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Duplicate of Topic 4 - Human Resources Flashcards | StudBud
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Duplicate of Topic 4 - Human Resources
Duplicate of Topic 4 - Human Resources
20 terms
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StudBud Administration
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HSC Business studies - human resources
Flashcards
20 cards
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Questions
20
Answers
1
What is the most likely impact of a recession on human resources?
Increase in overtime
Increase in wages
Decrease in involuntary separation
Decrease in employee bargaining power
2
Work patterns in Australia have changed over. An example of such a change is the decrease in
Full-time male participation.
Part-time positions
Female participation
Casualisation
3
The
GFC
caused businesses to reduce employee numbers. What type of influence on HR was this?
Financial
Government
Economic
Legal
4
Outsourcing
is often used to obtain
superior service
All of the above
better functional quality at a lower cost
cost advantages/cost savings
5
Sams job is to set goals for employees and give them feedback.What best describes this process?
Dispute resolution
Job design
Performance management
Recruitment
6
Which of the following is a breach of anti-discrimination legislation?
Paying a man a higher wage than a woman doing the same job
Advertising a job that requires fluency in an Asian language
Constantly making fun of a new employee
Offering discounts to holders of senior citizens’ cards
7
What are the 4 processes of HRM?
Acquisition, development & separation
Acquisition, development, maintenance & recruitment
Acquisition, development, maintenance & leadership
Acquisition, development, maintenance & separation
8
An employment contract is a legally binding, formal agreement between?
employer and employee
consumer and employee
employer and trade union
employer and wholesaler
9
Disputes occur in the workplace. What tactic does the HR manager use to resolve these disputes?
Grievance procedures
All of the above
Mediation
Negotiation
10
Which of the following occurs during the
acquisition
stage of the HRM process?
Conducting performance management
Training
Induction
Developing a job decision
11
Which of the following is an entitlement of Australian employees?
Minimum employment standards
Cost of living wage increases
New employment contracts every two years
Wage increases every year
12
A contractor is an '........' provider of services to a business.
internal
external
13
Under Work Health and Safety (WHS) legislation a retail store employee is obliged to?
Be mindful of the well being of other employees.
Apply for long service leave
Ensure that customers are satisfied.
Do a fair day’s work for a fair pay.
14
Al works 20hrs a wk, he is entitled to sick leave & holiday pay. What type of contract is this?
Permanent full-time
Casual full-time
Casual part-time
Permanent part-time
15
What is a stakeholder?
Short term, irregular and uncertain employees
External provider of services to the business
Have common interest in the survival & success of a business
Holds stakes
16
A business places a job vacancy ad on its website. Which aspect of HRM is this an example of?
Recruitment
Development
Selection
Maintenance
17
Sam's business plan ensures women have better access to senior positions. This addresses...?
Work Health and Safety
Anti-discrimination
Workers compensation
Equal employment opportunity
18
Which of the following is a appropriate strategy for businesses in managing cultural diversity?
Providing service face-to-face and through e-commerce
Adopting a pluralist perspective on conflict
Implementing a team structure
Providing signs in different languages for customers
19
Fulltime employees in Aus. are entitled to 4wks annual leave.What is the legal basis for this?
National Employment Standards
Workplace health and safety legislation
Common law
Industry awards
20
What
Act
enforces minimum employment terms and conditions?
Competition and Consumer Act 2010
Fair Trading Act 1987
Work Health and Safety 2011
Fair Work Act 2009
