All of the following statements describe methods to build self-respect EXCEPT:

Feeling down about yourself and others

Preventing shoulder problems can be accomplished by:

Swiveling The Chair When You Work On A Client

Prevent neck and back strain by:

Not reaching overhead for supplies

Being persistent means:

Staying the course, not giving up

An effective way to build trust is to:

Communicate in open, honest ways

The scheduling concern of a client arriving early can be addressed by:

Telling client how long before the service will begin

“No-Show” clients can be handled with all of the following strategies EXCEPT:

Never discussing the missed appointment

Which of the following preventative measures will help alleviate foot and leg problems?

Raising your feet on a stool during breaks

Your client has just arrived late for her appointment. How should you handle this situation?

Explain what services you have time to complete

An overly wide jaw can be visually narrowed by applying:

Darker contour cream to the outer areas of the jawline

Which of the following statements does NOT reflect proper grammar?

This oil works good on a normal skin type.

Which statement describes an appropriate technique to use when making eye contact?

Use eye contact throughout the conversation to show interest

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PT Launch Week 1

76 termsStudBud Administration345 plays

#healthybodyandmind #communication #ergonomics #resilience #lifeskills

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Questions 76

Answers

1
The following topics are considered to be controversial for discussion with the client EXCEPT:
Hair Care Products
Politics
Religion
Personal Problems
2
Feeling that two people have for one another that feeds each person’s need to feel valued is...
Emotional Balance
Self-Control
Professional Ethics
Mutual Respect
3
All of the following statements describe methods to build self-respect EXCEPT:
Resisting negative influences
Feeling down about yourself and others
Accepting and embracing change
Seeking out other positive people
4
Preventing shoulder problems can be accomplished by:
Holding Heavy Clippers
Swiveling The Chair When You Work On A Client
Reaching For Supplies On A High Shelf
Reaching Across A Table To Manicure
5
Which of the following descriptions is true of speaking with clarity?
Focus on unimportant details
Change the subject often
Less is more
The more words the better
6
Prevent neck and back strain by:
Standing for a long period of time in high-heels
Twisting your body to get closer to a client
Not reaching overhead for supplies
Bending forward when performing service
7
Which of the following terms defines the art and science of beauty care?
Cosmetology
Ethical
Personal Hygeine
Onychology
8
Being persistent means:
Seeing yourself in positive ways
Staying the course, not giving up
Changing all the time
Holding others in high regard
9
All of the following are trust-busters in a work environment EXCEPT:
Insincerity
Self-Absorbed Behavior
Integrity
Poor Work Ethic
10
Not making assumptions about people based on appearances reflects use of:
Integrity
Commitment
Resect
Etiquette
11
An effective way to build trust is to:
Communicate in open, honest ways
Be closed to the ideas of others
Seek personal gain above shared gain
Tell half-truths
12
An inflammation of the fluid sac that lies between a tendon and skin or bone is called:
Tendonitis
Carpal Tunnel
Bursitis
Dermatitis
13
When applying makeup, foundation should match your:
Blush Color
Skin Tone
Clothing
Eye Color
14
A polite behavior that shows respect for other people is called:
Personality
Habit
Courtesy
Attitude
15
Resilience is developed by solving problems and:
Choosing the Most Popular Decision
Learning From Mistakes
Reducing Stress
Avoiding Mistakes
16
Pronouncing words clearly, precisely and accurately is referred to as:
Tempo
Rate
Enunciation
Inflection
17
An individual’s system for maintaining cleanliness and health is known as:
Public Sanitation
Public Hygiene
Person Hygiene
Nutrition
18
The scheduling concern of a client arriving early can be addressed by:
Letting client get their own beverage
Welcoming client with a cool dismissiveness
Telling client how long before the service will begin
Avoiding offering reading material
19
Maintaining healthy teeth and keeping the breath fresh is called:
