to a client’s skin during a facial?
To the neck, with palms up
The the cheekbones, with palms down
To the cheekbones, with with palms up
To the neck, with palms down
21
In the skin care industry, regular facial treatments are considered ______.
Ineffective
Luxuries
A potential source of stress for clients
Necessary
22
What part of a facial treatment is NOT optional?
Signing of a consent form
Galvanic Treatment
Exfoliation
Using warm towels
23
In general, men's skin tends to be ____.
Smaller-pored and less oily
Free of blackheads
Oily with surface dryness
Dehydrated and dry
24
When removing eye makeup before s facial, the correct technique is to ___.
Begin with right eye, using upward strokes from eyelid to the eyebrow
Begin with left eye, gently wiping from the nose outward
Begin with left eye, using upward strokes from eyelid to eyebrow
Begin with right eye, gently wiping from the nose outward
25
What step takes up the most time in a express facial?
Skin analysis
Massage
Cleansing
Exfoliation
26
Which type of acid is more soluble in oil than water, and seeks out sebum to cleanse the skin?
Malic acid
Salicylic acid
Lactic acid
Citric acid
27
One of the most common complaints men have about their skin is ____.
Rosacea
Wrinkles
Dehydrated skin
Razor burn
28
What is the necessary final step in a facial?
Application of moisturizer and sunscreen
Mask
Toner
Massage
29
What kind of cleanser should be used for a client with combination skin?
Gel
Liquid
Mousse
Cream
30
At what point in a human life does sebum production begin to slow?
Fifties
Twenties
Thirties
Forties
31
What type of exfoliation might involve the use of honey?
Chemical exfoliation
Desincrustation
Granular exfoliation
Mechanical exfoliation
32
The majority of extractions are performed using ____.
Cotton swabs
Gauze wrapped around gloved fingers
Lancets
Comedone extractor
33
What is NOT typically part of a client consultation for a facial?
The effect of aging on thr client's skin
The client's lifestyle choices
The clients personal relationships
The client's diet
34
What type of exfoliation is used to treat skin discoloration?
Mechanical Exfoliants
Chemical Exfoliants
Granular Exfoliants
Manual Exfoliants
35
When consulting a client, in depth analysis such as pore size, pigmentation, and broken capillaries should occur ____.
Immediately after the client is draped
While asking the client questions and listening for the client's responses
After completing a clients chart
After choosing the products
36
The definition of facial is _____.
An advanced esthetic service reserved for qualified clients
The application of creams and other products to a client’s face
The removal of unwanted hair from client's face
A professional service designed to improve the appearance of facial skin
37
How long should a mask be left on for during s facial?
5-7 minutes
3-5 minutes
7-10 minutes
2-3 minutes
38
What type of skill is evident in an esthetician who is incorporating flow in a facial massage?
Customer service
Technical skills
Ongoing education
Retail techniques
39
When performing extractions, begin with ___.
Cheeks
Nose
Forehead
Chin
40
When using the comedone extractor, it is important to ____.
Work quickly
Use as much pressure as possible
Make sure the lesion is outside of the loop of the extractor
Press gently when extracting
41
What single factor causes the most changes in the skin commensurate with aging?
Stress
Pollution
Sunlight
Diet
42
Age spots may begin to appear as early as one's ___.
Fifties
Sixties
Thirties
Forties
43
What method of extraction is performed by estheticians in some states, but is not allowed in others?
Manual comedone removal
Cyst and nodule removal
Lancet removal
Comedone extractors
44
Unlike a full facial and express facial might ___.
Not spend as much time cleansing
Focus on the eye contour area alone
Focus on extractions more
Not use a mask
45
Transepidermal water loss (TEWL) can ve prevented through ___.
Reducing the amount if sebum in the skin
Encouraging osmosis from the lower layers of skin to upper layers
Removing lipids from the surface of the skin
Maintaining the natural acid mantle of the skin
46
What method of extractions is especially useful around the nose area?
Gauze wrapped around gloved fingers
Conrdone extractor
Cotton swabs
Lancets
47
What is usually the result of under active sebaceous glands?
Hyperpigmentation
Mature skin
Dry skin
Oily skin
48
Firming products are a part of the treatment program for ____.
Oily skin
Aging skin
Hyperpigmentation
Sensitive skin
49
When applying cotton compress, it is important to ___.
Tear holes for the ears
Wrap the forehead first
Tear holes for the eyes
Tear holes for the nostrils
50
How close should the steamer be to the client?
About 18 inches away
6-8 inches away
10-12 inches away
4-6 inches away
51
Clients preferring simple routines and multipurpose products can start with these two products: ___.
Cleanser and mask
Cleanser and toner
Hydrating lotion and sunscreen
Cleanser and hydrating lotion
52
What is an ideal treatment for sensitive skin?
Steam extractions
Applications using fatty acids and low percentage of AHA
Galvanic current
Creamy cleansers
53
____ finish the cleansing process by removing any residue from the cleanser left on the skin.
Witch hazel
Toners
Hydrating mask
Serum
54
How should a cleanser be applied during a facial?
A teaspoon of cleanser shoud be applied to client's skin with a spatula
Teaspoon of cleanser applied directly to face with gloved hands
Two teaspoons of cleanser should be applied to client's skin with spatula
Teaspoon of cleanser, applied directly to face with clean, ungloved hands
55
What is the most important step in treating acne?
