What are the elements of the Communication Process

Sender, Message, Receiver, Response

Which is an example of Malpractice?

Giving a patient the wrong medication

Nursing care is based on

Evidence based practice and research

How should the nurse prevent sensory overload for Mr. Jones?

plan care to allow for uninterrupted periods of rest or sleep

makes change of shift more effective

failure to give care that is expected

What is purpose of therapeutic communication?

to encourage expression of feelings

Nurses may act as patient advocates by:

Acting as an intermediary in the environment

A client is experiencing visual overstimulation. What can you do to immediately reduce this visual sensory overload?

Reduce the amount of light in room by lowering shade and turn off light

Non-verbal communication includes:

body language, eye contact and gestures

Which of the following examples best explains personal space?

Sitting in a chair beside the pt's bed with good eye contact

What are the domains of learning?

Cognitive, affective, psychomotor

Which patient is at greatest risk for sensory deprivation?

An elderly man confined to bed at home after a stroke

What is a communication barrier?

Anything that prevents receiving and understanding messages

Which of the following patients could legally sign a consent form?

A 82 year-old with a broken arm

Determines if communication was succesful

Using touch as a means of therapeutic communication conveys

feelings of connection and encouragement

Which nursing action is most appropriate for assessing a patient’s learning needs?

Assess the patient’s health literacy.

Which client is at greatest risk for experiencing sensory overload?

80 yo admitted for emergency surgery

Which of the following best describes the concept of a compact state for nursing licensure?

One that allows a nurse to have a license to practice in more than 1 state

When should the nurse witness the client sign the consent form?

Pre-op and before any pre-op medications

What are the phases of a helping relationship

Preinteraction, introductory, working, termination

What does therapeutic communication accomplish?

Facilitates formation of positive nurse-patient relationship

Which of these is NOT true about DNR orders?

A guidance document, will not be honored in a medical crisis.

For communication to be effective:

