Which of the following is the FIRST step a technician should take to replace a network printer?

Notify all users before unplugging the printer.

A register on a RAM stick working between the DIMM and the memory controller gives RAM what name?

registered memory, buffered memory

Thermal paste is used between the CPU and heatsink to:

aid in the transfer of energy from the CPU to the heatsink.

A laptop's internal speakers do not work. After replacing the mother board, what should you do?

Check the speaker's connection to the motherboard

Which of the following describes the function of a hub in a network?

Broadcasts packets it receives to all connections

Which of the following is the MAIN purpose of cleaning the printer during the imaging process?

It takes off any residual toner left after development

A user is engaging in prohibited activity on their workstation. Which should be done FIRST?

nform a supervisor or management.

When is it appropriate for you to make copies of a customer's confidential data?

With the customer's permission, for backup purposes

Which of the following is the BEST example of the use of chain of custody?

Technician notes the date, time and who was given the PC.

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CompTIA A+ 220-1001 Mixed : 220-1001 Some Light Networking: COMPTTIA- A+ 220-1001 Some Light Networking

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Questions 91

Answers

1
Which of the following is the FIRST step a technician should take to replace a network printer?
Save all the jobs and replace the printer.
Unplug the network printer then notify users.
Delete all print jobs before replacing the printer.
Notify all users before unplugging the printer.
2
Which of the following is MOST likely to be used to connect an internal HDD to a computer?
DVI
Parallel
eSATA
IDE
3
Which of the following hard drives has the BEST shock resistance?
IDE
SSD
SATA
NAS
4
Desktop DIMMs have 168-pin sticks?
False
True
5
A register on a RAM stick working between the DIMM and the memory controller gives RAM what name?
conductive memory
joined memory
registered memory
buffered memory
6
What are two modern bit widths for modern RAM sticks?
32
64
8
16
7
Which of the following describes the process laser printers use to secure toner to paper?
Transferring
Duplexing
Fusing
Bonding
8
Which needs to be configured on a wireless router to allow specific client machines to connect?
Port forwarding
MAC filtering
DMZ
WPS
9
Which of the following is MOST likely to contain hazardous voltages?
CD-ROM drive
External USB drive
CRT display
Inkjet printer
10
Which of the following devices is necessary to provide power to a laptop LCD screen?
PCMCIA card
Inverter
Backlight
PCI-E card
11
DDR3 is how much lower in power consumption needed than DDR2?
30%
21%
56%
79%
12
DDR3L runs at what voltage?
1.5 volts
1.75 volts
1.8 volts
1.35 volts
13
Thermal paste is used between the CPU and heatsink to:
keep the heatsink in place on the CPU.
aid in the transfer of energy from the CPU to the heatsink.
make the heatsink easier to remove when replacing the CPU.
act as a fire retardant should the CPU overheat.
14
Which of the following should be considered when building a standard PC?
RAID level that will be used
Amount of RAM
Capacity of the hard drive
Requirements for applications
15
Virtual memory is a portion of the hard drive?
True
False
16
A laptop's internal speakers do not work. After replacing the mother board, what should you do?
Replace the speakers
Check the speaker's connection to the motherboard
Update the video drivers
Unplug the laptop
17
A surge suppressor is capable of providing protection against?
Power brown outs
Power spikes
Electrostatic discharge
Power blackouts
18
Which of the following would benefit MOST from the use of dual monitors?
Home theater PC
A/V editing station
Thin client
Gaming PC
19
R stands for Random Dynamic Random Access Memory?
False
True
20
Which of the following voltages is MOST likely to be supplied from a PC power supply unit?
3.3V
1V
9V
1.7V
21
Which of the following cable types is MOST often found in Plain Old Telephone Service (POTS)?
RG-59
Multi-mode
CAT3
RG-6
22
What can you install to make a gaming computer fast and quiet?
Thermal paste
Low RPM fans
Liquid-based cooling system
Passive cooling system
23
How many volts does DDR3U use?
1.25 volts
1.45 volts
1.65 volts
1 volts
24
An impact printer has run out of ink. Which of the following should you do NEXT?
Replace the print head
