What are the three main ways of communication?

Verbal, Non-Verbal, Vocal elements

What does SMART stand for?

Specific, Measurable, Achievable, Realistic, Time bound

What does CCAR stand for?

Concern Countermeasure Action Report

What does SQDCPE stand for?

Safety, Quality, Delivery, Cost, People & Environment

Sort, Set, Shine, Standardize & Sustain

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D4 - BIT Day 3 review

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Bit day 3 knowledge review

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Questions 26

Answers

1
What are the three main ways of communication?
Talk, Sign, Motion
Write, Draw, Talk
Verbal, Non-Verbal, Vocal elements
Whisper, Talk, Shout
2
What is Principle one of the Key Principles of Lean?
Organise
Plan
Identify value
Identify change
3
What does PDCA stand for?
Prep Do Change Act
Plan Do Check Act
Please don't call again
People Do Care Afterall
4
What is the final stage of team development?
Adjourning
Training review
Abdicating
Party time
5
Where would you put rarely used materials?
Black Tag area
Green Tag area
Yellow Tag area
Red Tag area
6
What is Principle five of the Key Principles of Lean?
Create flow
Identify value
Establish pull
Strive for perfection
7
What does SMART stand for?
Specific, Measurable, Actual, Realistic, Time bound
Special, Motivational, Adjustable, Robust, True
Standard, Motivational, Achievable, Real, Timely
Specific, Measurable, Achievable, Realistic, Time bound
8
Who designed the different team roles?
Bradbury
Bilbo
Belbin
Benson
9
What is Principle four of the Key Principles of Lean?
Establish push
Create flow
Establish pull
Identify value
10
What does CCAR stand for?
Concern Correction Action Report
Check & Calculate Action Report
Concern Countermeasure Action Report
Concern Countermeasure Adjust Report
11
What is stage one of team development?
Performing
Forming
Adjourning
Storming
12
What percentage of communication is vocal elements?
28%
34%
18%
38%
13
What percentage of communication is verbal?
9%
5%
7%
11%
14
What does SQDCPE stand for?
Scrap, Quality, Defects, Cost, People & Environment
Safety, Quality, Delivery, Cost, People & Environment
Safety, Queries, Disposal, Cost, People & Events
Space, Quality, Delivery, Cost, Plant & Environment
15
What is a constraing in manufacturing?
Workers
Bottleneck
production track
Management
16
What does a Versatility Matrix record?
Identifies skills shortages
Identifies training needs
All of these
Identifies workforce capabilities
17
What are the 5 S's?
Sort, Stabilise, Space, Standards & Safety
Set, Sort, Standardize, Shine & Safety
Safety, Standards, Sort, Shine & Sustain
Sort, Set, Shine, Standardize & Sustain
18
Where would you store items very rarely used?
In the shed
In the bin
Red Tag Area
In a cupboard
19
What is stage four of team development?
Reviewing
Performing
Training
Adjourning
20
What are the three main groups in the Belbin team roles?
People, Action, Thinking
Employees, Enthusiastic, Hard workers
Achievers, Practical, Academic
People, Activists, Brainy
21
What is stage two of team development?
Norming
Performing
Storming
Adjourning
22
What percentage of communication is Non-verbal?
45%
55%
35%
25%
23
Which of the following are types of Visual Management?
5S control boards
Kanban cards
All of these
Project status boards
24
What is stage three of team development?
Developing
Performing
Adjourning
Norming
25
What is Principle three of the Key Principles of Lean?
Establish push
Establish pull
Identify value
Create flow
26
What is Principle two of the Key Principles of Lean?
Establish pull
Create flow
Map the flow stream
Map the value stream

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