Chapter 2

Question 1

One essential part of any business plan is a _____.

Accepted Answer

mission statement

Question 2

Unhealthy compulsion to do things perfectly due to the fear of taking risks and making mistakes

Accepted Answer

Perfectionism

Question 3

Professional who practice listening and have both non-verbal and verbal skills are effective at

Accepted Answer

communication

Question 4

Providing skilled competent services; honesty, client confidentiality are actions of __behavior

Accepted Answer

ethical

Question 5

__ is the ability to deliver truthful, sometimes critical or difficult, messages in a kind way.

Accepted Answer

Diplomacy

Question 6

What is a success strategy that can turn your image of a dream job into a successful salon?

Accepted Answer

Visualization

Question 7

Despite what emotions one feels____ and ____ skills will help one move to the next level.

Accepted Answer

motivation; self-management

Question 8

If studying or other activities become overwhelming, focus on _____.

Accepted Answer

completing small tasks one at a time

Question 9

Arriving to work on time and staying on schedule are good examples of real-life _____.

Accepted Answer

time management

Question 10

_____ is the process of fulfilling one’s full potential over the period of a lifetime.

Accepted Answer

Self-actualization

Question 11

Which action is the best example of a short-term goal?

Accepted Answer

Getting to class on time

Question 12

__refers to having a talent such, cutting hair, as well as possessing inner resources of ideas.

Accepted Answer

Creativity

Question 13

_____ is based on inner strength and begins with trusting your ability to achieve set goals.

Accepted Answer

Self-esteem

Question 14

Which term refers to the identification of long-term and short-term goals?

Accepted Answer

Goal setting

Question 15

What are the four primary aspects of ethical professionals, as mentioned in your text?

Accepted Answer

Self-care, integrity, discretion, and communication

Question 16

__ is the conscious act of planning your life with goals, instead of just letting things happen

Accepted Answer

Having a game plan

Question 17

_____ means to order tasks on a to-do-list from most important to least important.

Accepted Answer

Prioritizing

Question 18

Which action is the best example of a long-term goal?

Accepted Answer

Becoming a salon owner

Question 19

Understanding, empathy, compassion, responsiveness, and acceptance can best be described as ___

Accepted Answer

sensitivity

Question 20

Three active problem-solving words that should be utilized when building a positive vocabulary?

Accepted Answer

Explore, analyze, and determine

Question 21

The three habits mentioned in your text that can keep you from maintaining peak performance?

Accepted Answer

Procrastination, perfectionism, and lack of a game plan

Question 22

Scheduling too many tasks at one time and then putting them off to complete at a later date?

Accepted Answer

Procrastination

Question 23

_____ unblocks the creative mind and allows for the exploration of new ideas and solutions.

Accepted Answer

Eliminating self-critical thoughts

Question 24

How can a licensed cosmetologist best keep abreast of new trends, techniques, and information?

Accepted Answer

Seek continuing education opportunities.

Question 25

The moral principles by which we live and work are known as _____.

Accepted Answer

ethics

Question 26

Which life skill is most important for a cosmetologist?

Accepted Answer

Maintaining a cooperative attitude

Chapter 2

Questions 26

Chapter 2

Questions 26