Ch 9: On the Job*

If you are currently experiencing difficulty as an esti, then you are MOST likely at your 1st job as an esti

Which of the following is MOST likely to be a benefit of public speaking in front of local groups?

If you are regularly&successfully recommending& selling additional services to your clients, you have perfected:

By studying the industry and having an understanding of what its like on the job will help you promote yourself.

The similarity between being in beauty school & working as a professional in the beauty industry is that, in both cases,

In order to become a good team player, you should AVOID _________.

The BEST way to record your tips and additional income is to _________.

If you do not pay back your student loans, it is very UNLIKELY that you will _________.

The first reality of a service position is that your career revolves around which of the following?

If you have a conflict with a coworker on the job, you should be willing to _________.

What would be the BEST way to “give yourself a raise”?

ver-promising what a product can do to generate client interest is NOT a principle of selling.

Being paid an hourly rate is usually the best way for new beauty and wellness professionals to start out because ______.

If you decide to give yourself a raise after carefully reviewing your monthly budget, which will BEST help you to do so?

It would be beneficial for someone to rent a booth at a spa in order to _________.

An independent contractor is when you pay the owner of the spa a portion of every client in exchange for a chair&space.

Which of the following should you attempt in trying to overcome a client’s objection?

If a large portion of your income from working at the spa comes in the form of tips, you should:

_________ must always be your first concern as an esthetician.

If you want to become better at selling retail what would be the 1st step in doing so?

The U.S. Internal Revenue Service (IRS) categorizes independent contractors and booth renters as _________.

Which of the following outlines the duties and responsibilities of a particular position?

If you use the same cleanser on your client and then show them that jar that is for sale you are retailing.

If you work hard as an esti, and are one of seven at your spa, which should you AVOID if you want to succeed as a team?

It is important for you to report all of your income, even cash tips that are not shown on your paycheck, because _____.

The BEST time to think about getting your clients back into your salon or spa for their second appointment is _________.

Which of the following is LEAST likely to be true if you are an employee of a spa?

Sending birthday cards is one way to use marketing to expand your client base. 

As you become more and more experienced, you should see a reduction in which of the following?

In order to meet your clients’ needs, you must do all EXCEPT _________.

Why is it important for you to ask all of the employers you interview w/ for a thorough and written job description?

Recommending a client purchase for home use the cleanser you are using during a facial BEST represents retailing.

Estis familiarize themselves w/ different compensation structures before starting their careers b/c there are many ways.

_________ is MOST dependent on a loyal client base.

Who, among the following, would be BEST suited to booth rental at a spa?

If you are using an expensive moisturizer on a client’s face, you should AVOID ___ if you’re trying to sell this product

What is it called when you talk about the varied services you offer while giving a facial to your client?

Which of the following is MOST likely to increase an esti’s chances of quickly building a solid and loyal clientele?

Being a person who always sees the glass as half full is one important way to be which of the following?