Rewind the ribbon
Replace the ribbon
Power cycle the printer
25
Which of the following describes the function of a hub in a network?
Broadcasts packets it receives to all connections
Broadcasts packets it receives to specific connections
Determines whether a packet belongs on an internal network
Converts a packet for transmission
26
Which of the following can be used to change fan speeds?
BIOS
Action center
Power options
Device manager
27
the mcc keeps track of the rams physical location?
False
True
28
so-DIMM (small-outline DIMM) come in 72, 144, and 200-pin sticks?
True
False
29
What is the technology that detects and automatically installs DIMMs?
System Preference Detect
System Peripherial Detect
Serial Peripheral Detect
Serial Presence Detect
30
Which of the following cable types uses a 9-pin connector?
Parallel
Ethernet
USB
Serial
31
Which of the following is the MAIN purpose of cleaning the printer during the imaging process?
It takes off any residual toner left after development
It keeps the printer clean and prolongs its usable life
It prolongs the toner cartridge's lifecycle
It increases the speed of the print process
32
Why can't a user print to a shared printer, but can access files on a remote PC?
Printer PC is off network
Printer needs to be restarted
Printer spools in the spooler
Printer is low on toner
33
Which of the following types of RAM is typically used to improve reliability?
ECC
Double sided
SODIMM
RDRAM
34
What does the S in SDRAM mean?
synchronized
serial
similar
sedentary
35
Which cable type carries an analog video signal across three separate physical channels?
VGA
DVI-analog
Component
RCA
36
Which of the following slots allows for faster graphic performance?
AGP x8
PCIe
AGP
PCI
37
DDR3L is a low-voltage version of DDR3?
False
True
38
A user is engaging in prohibited activity on their workstation. Which should be done FIRST?
Call the authorities to question the user.
Disable network access for the user.
nform a supervisor or management.
Search the workstation for evidence.
39
Which of the following memory types comes in the SIMM variety?
RDRAM
DDR2
SDRAM
DDR3
40
Which of the following would BEST protect equipment from a brown out?
HVAC system
Surge suppressor
Power Strip
UPS
41
Besides the CPU, which of the following components might have their own heatsink?
Hard drive
Audio card
Graphics card
RAID controller
42
DDR3 uses 240-pin DIMM?
True
False
43
In a laser printer, which components uses heat to apply the toner onto the page?
Transfer roller
Fuser assembly
Pickup roller
Imaging drum
44
Which of the following media has a capacity of 8.6 GB?
DL Blu-ray
DL DVD
CD
DVD
45
Which of the following components would MOST likely be utilized in a virtualization server?
Maximum memory
High-end video card
High-end sound card
Dual-rail 1000w PSU
46
Before installing a new expansion card, which of the following should a technician consider?
Free hard drive space
Amount of RAM
CPU type
Power supply wattage
47
What below takes space away from a computer's available RAM?
only the page that you see
only the browser software
each browser tab
all the above
48
DDR2 uses 240-pin DIMM?
True
False
49
What expansion card would you need to put your old VCR tapes on DVD?
Video graphics
Video capture
TV tuner
Sound
50
When is it appropriate for you to make copies of a customer's confidential data?
If the content is public knowledge
With the customer's permission, for backup purposes
It is never appropriate to copy a customer's data
If you determines it necessary, for backup purposes
51
Which of the following is the BEST example of the use of chain of custody?
Technician remembers when and who they gave the PC to.
Technician notes the date, time and who was given the PC.
Technician calls supervisor after PC has been transferred.
Technician uses a third party to hand over the PC.
52
Which of the following 802.11 standards has the MAXIMUM throughput of 11 Mbps?
N
G
A port replicator
B
53
DDR3U is lower in voltage of all the DDR3 modules?
True
False
54
Which of the following expansion cards would provide support for additional internal storage?
Modem
Video capture
RAID controller
USB port
55
Which of the following socket types is for an AMD CPU?
1155
775
1336
940
56
A user says they reported an issue 2 days ago and nobody has contacted them. Your response is
"I'll send a technician tomorrow"
"There is no record of your call"
"I will escalate this immediately"
"I"ll close the old ticket and create a new one"
57
