IBM1013-24F Mid Term Exam

The human resource process consists of two steps: 1) supporting employee morale and 2) terminating employees.

A job specification typically specifies what a jobholder does, how the job is done, and why it is done.

Human resource management is concerned with ________ competent employees.

An organic organization tends to be flexible and have few formal rules.

This graphic depicts the management process

Important goals of job orientation are to reduce anxiety and to familiarize the recruit with the job & the organization.

What is the course code for this Class?

Which of the following best defines goals?

Small businesses contribute significantly to the Canadian economy, employing almost half of all Canadian workers.

Good management strives for ________.

Which approach to going global did McDonald's Canada use when it opened restaurants in Russia?

Formal planning typically leads to which of the following?

From the text, the ___ environment includes external forces that have a direct & immediate impact on managers' decision

Sustainability is company’s ability to integrate economic, environmental & social opportunities into business strategies

Research indicates that organizational culture has a stronger impact on employees than national culture.

We all have a vested interest in understanding the way organizations are managed because ....

Another term for effectiveness is ________.

All managers devote at least some of their time to planning.

We all have a vested interest in understanding the way organizations are managed because ________.

________ departmentalization groups jobs on the basis of territory or physical location.

A strong economy will protect poorly managed companies from bankruptcy

A candy manufacturer would increase both efficiency and effectiveness by making ________.

"The customer is always right" is a good example of a rule.

Globalization can be best characterized as a business climate in which there are ________.

Providing motivation is part of the controlling function of management.

All organizations use a traditional pyramidal form, with the three levels of managers at the top of the pyramid.

Many organizations, especially small businesses, start doing business globally by ________.

In formal planning, ________.

Managers regularly use their intuition in decision making.

Mechanistic organization is characterized by rigid departmentalization, clear chain of command, and high formalization.

A mechanistic organization is characterized by rigid departmentalization a clear chain of command, & high formalization.

P E S T E L is an acronym representing the six macro environmental factors

Traditional goal setting requires top managers to set goals that are carried out by the organizational levels below.

In a learning organization, it is important that all employees ________.

Sexual harassment is defined as any unwanted activity of a sexual nature that affects an individual's employment.

Good management strives for ________.

"                     "   is an internal network using internet technology, accessible only to employees.

In management by objectives (MBO), goals ________.

Top managers, for the most part, focus on this type of planning.

Verbal intonation refers to gestures, facial configurations, and other movements of the body.

A job description states the minimum qualifications that a person must possess to perform a given job successfully.

In traditional goal setting, these individuals set goals.

Top managers play a very important role in business ethics because they set the tone of the culture and are role models.

_ refers to rights inherent in a position allows a manager to tell subordinates what to do & then expect them to do it

Sociocultural conditions consist of the ________.

Its possible that at the end of the decision-making process you may be required to start the decision process over again

A list of the minimum qualifications or requirements needed by an employee to perform a job is known as a ________.

Importing is an approach to going global that involves making products at home and selling them overseas.

It is much better to always work independently ......

Which of the following workforce reduction methods can "happen on its own" if management suspends hiring practices?

Even not-for-profit organizations need to make money to continue operating.

Which of the following is a key difference between managerial and nonmanagerial employees?

Planning rarely improves teamwork and cooperation among employees.

This is the PRIMARY reason for why managers often travel long distances to have a face-to-face meeting with someone.

Which of the following best defines goals?

Process Planning is creating a framework for the general process necessary to reach an ultimate goal.

The three partners of USMCA are Canada, the United States, and Mexico.

A manager's job is about personal achievement.

Management researchers have developed three specific categories to describe what managers do: functions, roles, and ___.

For most organizations, the most rapidly changing factor has been ________ conditions.

Employees in an organization with a matrix design can have two bosses for the same job.

Sustainability is a company’s ability to integrate economic, environmental, & social opportunities business strategies.

When decisions tend to be made at lower levels in an organization, the organization is said to be decentralized.

Canada's aging population is a labour market factor affecting human resource planning for Canadian organizations.

In a team structure there is a clear line of managerial authority from top to bottom.

A major argument against formal plans is that they can't replace intuition and creativity.

Innovators need the efficiency, stability, and tight controls of the mechanistic structure.

The key to MBO, or management by objectives, is that managers and subordinates mutually agree on goals.

Interpersonal skills are.....

The legal/political environment is an important factor of managing in a foreign environment.

Nonverbal communication is an important part of active listening.

All organizations have a structure in some way serves to define and limit the behaviour of members of the organization.

Controlling is:

Which communication sequence is correct?