Ch.3 principles of business management review

The ability to control behavior in an organization is known as

Does human relations refer to how well people get along when working together?

Have studies found that, in general, employees will not complete work well unless they are closely managed?

Will managers who use a democratic style generally take longer to make a decision than another style?

Gives direct, clear, and precise orders with detailed instructions

The ability to influence individuals and groups to achieve organizational goals is

Is an autocratic style of leadership most effective when efficency is important?

The two types of power given to managers by their employees are

Do effective leaders encourage others to share their ideas, experiences, and opinions?

Are managers the only people who have power in an organization?

Expert power is given to people

Do the people who are responsible for an organization need to have leadership skills?

Which of the following is a leadership characteristic that employees prefer in their managers?

The ability to influence individuals and groups to achieve organizational goals

Do most managment training programs prepare managers to deal with difficult personal problems with their employees?

Do managers who involve their employees in the decisions find greater support for rules and fewer problems?

Should managers attempt to match jobs tasks with the needs and interests of employees?

Will the open style of leadership work best with inexperienced employees?

Which is NOT an important human relations skill needed by managers?

Managers who believe employees dislike work are more likely to

Do managers today have total authority over the employees in a business?

Gives little or no direction to others

The ability of an employee's boss to gove directions and expect the employee to completenthe work

Is dependability an important leadership characteristic?

Is position power based on the ability to control resources, rewards, and punishments?

Are human relations skills as important to the buisness as the ability to make decisions or operate equipment?

If a business does not have a formal set of work rules,

Managers who are able to get people to work well together to accomplish the goal is what human relation skill?

Do expert and identity power come from a manager's position in a company?

Encorages workers to share in making decisions about work related problems

When a manager is able to get others to do what they want, does thst alone make a manager an effective leader?

When leaders have ambition and persistence in reaching goals, they are demonstrating

Can supervisors get by without leadership skills since they are at the lowest level of management?

Can a person have power because others identify with and want to be accepted by them?

Is self understanding an important human relations skill for managers?