Before beginning hardware repair work on a PC, which of the following is the FIRST step?
Ensure all Windows updates have been installed.
Install an uninterruptible power supply (UPS).
Disconnect power from the PC.
Degauss the monitor.
58
What should you do FIRST when replacing a power supply?
Check for environmental concerns
Review local regulations for disposal procedures
Remove watch and all jewelry
Read MSDS documentation
59
What should you use to share a printer on a company network?
A print server
A wireless router
A splitter
A port replicator
60
Which of the following is the BEST type of cable to prevent EMI?
Fiber
UTP
Plenum
STP
61
Before giving a PC, which has been confiscated for prohibited activity, to another department…
Document change of custody
Preserve data
Report prohibited activity
Identify prohibited activity on PC
62
Which of the following describes the function of a switch in a network?
Transmits packets it receives to specific connections
Converts a packet for transmission
Broadcasts packets it receives to all connections
Determines whether a packet belongs on an internal network
63
Laptop micro-DIMMs come in 68, 144, and 172-pin sticks?
True
False
64
What happens to data in ram when the device is powered off?
a prompt executes to flush to rom
the data is flushed to hdd
the data is placed on the edb until next power on
the data is lost
65
Which expansion card can you install and configure to create an LPT1 port?
Audio
Serial
Parallel
Video
66
What would be best to share a USB printer with several users?
Install shared PCL drivers
Install a print server
Enable print sharing
Install a USB hub
67
Which of the following connectors is found on every desktop power supply?
SATA
Berg
PCIe
Molex
68
ram is considered for "short term" memory while drives/discs are for "long term" memory storage?
False
True
69
Which of the following typically cannot be upgraded in a laptop?
Wireless card
Video card
RAM
Hard drive
70
If a laptop's battery is not charging, what should you check first?
Breaker for the wall jack
AC-in jack
DC-in jack
CMOS battery
71
Which of the following will be included in a printer maintenance kit?
Pickup rollers
Compressed air
Toner
Paper tray
72
Which communication standard requires line-of-site with no obstacles?
IR
WiFi
Bluetooth
RF
73
Which device is MOST likely to outperform a 15,000 rpm SAS hard drive in read speed?
Tape
SSD
SD
Compact flash
74
Which of the following connectors is MOST commonly used for UTP cable?
RJ-45
SC
LC
RJ-11
75
desktop ddr comes with how many pins?
172
168
200
204
76
Which of the following computer components are located on the Northbridge?
GPU
Hard drive
CPU
FAN
77
Which of the following video types has a DB-15 connector?
DVI-A
S-video
VGA
DVI-D
78
If you see a Tech stealing a company laptop what should you do?
Preserve the laptop for evidence
Confront the technician stealing the laptop
Pin them down until help arrives
Report through proper channels
79
DDR4 offers higher density and lower voltage than DDR3?
False
True
80
Which is the proper way to remove a PCMCIA card from a laptop running Windows XP?
In the Control Panel, stop the device service
Grasp the card firmly and slowly pull it
Push the eject button on the card slot
Click safely remove hardware, stop the device, remove it
81
DDR4 runs at what voltage?
1.01 volts
.99 volts
.89 volts
1.2 volts
82
DDR2 speed increase comes from the clock doubling the I/O circuits on the chip?
False
True
83
Which of the following has a MAXIMUM transmission speed of 10 Mbps?
Cat5e
Cat5
Cat7
Cat3
84
DDR doubles the throughput of SDRAM?
False
True
85
Which of the following is required in order for BitLocker to be enabled?
Trusted platform module
Group Policy
Drive encryption
Power-on Password
86
What kind of printer driver do you need for Windows 7 Professional x86?
64-bit
16-bit
86-bit
32-bit
87
if DDR doubles (x2), and DDR2 quadruples (x4), what multiplcation will DDR3 use?
Quintuple (x5)
Octuple (x8)
Decuple (x10)
Sextuple (x6)
88
Which of the following will provide the FASTEST boot times for a laptop user?
High capacity battery
Increased RAM
eSATA hard drive
Solid state drive
89
Which can operate at two different channel widths on the same spectrum simultaneously?
802.11b
802.11n
802.11g
802.11a
90
Which of the following panel types consumes the MOST power?
LED with no backlight
LCD
LED with backlight
Plasma
91
Which of the following uses Intel's core i CPUs?
775
1366
AM3
F

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