MEA132 Final Exam Part 1

In which of the following examples does the medical assistant demonstrate positive communication?

If an order has been ordered and the results have been sent back to the ordering Dr. this is known as being returned.

The subject line is used to __________.

The medical assistant's goal for working with angry patients is to __________.

Two types of files that are good options when space is limited are __________.

The “white-coat syndrome” usually leads to which patient reaction?

Signs of anxiety include __________.

A disadvantage of the open-hours scheduling system is that __________.

The correct way to include a list in the body of a letter is to __________.

An ins. claims dept compares the fee the dr charges with the benefits provided by the pt's health plan. This is called

Dr. Brown is questioning a pt about her past surgical hx. Which piece of data would the Dr. not be interested in knowing

In order for ACOs to prove that they have provided quality care while controlling costs, what is/are necessary?

Which of the following is demonstrated when a pt's leg healed incorrectly because of the way the cast had been applied?

The CCD cannot be used to electronically transmit information about a pt's clinical care between and among caregivers.

Of the following, which is not part of the patient's past medical or surgical history?

When writing an effective letter, a general tip is to __________.

Effective professional correspondence uses an appropriate style, clear and concise language, and __________.

Patient records are used in medical research __________.

The subscriber and patient information section of a claim form includes all of the following except

Which of the following guidelines is applicable when filing a Medicaid claim and interacting with Medicaid patients?

A licensed practitioner who fails to comply with the standards of the profession is considered to be liable

When choosing a storage facility for files, consider a(n) __________.

A collection of possible responses for each field is known as a library.

organizations reviews pt health records to monitor whether the care provided and the fee charged met accepted standards?

The reason the patient presents for care is known as the chief complaint.

The role the medical assistant plays in patient education is to explain ____.

You have just entered data into an online form. The box in which you entered the information is known as a

The filing system that is used when patients' names must be kept confidential is __________.

A woman going to the practitioner for a routine prenatal examination can expect the appointment to last __________.

Which of the following is a benefit of voice recognition technology?

One of the most important duties of a medical assistant is to __________.

In addition to being essential documents for patient care management, patient records are used for __________.

Which of the following is a correct example of a part of the inside address of a business letter?

AMA defines ethical behavior for physicians in its Code of Medical Ethics: Current Opinions with Annotati

One advantage of submitting claims electronically is __________.

If a file is misplaced, what can be done to reconstruct it?

When inspecting a document that is smaller than standard size, which of the following should be done prior to filing?

Editing involves checking a document for factual accuracy, logical flow, conciseness, and __________.

Assertiveness does NOT include trusting your instincts and acting on them.

Every form should include the _______________ so that the form's use is obvious.

A new patient calls the provider’s medical office and asks how long the appointment will take. The best response is ___

In wave scheduling, the # of pts to be seen each hr is calculated by dividing the hr by the length of the average visit.

Which of the following is a benefit of CPOE?

Rather than feeding into a coworker's negative attitude and gossip, you should either walk away or change the subject.

Where do the data originate that are used to prove Accountable Care Organization (ACO) success?

Which of the following is an advantage of dictation and transcription?

The setting where services took place is known as ______________________.

An employee who is considered to be acting on the physician's behalf while performing professional tasks is __________.

Which of the following is not part of Medicare's resource-based relative value scale?

A tort is broadly defined as a civil right committed against a person or property that causes physical injury or damage