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CCEA GCSE Bus revo Flashcards | StudBud
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CCEA GCSE Bus revo
CCEA GCSE Bus revo
30 terms
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StudBud Administration
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22 plays
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Flashcards
30 cards
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Practice quiz
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Questions
30
Answers
1
Disadvantages of a franchise
Lots of independence
Lack of independence
none of the above
Risk faliure
2
Which of these is NOT an impact of technology on manufacturing
More staff needed for the assembly line
New job roles or retraining needed
Staff redundancies
Capital Costs rise
3
What is e-business?
The use of the internet for buying,selling and ordering of goods & services
The use of mobile devices to manage business operations
The use of the intranet to promote products and services
The use of technology to automate business processes
4
What's an example of good customer service?
smiling, listening customer's order, being respectful
giving the wrong order
judging customer
smiling and laughing, not listening to customer
5
Which is an example of job production?
Tinned soup producer
Bakery making slightly different flavoured croissants
Car assembly line
Wedding dress designer
6
Extension strategies are...
making a contribution to an event in return for publicity
methods used to prolong the life of a product
the level of sales of products at different stages over time
the name of a product which consumers see as being different
7
Health and Safety is the responsibility of
The employer and employee
The employer
The employee
The health and safety officer
8
Disadvantage of a Private Limited Company?
lots of paperwork
can't raise as much capital
customers have less confidence
equal shares in the business
9
A Mission statement...
Short term goal of a business to help achieve an overall aim
Important and lasting beliefs or ideals shared by a business
defines the company's business and reason for existence
A set of targets for a the business to achieve
10
What advantages does the franchisee have?
No training is provided by the franchisor
Less independence from the franchisor
Less chances of business failure
A license fee must be paid to the franchisor
11
Which of the following is
not
a business growth objective?
To double the size of the factory
To increase market share by 2%
To add three additional services
To reduce variable costs by 5%
12
A benefit of competition for consumers is
wider selection, better quality, lower prices
wider selection with minimum service
better quality products at higher prices
improved service but narrow selection of products
13
An advantage of social media advertising is:
Reach is essentially 100% of all customers
It is always free
Because you can have fun while you work
You receive real-time information about who is seeing your ads and how they
14
The most likley example of
ethical
business behaviour is:
Paying National Minimum Wage
Expanding overseas
Reducing carbon emissions
Operating Fair Trade
15
Which is
least likely
to be an example of a stakeholder group in a local business?
Owners
Banks
Foreign government
Managers
16
Public relations is...
activities aimed at carrying a message to business operation managers
activities aimed at creating and maintaining relations -customer & business
Being related to someone who sells a product
people who influence you to buy something
17
Which is NOT an internal source of finance?
Overdraft
Sale of assets
Retained profit
Owner's savings
18
What is limited liability?
Shareholder can lose personal assets such as a car or house
A shareholder can't lose other items such as a house
Nothing can be lost
Shareholder only lose value of their shares in the business
19
As part of the partnership agreement...
the agreement must be reorganized if one partner quits
each partner must purchase stocks
partners have the same values
partners don't really care about making money
20
An advantage of international trade is:
Job loss
Higher production costs
Market expansion
Research and development conducted in other countries
21
Which is NOT a characteristic of an entrepreneur?
Risk taker
Procrastinator
Independent
Self-motivated
22
An advantage of Just in Time is...
Less deliveries going to customers
More products in warehouse
Less space needed for storage
More stock held
23
In which stage of the product life cycle are sales
most likley
to be lowest?
Growth
Saturation
Introduction/launch
Maturity
24
Which of the following is NOT a benefit for
businesses
to conduct trade internationally?
Lower Labour Costs
Access to Markets = More consumers
More variety of products to buy
Access to higher quality/quantity of resources
25
The M in M-business stands for
Master
Minimal
Mobility
Mobile
26
What is an example of Primary Research?
Focus Groups
Competitor accounts
Advertisements
Trade Journal
27
What is NOT a business aim
Survival
Growth
Popularity
Customer Satisfaction
28
What is a disadvantage of increased international freedom of trade for UK businesses?
there are more potential customers
There are greater economies of scale
There may be greater competition
29
Sales Promotion means
Using Social Media to get a number of follows
Using customer segmentation to develop an strategy
The use of incentives to persuade a customer to purchase
Using TV Advertising to increase sales
30
Which is most likely reason customer service is important to a business?
because customers will use the service if the price is right
because it leads to customer loyalty
because customers add value
because it has to meet legal requirements
