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MA40 Week 3 Review Flashcards | StudBud
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MA40 Week 3 Review
MA40 Week 3 Review
40 terms
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73 plays
#MAasOfficeMgr #MAasHRMgr #SpecialSenses #MentalHealth #MACredentialing
Flashcards
40 cards
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Practice quiz
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Questions
40
Answers
1
Qualities of a manager
EXCEPT
:
Biased
People skills
Fair-minded
Effective communicator
2
Uncontrollable urge to start fires
Hallucinations
Anxiety
Pyromania
Antisocial personality
3
When must a student enroll as an AAMA member to be eligible for the reduced student rate?
Before starting a job
Immediately after graduation
During the first year of employment
Before graduation
4
Best describes the purpose of a procedures manual
Education tool for patients about office procedures
Guide for employees describing specific tasks
Rationale for office behavior
Opportunity for employees to write a procedure
5
Tense and apprehensive state of mind
Antisocial personality
Hallucinations
Pyromania
Anxiety
6
Farsightedness
Astigmatism
Mydriasis
Myopia
Hyperopia
7
False or unreal sensory perceptions
Anxiety
Antisocial personality
Pyromania
Hallucinations
8
Fringe benefit made to full-time employees
EXCEPT:
Profit-sharing options
Health insurance
Transportation costs
Paid holidays
9
Abnormal dilation of the pupil
Myopia
Mydriasis
Hyperopia
Astigmatism
10
The National Healthcareer Association offers which certification(s)?
Both
CMAA
CCMA
None
11
Nearsightedness
Astigmatism
Hyperopia
Mydriasis
Myopia
12
Law that requires employers to verify the right of employees to work in the United States
Civil Rights Act
Immigration Reform Act
Equal Pay Act
OSHA
13
The American Medical Technologists (AMT) offers which certification?
CMAA
CCMA
CCMC
RMA
14
Cause of involuntary dismissal
Seeking advancement
Poor performance
Personal reasons
Relocation
15
How often must RMAs recertify through AMT?
Every 5 years
Every 3 years
Every 2 years
Every 4 years
16
Most appropriate action of an office manager who makes a mistake
Admits the mistake and prevents it from happening again
Assigns someone else to correct the mistake
Ignores the mistake
Denies the mistake
17
Most appropriate action of the medical assistant who is assigned an unfamiliar task
Check with the office manager
Read the procedures manual
Ask another employee
Read the policy manual
18
Management style that tries to control work to maximum extent
Management by walking around
Authoritarian
Libertarian
Participatory
19
Are major parts of the AMT exam
EXCEPT
:
Clinical MA
Administrative MA
Pharmacology
General MA knowledge
20
All are part of brainstorming
EXCEPT
:
Needs assessment is performed
Everyone contributes ideas
One person is assigned to implement a solution
Prioritization of solutions
21
Mandates that employees must be aware of chemical hazard risks
OSHA
Civil Rights Act
Immigration Reform Act
Equal Pay Act
22
Year the Civil Rights Act was passed
1963
1966
1964
1965
23
NOT included in the criteria for applicants sitting for the RMA examination:
Be at least 16 years of age
Graduate of accredited MA program
Be a graduate of an accredited high school
Be of good moral character
24
Increased intraocular pressure is caused by which condition?
Presbyopia
Hyperopia
Glaucoma
Myopia
25
Best describes the purpose of certification for medical assistants
Set a standard for providers
Set a standard for all schools
Set a standard for evaluating professional competence
Set a standard for clinical practice
26
Most effective to announce new staff, promote a new service, or publicize a series of seminars
Brochures
Press release
Newspaper ads
Special events
27
All are effective tools for recruiting
EXCEPT
:
Newspaper advertising
LinkedIn
Medical employment internet sites
Facebook
28
Socially Irresponsible behavior
Anxiety
Antisocial personality
Hallucinations
Pyromania
29
Persistent abnormal belief in something that is evidently not accurate
Hallucination
Exotropia
Chalazion
Delusion
30
Done immediately after the final interview is complete
EXCEPT
:
Offer the position
Check references
Compare notes
Telephone references
31
Most popular social network for recruiting employees
Facebook
Newspaper advertising
Indeed
LinkedIn
32
Maximum time for involuntary dismissal
60 minutes
10 minutes
30 minutes
45 minutes
33
When evaluating a resume, Manager should look for all
EXCEPT
:
Any errors in resume
Education
Work history
Age of candidate
34
Number of credits required by AAMA to recertify the Certified Medical Assistant credential
60
30
20
40
35
The American Association of Medical Assistants (AAMA) offers which certification?
CCMA
CMAA
RMA
CMA
36
All are terms for voluntary dismissal
EXCEPT
:
Personal reasons
Seeking advancement
Relocation
Poor performance
37
Condition associated with an obstructed meibomian gland
Chalazion
Delusion
Exotropia
Hallucination
38
Most likely not included on a brochure
Scheduling policies
Acceptable insurance plans
Map and directions
Financial policies
39
Which of the following organization(s) accredits MA programs?
AMA and AMT
NHA
ABHES and CAAHEP
AAMA and AMT
40
NOT a task of the human resources manager
Interpreting legal regulations
Hiring and recruiting employees
Employee orientation and training
Creating office policy manuals