Oral Hygiene
Public Sanitation
Halitosis
Public Intoxication
20
The nearness of another to one’s personal space is known as:
Proximity
Carriage
Posture
Gesture
21
“No-Show” clients can be handled with all of the following strategies EXCEPT:
Making reminder calls ahead of time
Informing client of cancellation policy
Offering other available appointment times
Never discussing the missed appointment
22
Fatigue can be prevented through:
Lack of Sleep
Rest and Relaxation
Poor Hygiene
Bad Breath
23
Which of the following responsibilities is NOT found in the professional code of ethics?
Being loyal to employer and co-workers
Failure to fulfill obligations
Being fair and courteous to your co-workers
Showing respect for the feelings and rights of others
24
The tone or inflection of your voice, level and rate of speech all play a role in:
Body Language
Nonverbal Communication
Verbal Communication
Listening
25
Meeting life’s new challenges can be assisted by:
Choosing insincerity and shoddiness in work
Acting before thinking
Focusing on fears versus opportunities
Focusing attention on goals
26
Which of the following preventative measures will help alleviate foot and leg problems?
Wearing high heels
Raising your feet on a stool during breaks
Wearing shoes with poor arch support
Standing for long periods of time
27
The tempo used during a verbal exchange is called the:
Grammar
Force
Pitch
Rate
28
A foot doctor is called a:
Physcologist
Podiatrist
Pediatrician
Gynecologist
29
Which of the following terms describes a pledge to a course of action?
Integrity
Commitment
Insincerity
Trust
30
Adjust your behavior to ensure your messages are being understood, & adapting your approach is
Flexing
Interacting
Reflecting
Fixing
31
Almost all foods contain mixtures of energy nutrients, which are all of the following EXCEPT:
Keratin
Proteins
Carbohydrates
Fats
32
Type of shoes should be worn to reduce fatigue caused by standing for long periods of time?
Shoes With Pointed Toes
High-Heeled Shoes
Shoes Without Arch Support
Low, Broad-Heeled Shoes
33
Practicing good manners in the workplace is referred to as:
Professional Etiquette
Conflict Resolution
Reflective Listeining
Flexing
34
What condition occurs when tendons become inflamed?
Tendonitis
Varicose Veins
Bursitis
Sore Feet
35
A deep admiration for someone or something is referred to as:
Commitment
Trustworthiness
Ingetrity
Respect
36
The energy contained in food is measured in:
Protein Content
Fat Content
Degrees
Calories
37
Paraphrasing to summarize the meaning of what has been communicated is known as:
Using Over-Tones
Reflective Listening
Using Tact
One-Way Conversation
38
The strength of volume during a verbal exchange is called:
Pitch
Inflection
Force
Rate
39
If a person matches their actions with their words, it is an example of:
Respect
Commitment
Integrity
Etiquette
40
Your client has just arrived late for her appointment. How should you handle this situation?
Leave out steps to save time
Ignore talking about situation
Discuss issue at front desk in front of others
Explain what services you have time to complete
41
Which of the following statements is NOT true about close-ended questions?
Begin with “Why”
Begin with “Could”
Begin with “Did”
Begin with “Would”
42
An overly wide jaw can be visually narrowed by applying:
Darker contour cream to the inner areas of the jawline
Lighter contour cream to the inner areas of the jawline
Lighter contour cream to the outer areas of the jawline
Darker contour cream to the outer areas of the jawline
43
Which of the following statements does NOT reflect proper grammar?
May I shampoo you now?
This oil works well on a normal skin type.
This oil works good on a normal skin type.
How may I help you?
44
Integrity in simple terms could be described as:
Possessing a genius level of intellect
Deciding to act ethically only when it suits you
Doing the right thing
Inconsistency of character
45
Proper conduct in relationships with your employer, co-workers and clients is known as:
Professional Ethics
Emotional Balance
Economics
Communication
46
Changing the pitch of your voice while speaking is called:
Pitch
Inflection
Rate
Enunciation
47
What is Halitosis?
Bad Breath
Bad Posture
Good Posture
Body Odor
48
Which statement describes an appropriate technique to use when making eye contact?
Use eye contact throughout the conversation to show interest
