What is the best way to ensure that all internal staff will read a publication?

Attach a circulation slip to the document

What is the purpose of an assets register?

To record details of business equipment

What does hazard identification include?

Checking your work area during work hours

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Business Services

12 termsStudBud Administration78 plays

HSC Multiple Choice 2009

Flashcards12 cardsFPractice quizPHost liveL

Questions 12

Answers

1
What information could be found on an organisation’s intranet but not on their internet site?
Mission statement
Policy manual
Operating hours
Price lists
2
How do you ensure that you have correctly understood a telephone call?
Record the conversation electronically
Refer to a manual
Reply courteously
Summarise and clarify
3
What is the best way to ensure that all internal staff will read a publication?
Pin it on the noticeboard
Put a copy of the document in staff pigeon holes
Attach a circulation slip to the document
Email the document to all staff
4
What style of correspondence is most easily understood?
Coded, clear, concise
Coded, concise, correct
Clear, coded, correct
Clear, concise, correct
5
What is reduced when filing bank statements numerically?
File capacity
Filing space
Use of calculators
Retrieval time
6
What is the purpose of an assets register?
To allocate resources
To log the rate of equipment usage
To monitor company vehicle usage
To record details of business equipment
7
What is the first step an employee should take when a photocopier is not operating correctly?
Check the display panel
Check the paper supply
Call a technician
Undertake further training
8
Which symbol displayed in a workplace indicates that safety equipment must be worn?
Green rectangle
Yellow triangle
Red circle
Blue circle
9
What does hazard identification include?
Updating emergency procedures
Providing a copy of OHS legislation
Using correct personal protection equipment
Checking your work area during work hours
10
What is the name given to a person or business that is owed money?
Debtor
Client
Auditor
Creditor
11
Why is it important for a team to adhere to a timeline?
To achieve goals
To determine team member salaries
To decide staff promotions
To delegate tasks according to skills
12
What is an outcome of enterprise bargaining?
A certified agreement
An employment certificate
A workplacement contract
An award

Business Services Flashcards | StudBud

Business Services

12 termsStudBud Administration78 plays

HSC Multiple Choice 2009

Flashcards12 cardsFPractice quizPHost liveL

Questions 12

Answers

1
What information could be found on an organisation’s intranet but not on their internet site?
Mission statement
Policy manual
Operating hours
Price lists
2
How do you ensure that you have correctly understood a telephone call?
Record the conversation electronically
Refer to a manual
Reply courteously
Summarise and clarify
3
What is the best way to ensure that all internal staff will read a publication?
Pin it on the noticeboard
Put a copy of the document in staff pigeon holes
Attach a circulation slip to the document
Email the document to all staff
4
What style of correspondence is most easily understood?
Coded, clear, concise
Coded, concise, correct
Clear, coded, correct
Clear, concise, correct
5
What is reduced when filing bank statements numerically?
File capacity
Filing space
Use of calculators
Retrieval time
6
What is the purpose of an assets register?
To allocate resources
To log the rate of equipment usage
To monitor company vehicle usage
To record details of business equipment
7
What is the first step an employee should take when a photocopier is not operating correctly?
Check the display panel
Check the paper supply
Call a technician
Undertake further training
8
Which symbol displayed in a workplace indicates that safety equipment must be worn?
Green rectangle
Yellow triangle
Red circle
Blue circle
9
What does hazard identification include?
Updating emergency procedures
Providing a copy of OHS legislation
Using correct personal protection equipment
Checking your work area during work hours
10
What is the name given to a person or business that is owed money?
Debtor
Client
Auditor
Creditor
11
Why is it important for a team to adhere to a timeline?
To achieve goals
To determine team member salaries
To decide staff promotions
To delegate tasks according to skills
12
What is an outcome of enterprise bargaining?
A certified agreement
An employment certificate
A workplacement contract
An award