use words that have same meaning for the sender & receiver

defines and decribes the scope of the nursing practice

studbud

1413: Unit 1

48 termsStudBud Administration324 plays

Legal, ethical, caring, communication, teaching, sensory

Flashcards48 cardsFPractice quizPHost liveL

Questions 48

Answers

1
What are the elements of the Communication Process
Bread, peanut butter, and jelly
Sender, Message, Receiver, and Channel
Sender, Sharer, Receiver, and Response
Sender, Message, Receiver, Response
2
For patients with which sensory impairment would this be most useful?
Gustatory
Auditory
Olfactory
Visual
3
Which is an example of Malpractice?
Calling a patient rude names when they refuse treatment
Giving a patient the wrong medication
Encouraging the patient to do as much self care as possible
Sharing a patient's medical documents without their consent
4
What legal document that may include a DNR order?
Vital Signs Chart
Informed consent
HIPAA form
Living Will
5
Nursing care is based on
personal beliefs and professional training
Skills and understanding
Evidence based practice and research
compassion and courage
6
How should the nurse prevent sensory overload for Mr. Jones?
include different textured objects to feel such as soft blanket
provide a telephone, radio, clock, crossword puzzle
encourage the use of self-stimulation techniques such as singing
plan care to allow for uninterrupted periods of rest or sleep
7
What does sensory deficit mean?
failure to respond to strong odors
Reduced sensory input
loss of
Too much stimuli
8
Ethical Principals include all of the following except?
Fidelity
Autonomy
Autocratic
Non-maleficence
9
What is the role of an advocate?
To lie for the patient
To abuse the patient when they don't follow directions
To do the patient's hair and nails for special occasions
To support the patient
10
SBAR
does not improve patient safety
is mandated by the American Nurses Association
makes change of shift more effective
is best utilized in outpatient settings
11
What is negligence?
failure to afford the health care that is needed
failure to give care that is expected
restraining a patient
stealing from patients
12
What is purpose of therapeutic communication?
to encourage expression of feelings
to encourage yes and no answers
to speed up the discharge process
to gather information about the patient's family
13
Nurses may act as patient advocates by:
Controlling patient choices
Allowing patients to make their own choices without any help
Never intervening on behalf of others
Acting as an intermediary in the environment
14
A client is experiencing visual overstimulation. What can you do to immediately reduce this visual sensory overload?
Encourage the patient to employ relaxation techniques to reduce anxiety
Provide the client with large-print reading materials
Reduce the amount of light in room by lowering shade and turn off light
Sugges the client wear sunglasses that block UVA rays only
15
Non-verbal communication includes:
yelling
body language, eye contact and gestures
spoken words, signs and symbols
writing
16
Which of the following examples best explains personal space?
The insertion of a Foley catheter using sterile technique
Talking to a group of patients from the front of a classroom
Sitting in a chair beside the pt's bed with good eye contact
Standing at the door and asking the pt. what he had to eat
17
What are the domains of learning?
Cognitive, affective, psychomotor
Cognitive, effective, psychomotor
Cognitive, affective, readiness
Practice, psychomotor, cognitive
18
When assisting a patient with dementia eat:
Provide simple instructions
Provide multiple forks and spoons to choose from
Make sure food and drink are very hot
They should eat alone
19
Which patient is at greatest risk for sensory deprivation?
A toddler in a playroom at ambulatory surgery
An adolescent doing his homework on the oncology unit
An elderly man confined to bed at home after a stroke
A woman in labor
20
Which of the following are factors that affect skill learning?
Feedback
Energy
Motor coordination
All of the above
21
What is a communication barrier?
Anything that prevents receiving and understanding messages
Wearing glasses
Big ears
Dishonesty
22
Barriers to learning include?
All of the above
Cognitive ability, Noise level, depression
Culture, Language, Paralysis
Pain, Anxiety, Age
23
Which of the following are risk factors for sensory deprivation?
Delusions
Depression
Hallucinations
Private Room
24
Which of the following patients could legally sign a consent form?
A 30 year-old patient who is legally intoxicated
A 82 year-old with a broken arm
A 40 year-old patient who is mentally impaired
An 18 year-old who has just receive a narcotic
25
What is feedback?
Phone vibration
Everyone talking at once
Determines if communication was succesful
Feeding those is need
26
Major styles of learning include:
visual, auditory, kinesthetic
gustatory, tactile, and auditory
tactile, kinesthetic, and visual
oral, visual and tactile
27
Using touch as a means of therapeutic communication conveys
approval or disapproval
disappointment
is inappropriate and should not be used
feelings of connection and encouragement
28
What are the two components of the sensory process?
Kinesthesia and sterognosis
Visual and auditory
Stimulus and receptor
Reception and perception
29
Which nursing intervention most requires the nurse to consider the concept of intimate space?
Obtaining vital signs
Performing a health history
Providing a bed bath
Ambulating a patient down the hall
30
Which nursing action is most appropriate for assessing a patient’s learning needs?
Assess the patient’s total health care needs.
Assess the patient’s health literacy.
Assess all sources of patient data.
Assess the goals of patient care.
31
As a mandated reporter, what are somethings that we should be reporting?
Unexplained bruises
All of the above
Neglect
Cashing checks without authorization
32
Which client is at greatest risk for experiencing sensory overload?
40 yo in isolation w/no family
80 yo admitted for emergency surgery
16 yo listening to loud music
28 yo quadriplegic in a private room
33
Which of the following best describes the concept of a compact state for nursing licensure?
One that sets requirements for qualifications of entry level nurses
One that has a defined scope of practice documented
One that can take disciplinary action against a nurse when a law is broken
One that allows a nurse to have a license to practice in more than 1 state
34
Which of the following does not enhance therapeutic communication?
Restating
Probing
Being specific
Presenting reality
35
When should the nurse witness the client sign the consent form?
Before the HCP has spoken to the patient
Admission
Pre-op
Pre-op and before any pre-op medications
36
What are the phases of a helping relationship
Sharing empathy, clarifying, summarizing
Preinteraction, introductory, working, termination
Preinteraction, working, providing information, summarizing
Orientation, termination, sharing empathy, asking relevant questions
37
An ethical dilemma is:
Where two moral principals are in conflict
when right behavior leads to the wrong outcome
all of the above
there is no clear-cut right or wrong
38
Previous experiences can enhance learning.
True
False
39
Factors influencing the communication process include which of the following?
Roles and Relationships-must be discovered and defined
Environment-distractions can impair and distort communicatio
Congruent Communication-the verbal & nonverbal aspects match
All of the above
40
What does therapeutic communication accomplish?
Manipulates the patient
Facilitates formation of positive nurse-patient relationship
Assigns the patient a passive role
Requires the patient to accept what the nurse says
41
Which are examples of nonverbal communication?
Facial expression
Appearance
All of the above
Touch
42
Techniques of therapeutic communication include...
Threats
Challenging
Giving common advice
Silence
43
Which is not a form of consent?
Expressed
Implied
Educated
Informed
44
Which is not one of the SIX C's of care?
Compassion
Compliance
Commitment
Competence
45
Which of these is NOT true about DNR orders?
A guidance document, will not be honored in a medical crisis.
Highest level of end-of-life documentation.
Used for people in very advanced stages of illness.
Signed by a physician.
46
For communication to be effective:
answers should not be specific
use words that have same meaning for the sender & receiver
use terms that are unfamiliar to residents and families
add unrelated information
47
How often are nursing licenses renewed?
5 years
2 years
3 years
4 years
48
Nursing Practice Act
determines nursing wages
sets nurse to patient ratios
none of the above
defines and decribes the scope of the nursing practice

1413: Unit 1 Flashcards | StudBud