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MGMT 447: Exam 2 Review Flashcards | StudBud
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MGMT 447: Exam 2 Review
MGMT 447: Exam 2 Review
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1
Which of the following statements is most true of Traditionalists?
They dislike trainers asking them to share their experiences
They prefer dynamic learning environments
They don't mind being put on the spot in front of others
Most are now in retirement
2
A(n) _____ is a written document with steps that a trainee and manager will take to ensure transfer of training to job.
action plan
design document
concept map
performance appraisal
3
_____ is a way of delivering content to learners in small, very specific bursts.
Macro cognition
Course mapping
Microlearning
Micromanagement
4
_____ relate(s) to the decision regarding what information to attend to, how to remember, and how to solve problems.
Motor skills
Verbal information
Cognitive strategies
Attitudes
5
_____ refers to practicing a task continuously without breaks.
Whole practice
Massed practice
Overlearning
Continuous learning
6
When choosing a training outcome, it is important to select a measure that is _________ or consistent.
valid
practical
reliable
accurate
7
_____ is a person’s judgment about whether he or she can successfully learn new knowledge and skills.
Self-actualization
Self-esteem
Self-concept
Self-efficacy
8
The learning cycle for a trainee begins with a(n) _____.
reflective observation
abstract conceptualization
active experimentation
concrete experience
9
_____ refers to individual control over one’s thinking.
Instrumentality
Metacognition
Modeling
Valence
10
Which generational cohort tends to prefer blended learning?
Traditionalists
Baby Boomers
Millenials
Gen Xers
11
_____ is a time period in which participants no longer receive training intervention.
Regression
Reversal
Mortality
Maturation
12
A ________ design involves collecting data at periodic intervals before and after training.
Pre-test/Post-test
Pre-test only
Solomon four-group
Time series
13
A _____ refers to an organized program of study designed to meet a complex learning objective.
lesson plan
training map
curriculum
course
14
Which of the following instances call for training with an emphasis on far transfer?
Securing offices and buildings
Creating a new product
Handling routine client questions
Logging into computers and using software
15
Which of the following creates a learning orientation in trainees?
Emphasizing trained task performance
Emphasizing competition among trainees
Allowing trainees to experiment with new knowledge and skills
Ensuring trainees completely avoid errors and mistakes
16
Behavior modification is a training method primarily based on _____ theory.
reinforcement
expectancy
goal setting
information processing
17
"Design and code a computer program that meets customer requirements" is an example of which learning outcome?
Cognitive strategies
Motor skills
Attitudes
Intellectual skills
18
A(n) _____ refers to a memory tool to encode difficult-to-remember information in a way that is much easier to remember.
concept map
mnemonic
advanced organizer
meta-cognitive strategy
19
If a firm measures its sales volume before and after a training program, which training outcome is it focused on?
Reactions
Results
Return on expectations (ROE)
Return on investment (ROI)
20
Which of the following represents the lowest level of manager support for training?
Participation in training themselves
Allowing trainees to practice their skills
Encouragement of trainees' participation in training
Serving as a trainer
21
___ refers to the learner’s involvement with the training material and assessing their progress toward learning.
Self-regulation
Generalization
Automatization
Elaboration
22
Typically, _____ are used to assess cognitive outcomes.
"pencil and paper" tests
attitude surveys
observations
focus groups
23
_____ refers to the process of collecting the outcomes needed to determine whether training is effective.
Needs assessment
Performance appraisal
Program design
Training evaluation
24
Behavior modeling is a training method that is primarily based on _____ theory.
expectancy
goal setting
reinforcement
social learning
25
In training, the greatest level of support that a manager can provide is to _____.
provide incentives to attend training
participate in training as an instructor
provide trainees opportunities to practice what they have learned
allow trainees to attend training
26
_____ is involves identifying learned material in long-term memory and using it to influence performance.
Semantic encoding
Retrieval
Gratifying
Generalizing
27
Your seatbelt alarm only stops dinging when you put on on your seatbelt, illustrating ___________.
extinction
punishment
positive reinforcement
negative reinforcement
28
_____ relate(s) to whether trainees are using training content back on the job.
Cognitive outcomes
Learning
Reactions
Behavior and skill-based outcomes
29
_____ refers to whether performance on the outcome reflects true differences in performance.
Utility
Reliability
Discrimination
Validity
30
Behavior and skill-based outcomes are best measured by _____.
interviews
surveys
focus groups
observations
31
_____ refers to concrete examples to show how learning has led to results that a company finds worthwhile and credible.
Outcome practicality
Success cases
Return on expectations (ROE)
Utility analysis
32
Curricula differ from courses in that curricula _____.
take less time to complete
address a more limited number of competencies
include broader learning objectives
consist of narrower learning objectives
33
A request for proposal (RFP) is a document mainly used to identify _____.
employees who do not require training
potential vendors and consultants for training services
disruptive trainees
trainee prerequisites
34
Jessie's parents praised her for getting the highest score on her chemistry exam, an example of __________.
negative reinforcement
cognitive strategy
punishment
positive reinforcement
35
In the context of big data, _____ refers to the large number of sources and types of data.
valence
variety
velocity
volume
36
Which of the following strategies is
LEAST
appropriate for supporting the transfer of open skills?
Teaching general principles
Providing rewards for experimentation
Allowing trainees to make mistakes without fear of punishment
Providing detailed checklists for trainees to follow
37
A more rigorous evaluation design should be used when training is __________.
cheap
affecting a small number of employees
costly
being used for a short time
38
Which of the following would be useful in establishing a baseline measure or score before training begins?
Pre-test
Post-test
Random assignment
Comparison group
39
_____ relate to trainees’ attitudes toward training content and motivation to transfer.
Behavior and skill-based outcomes
Affective outcomes
Reactions
Cognitive outcomes
40
Which of the following describes explicit knowledge?
Personal knowledge based on individual experience
Can be managed by a knowledge management system
Highly influenced by values
Communicated only through discussion
41
Which of the following strategies is NOT appropriate for supporting the transfer of closed skills?
Encouraging on-the-job experimentation
Rewarding compliance
Providing high-fidelity practice
Shaping favorable attitudes toward compliance
42
If total group discussion is emphasized with no small-group interaction, a _____ arrangement will be most effective.
horeshoe
classroom-type
fan-type
conference-type
43
_____ demonstrate(s) to key business stakeholders that their expectations about training have been satisfied.
Return on expectations (ROE)
Results
Return on investment (ROI)
Reactions
44
A _____ is a group of two or more trainees who meet to discuss their progress using learned capabilities on the job.
quality circle
focus group
support network
strategic group
45
Which training outcome relates to trainees providing feedback about their satisfaction with a trainer?
Emotional
Resuls
Cognitive
Reactions
46
Formative evaluation involves collecting data about a training program from trainees mainly through _____.
tests and ratings of behavior
their opinions and feelings about the program
measures of performance
return on investment (ROI)