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Higher Business Management - Operations Flashcards | StudBud
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Higher Business Management - Operations
Higher Business Management - Operations
30 terms
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#operations #higher #businessmanagement
Flashcards
30 cards
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Practice quiz
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Questions
30
Answers
1
A disadvantage of JIT is:
less wastage
less money tied up in stock
Lower storage costs
Totally reliant on the supplier
2
A cost of holding too much stock may be:
Storage costs may be high
Labour Costs
supplies at hand when needed
No waiting time for customers
3
Benefits of recycling are:
Good Public Relations
Damages Reputation
Documentation must be provided
Increases Costs
4
The purpose of having a SMS is:
Insurance costs will be higher
The production line will always be able to run.
To anticipate running out of stock
More storage space is needed.
5
TQM is short for:
Total Qualified Management
Total Quality Manger
Total Quality Management
Totally Quantity Management
6
Email can be used in Operations for:
Sending promotions to customers
Search for new suppliers
Contacting suppliers
Completing market research
7
JIT is when businesses receives delivery of stock just after production.
True
False
8
EPOS allows automatic updates of stock records and automatic reorders
False
True
9
This QA process makes use of the best performers in the industry to set the standard
Benchmarking
Quality Circles
Quality Control
Quality Assurance
10
Advantage or Disadvantage of JIT: Less chance of obsolescence/changes in taste or fashion.
Advantage
Disadvantage
11
Computerised stock checking and ordering is an example of what External factor:
Economic
Environmental
Technology
Social
12
The internet can be useful for operations by:
Researching production methods
Comparing supplier prices
Finding out what customers want
Completing online questionnaires
13
Examples of Quality symbols are:
Red Tractor
Kite Mark
TQM
SPL
14
This method of production is where all stages are carried out at one time on a large scale
Flow
Mass
Job
Batch
15
An advantage of this production system is that it can do dangerous, boring, dirty jobs.
Capital Intensive
Labour Intensive
16
An advantage of a decentralised storage system is:
Standard systems for ordering, receipt and issue
Stock is always on hand when needed
Tighter control may mean less theft.
Improved security
17
A centralised storage system is where stock is stored in many difference locations.
False
True
18
Quality control is where quality is checked at each stage in the production process
False
True
19
Databases can be used for:
Calculating spending
Keeping supplier records
Producing Graphs
Creating professional notices
20
CAD stands for:
Computer Aided Design
Computer Access design
Computer Aided Decor
Calculator Aided Design
21
Quality inputs include:
Trained Staff
Production Methods
Finished Product
Machinery
22
Inflation will increase costs of raw materials is which external factor:
Environmental
Economic
Political
Economist
23
Lead time is the time taken form placing an order to receiving the goods.
False
True
24
At which stage must stock not go over as it will incur extra storage costs.
Minimum Level
Re-order level
Maximum Level
Re-order Quantity
25
When choosing a supplier: you must think about?
Quality
Stock Levels
Finance
Quantity
26
CAM stands for:
Computer area manufacturer
Computer Aided Method
Computer Access Machines
Computer Aided Manufacturing
27
When deciding on a warehouse, you need to consider:
Design and Layout
Size of the staff room
Transportation
Smell
28
Operations in manufacturing organisation are concerned with:
Input Process Output
Output Process Input
Process Output Input
Process Input Output
29
At which stage must businesses replenish stock
Minimum Level
Re-order Quantity
Maximum Level
Re-order Level
30
A cost of a quality system may be:
Less workload
Staff Training
Don't need to change procedures
Reducing Staff