Avoid making eye contact as soon as you
Wondering eyes as though something more is interesting
Stare directly into the other person’s eyes
49
Use of a prompting comment such as “go on” is an example of a listening strategy called:
Paraphrase
Question
Respond
Repeat
50
Persevering through difficult times is an example of:
Etiquette
Respect
Integrity
Commitment
51
Keeping the abdomen flat, the chin level and the head up are key points in having:
A Poor Standing Position
Potential Injuries
Good Posture
Bad Posture
52
The ability to adapt or respond to change is called:
Flexibility
Sincerity
Gossip
Trust
53
An example statement of self-respect is:
"I like myself and I have integrity."
"I believe in my ability to make my way in the world."
"I appreciate the personal qualities of others."
"I demonstrate my respect for others and others respect me."
54
Eye contact, smiling and posture are all examples of:
Personality
Inflection
Nonverbal communication
Verbal Communication
55
Responding calmly versus reacting impulsively represents a person who is practicing:
Insincerity
Emotional Balance
Enthusiasm
Reliability
56
Negative aspects of our personal character that we are unaware of but others can see are what?
Self-Esteem
Setbacks
Positive Traits
Blindspots
57
Which of the following actions would diminish trust within a work environment?
Gossip
Consistency
Respsect
Sincerity
58
As soon as you notice a discussion is getting off-track, you should:
Bring It Back To The Main Issue
Talk Louder
Try Harder To Make Your Point
Remain Silent
59
Which of the following will help prevent shoulder problems?
Adjusting the height of the chair when you work on a client
Holding heavy clippers
Reaching across a table to manicure
Reaching for supplies on a high shelf
60
All of the following can help prevent neck and back strain EXCEPT:
Reaching overhead for supplies
Using freestanding shampoo bowls
Adjusting the height of the client's chair
Working with the back straight
61
Science that looks @ how your do your work, what body movements, the effect it has on your body
Public Hygiene
Economics
Personal Hygiene
Ergonomics
62
When performing chemical services, a salon professional should always wear:
Headbands
Comfortable Shoes
Protective Gloves
Make Up
63
Prevent neck and back strain by:
Twist your body to get closer to a client
Standing for long time in high heels
Not reaching overhead for supplies
Bending forward when performing a service
64
All of the following descriptions identify ways to build trust at work EXCEPT:
Seek personal gain above shared gain
Do the right thing regardless of personal risk
Show respect for the ideas and beliefs of others
Communicate in open, honest ways
65
Which of the following activities helps stimulate blood circulation in the body?
Watching TV
Exercise
Listening to music
Reading a book
66
Leaning forward during a conversation might communicate:
“I’ve had enough.”
“I’m interested in what you are saying.”
“I’m very bored.”
“I’m not interested in what you are saying.”
67
When applying makeup, contouring with light colors will always have what effect on the face?
Moisturizing
Broadening
Highlighting
Narrowing
68
All of the following are trust-busters in a work environment EXCEPT:
Insincerity
Self-Absorbed Behavior
Integrity
Poor Work Ethic
69
How many hours of sleep are required for most people to function properly and avoid fatigue?
9-12 Hours
1-2 Hours
6-8 Hours
3-4 Hours
70
Healthy, glowing skin is equally dependent on all of the following EXCEPT:
Good Nutrition
Exercise
Lack of sleep
Rest
71
Translating what you heard into your own words is referred to as:
Paraphrasing
Responding
Repeating
Questioning
72
All of the following movements cause Carpal Tunnel Syndrome EXCEPT:
Repeating a motion over and over
Using sharp shears
Bending your wrist a lot
Gripping with force
73
Which of the following statements describes courtesy?
Rudeness toward others
Thoughtfulness of others
Impatient gestures
Controversial topics
74
An outward reflection of your inner feelings, thoughts, attitudes and values defines your:
Hygiene
Sense of Humor
Personality
Posture
75
Saying the proper thing without offending someone is:
Paraphrasing
Questioning
Using Overtones
Using Tact
76
Rotating footwear has all of the following effects EXCEPT
Reduces fatigue
Makes them last longer
Shortens how long they last
Strengthens your arch

PT Launch Week 1 Flashcards | StudBud