The cleansing and removal of blemishes
Lancing cysts and nodules
Applying products that are oil-free
Exfoliating the skin
56
How many times should each area be rinsed when removing products during a facial?
At least 3-6 times
2-3 times maximum
1-2 times maximum
Exactly 3 times
57
When preparing for a facial treatment, an esthetician's primary objective is ____.
To establish a close personal relationship with a client
Be as effective as possible to see the most number of clients in a day
Determine client’s skin concern in order to determine individual treatment
To educate the client about every aspect of the treatment
58
To support the client's lower back when draping a client, a bolster may be placed ____.
Under the neck
Under the lower back
Under the knees
Under the feet
59
When using lancets for extractions, always ___.
Pierce the skin vertically
Reuse the same lancet
Hold the lancet at an angle to the skin that is 35 degrees or less
Hold the lancet at an angle perpendicular to the skin
60
What might present a problem with a client having a chemical peel with a low pH?
A client with acne
A client with oily skin
The client's use Retin-A
A client with dry skin
61
During a facial, manually removing comedones from from follicles is a technique known as ___.
A chemical peel
Extractions
Cleaning
Microdermabrasion
62
When removing a mummy mask, start with ___.
The neck
The zygomatic bones
The chin
The forehead
63
Chemical exfoliation may be most effective with ____.
Sensitive skin
Dehydrated skin
Mature skin
Hyperpigmentation
64
What is the last area on the face to be treated with extractions
Nose
Cheeks
Chin
Forehead and upper cheekbones
65
About how long do most basic facials take?
30 minutes
90 minutes
15 minutes
60 minutes
66
When removing the majority of lipstick before a facial, the correct technique begins with ____.
Using a dry tissue
Wiping with a cleanser from one corner of the mouth to the other corner
Wiping with a cleanser from one corner to the center of the mouth
Wiping with a cleanser from center to one corner of the mouth
67
How should comedones be manually extracted?
With the very tip of the finger
With thr nails
With the side of the fingertip
With the thumbs
68
When treating clients who are aging, it is important they understand ___.
There will likely be little improvement in the skin
Their skin will likely be fully restored
Treatments can make the skin look and feel better
In some cases, aging can be reversed
69
What client might be a candidate who would benefit from the use of a high frequency treatment for acne?
A clienr with braces
A client with perimenopause
A client who is pregnant
A client with high blood pressure
70
The first time an esthetician meets a client who has an appointment for a facial, it is important to _____.
Feign interest in a client's personal life
Smile
Be expedient
Hug the client
71
Which of the following steps comes last in an acne treatment?
Applying a clay-based mask
Performing desincrustation
Performing a galvanic (High-Frequency) treatment
Applying a toner
72
A facial has the benefit of relaxing all of the following EXCEPT ___.
Nerves
Muscles
Circulation
Senses
73
For estheticians, facial treatments are considered ____.
Out-of-date
Less important than waxing
Am advanced service reserved fpr specialists
Foundation of the field
74
When working with a client on pre-treatment services, estheticians should ____.
Make the experience as individual as possible
Diagnose any medical conditions that will contraindicate treatment
Explain to the client that same treatment protocol is used for every client
Plan to use the same products on each client
75
What time should clients be asked to arrive on the day of their facial appointment?
30 min before the appointment time
5 min before the appointment time
Exactly at the appointment time
15 min before their appointment time
76
Take precautions using the following products and techniques on freshly shaved facial skin EXCEPT for the use of:
Brush machine
Steam
Alpha hydroxy acids
Microdermabrasion
77
What is likely the most important factor in a successful skin care program?
Product selection
Home Care
A client's age
Use of technology
78
A basic rule to follow when interacting with a client is ____.
Speak loudly and clearly at all times
Begin explaining to client as clearly as possible what the treatment will b
Listen carefully before responding
Don't ask too many questions
79
At what point after treatment should the next appointment be scheduled?
Before retail product are recommended
By phone the following business day
Before the client leaves the treatment area
After client has paid for the service
80
When performing a facial for a client with facial hair, ____.
Cotton and gauze is preferable
The client should be shave before exfoliation
Sponges and towels are preferable
Always ise massage movements going upward, not downward
81
When working with clients who have acne, estheticians should _____.
Focus on quick results
Avoid extractions
Encourage the process of acne excoriée
Focus on deep cleansing
82
How long are towels left on the skin during a facial?
2 minutes
6 minutes
8 minutes
4 minutes
83
What clothing should be removed prior to a facial?
Dark color clothing
Light color clothing
All clothing, if the client is comfortable
All clothing above the waist
84
What are the most important parts of the express facial?
Cleansing and masking
Massage and masking
Steaming and cleansing
Steaming and extractions
85
During the express facials, which procedure is skipped?
Cleansing
Post consultation
Exfoliation
Extractions
86
What is desincrustation used for?
To treat rosacea
To treat dey skin
To treat wrinkles
To treat blackheads
87
When removing products during a facial, do not exert pressure on ___.
The temples
The forehead
The Adam's apple
The chin
88
What step in a facial involves restoring the pH balance to skin?
Applying toner
Microdermabrasion
Exfoliation
Applying cleanser

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