Workplace Readiness Skills by Dana

Question 1

Why is having diversity in a company’s staff a good idea?

Accepted Answer

There is a broader range of talents, skills, and creativity

Question 2

Attitudes have a strong influence on what?

Accepted Answer

All of the above

Question 3

Usually you get off@5 but your manager wants you to stay longer. Your sis needs you @6:30 WDYD?

Accepted Answer

Ask mom to take your sis so you can stay and help

Question 4

Guest order a dish that is sold out, how should you handle the situation?

Accepted Answer

After asking manager offer a discount & comparable dish

Question 5

Why should an employee be wearing safety glasses?

Accepted Answer

Safety glasses should always be worn on the shop floor.

Question 6

Telling your boss you will finish a report Friday. You do so which is your positive work trait?

Accepted Answer

Reliability

Question 7

Manager continues to use bad language which makes you uncomfortable, What should you do?

Accepted Answer

Remain calm and report the problem to the manager’s boss.

Question 8

Which of the following is not a type of web browser?

Accepted Answer

Google Docs

Question 9

Which of the following phrases is appropriate for a formal greeting during a presentation?

Accepted Answer

Welcome

Question 10

How does Sam know what to do at his farm job everyday?

Accepted Answer

The daily work plan

Question 11

The job of the Legislative Branch is to _____________________ laws.

Accepted Answer

make

Question 12

What is the BEST way that Simone can show her commitment to her company

Accepted Answer

Attending meetings to gain new industry related knowledge

Question 13

Writing email to potential customer, how should it begin?

Accepted Answer

Dear Ms. Smith,

Question 14

Being late for appointments

Accepted Answer

shows a lack of regard for others.

Question 15

When Dan works for 12 hours a week and makes $8 an hour, how much money will he receive?

Accepted Answer

96

Question 16

How should Dan choose his workers after narrowing down to 4 contractors?

Accepted Answer

Think about all the factors and pick the best

Question 17

When writing resumes, why do employers prefer professional references over personal ones?

Accepted Answer

Personal is one sided

Question 18

After Dan&Ken had a argument, Ken has been mean ever since, how should Dan resolve this?

Accepted Answer

Report Ashley to the human resources manager.

Question 19

You notice that a coworker is having a hard time carrying a pipe. What is the most best action?

Accepted Answer

Help your peer carry the long section of pipe.

Question 20

In a business or office setting, the BEST greeting when answering the telephone is:

Accepted Answer

good morning/afternoon how are you today?

Questions 20