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Core 1
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Sectors in business; PESTLE, SWOT
Flashcards
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Questions
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Answers
1
The 'T' in PESTLE stands for...
Technology
Trustee
Technical
Turbulence
2
Which of these is the most accurate description of "email etiquette"?
The correct way to reply to any messages online
How to email suppliers
The correct way to write and answer emails in business
The correct way to communicate externally.
3
The three sectors are called
Public, Private, Common
Public, Pragmatic and Volutary
Public, Philanthropic, Government
Public Private and Voluntary
4
Tesco is in which sector?
Limited
Public
Private
Voluntary
5
In which sector is HM passport office?
Voluntary
Public
Limited
Private
6
Which of these is not protected under the Equality Act of 2010?
Age
Education
Marriage
Gender Reassignment
7
Which definition is the most accurate? An organisation is .......
a group of people with different managers
a group of people who come together for a common purpose
a group of businesses
a group of managers who work together
8
What is the purpose of the Equality Act 2010?
To make sure all personal characteristics are protected by law
To make sure no one is discriminated against
To ensure that every workplace is safe
To prevent injuries in the workplace
9
An example of an ethical dilemma is ....
Selling chemicals to a manufacturer you know disposes of them in rivers
Not testing products on animals
Choosing the cheapest materials or pay more for ecofriendly ones
Paying a supplier late to protect your cashflow.
10
In which month is your ESP?
March
May
April
June
February
July
11
Which of these is not part of professional email etiquette?
spell check
Include a greeting and closing
write a long email so you can explain everything
use business punctuation and formatting
12
Which 3 factors does CSR have a positive impact on?
Social, economic and environmental factors
Social, environmental and political factors
Communist, capitalist and social factors
Social, polical and militaristic factors
13
What does consumer protection law state?
Consumers have the right to complain.
Products must be as described and fit for purpose.
Products that are misshapen cannot be sold.
Consumers are legally protected in all circumstances.
14
What does NGO stand for?
Non Government Ospital
Non Goblin Organisation
Non Government Order
Non Government Organisation
15
External communication is...
Communication between different competitors
Communication about external factors
Communication between the business and an outside entity
People speaking about the business
People expressing their feelings and opinions
Communication between two people standing outside
16
At a meeting, good business etiquette includes ....
Stating your point loudly
Junior staff not speaking
Raising any topic at the meeting
Attending on time
17
...which of these is NOT an example of CSR.
giving a fair price to suppliers
providing fair wages
minimising waste and pollution
providing your staff with a company car
18
CSR is an abbreviation for Client Survey Report
False
True
19
PESTLE analysis analyses....
The culture of a business
The finances of a business
The external environment affecting a business
The internal environment of a business
20
A business owned and controlled by an individual or group to make a profit is in which sector?
Private
Public
Independent
Voluntary
21
What does CSR stand for?
Corporate Safety Rules
Company Social Room
Corporation Soda Refreshment
Corporate Social Responsiblity
22
What is not in a PESTLE
Timed
Sociological
Political
Enviroment
23
When was the Equality Act passed?
2005
1999
2011
2010
24
The type of organisation where you are only legally responsible for the value of your share in the business is ...
co-operative;
limited liability corporation
partnership
Sole propertorship
25
Laila works at a Finance company which has 250 employees. Which size is it?
Micro
Medium
Small
Large
26
A company which is socially responsible is more likely to ...
pay their suppliers less
have a better public image
have a lower market share
have lower pay for staff
27
What does SWOT stand for?
Strengths, weaknesses, opportunities, threats
Strengths, weaknesses, opposition, threats
Strengths, Opportunities, threats
Strong, weak, opportunity, trust
28
Which of these describes an organisation which is owned and run by one person
co-operative;
partnership
Sole propertorship
limited liability corporation
29
There are 9 protected characteristics under the Equality Act 2010?
True
False
30
Internal communication:
Does not follow a chain of command
Occurs inside of the organisation.
Occurs between suppliers and distributors.
When you are focused on a project and thinking to yourself
Occurs outside of the organization.
Occurs inside your head
31
Aimee works at a local clothes store which has 50 staff. Which size is it?
Large
Medium
Small
Micro
32
What is SWOT?
A planning tool to understand strength and weakness.
The position before a CBO.
Simple Work Over Time
A form that you use to sign to minimise liability.
33
Ethics means .....
A place in South East London
Placing profit above all else
Morale principals
Moral values used to decide what is the 'right thing' to do
34
Which of these describes an organisation that's owned and controlled by its members
co-operative;
Sole propertorship
partnership
limited liability corporation
35
Which sector is also called the 'Third' Sector?
Public
Private
Limited
Voluntary
36
An organisation owned and controlled by the government for the benefit of all is in which sector?
Limited
Private
Voluntary
Public
37
What is profit satisficing?
Making adequate profit to keep the business going
Reducing costs
Maximising profit
Making a profit for your shareholders
38
In which sector is the RSPCA?
Voluntary
Private
Public
Limited
39
What does the 'L' stand for in PESTLE?
Liability
Legal
Legitimate
Limited
40
Shannon and Weaver's Communication model explains that....
As long as you give the message that's enough
Telephone is the best form of communication
Communication is a 2 way process
'noise' helps communicate the message
41
Organisations which run on donations are in which sector?
Charities
Private
Voluntary
Public
42
In which sector is Blackpool Library?
Limited
Voluntary
Public
Private
43
What does PESTLE stand for?
Political, Economic, Social, Technological, Legal, Environmental
Political, Economic, Social, Tenicoloured, Legal, Environmental
Party, Eating, Sitting, Talking, Listening, Eating
Price, Economy, Situation, Technology, Legal, Environment
44
Organisations that focus on making a profit for the owners/shareholders are in which sector?
Private
Limited
Public
Voluntary
