HCA105 Final review

Duties that relate to orientation, jury duty, and sick leave are examples of which type of policies:

Why are internal audits of medical records (charts) advisable for every medical office?

Scheduling systems that group similar appointments together in a certain day of the week or during certain times:

A medical assistant is one member of the healthcare team. Duties for this role include:

Fin. aspects of the medical practhat include costs associated with payroll, med. supplies, electricity & phone serv

PPE is the abbreviation for:

A ________ transmits images from documents to computer files via photocopier:

A payment made by the medical office for goods or services purchased is considered:

A collection of documents that you can bring to an interview is:

The contents of a first-aid kit can include:

Patient medical records are not likely to be used for:

Unpredictable or unexpected small expenditures that occur in the medical office can be covered by:

Which option is an example of clinical supplies:

Newly graduated medical assistants can apply for all of the following positions except:

If a person who calls the office refuses to be identified, the medical assistant should:

When managing the clinic schedule, one of the best ways to assist the practitioner is to:

When a pt has never been to the medical office for an appt, which abbreviation should be placed next to their name?

The professional attribute that indicates the ability to identify with someone else’s situation is:

General practitioners are also known as:

A clinic schedule is considered:

A violation of ADA might be not allowing:

A violation of ADA might be not allowing:

Abusive, deceptive, or unfair debt collection practices can result in:

Patients who are seen on a first come, first serve basis are:

Common office equipment found in the medical office include all of the following except:

The primary purpose of the American Association of Medical Assistants (AAMA) is to:

Scheduling two patients at the same time with the same physician is called:

When scheduling multiple advance appointments for the same patient, the medical assistant should:

All of the following are daily opening procedures in a medical office except:

Patients experiencing hardship may include:

In a med. practice, the person opening the office should arrive approx ____ prior to the scheduled time of operations:

Checks (business or personal) with stubs attached are known as:

Which of the 6 Cs means "to be brief and to the point”:

The 6 Cs of charting include all of the following except:

______are personal qualities and behaviors that enhance interpersonal communication, job performance, and job prospects:

The Practice Manager's role includes:

Which of the following laws dictate(s) collection policies for medical practices?

Common sections of the policies and procedures manual include the following except:

To avoid miscommunication when scheduling appointments over the phone, it is important to:

Part of the patient registration process includes the registration form and:

In a small medical office, administrative supplies are generally kept:

Which of the following is the best definition of networking?

______ refers to pt PHI and that only attending physicians and MAs are allowed to see the patient’s record w/o consent

Rules or guidelines that dictate the day-today operations of the office are called:

An NSF check is a:

The Fair Debt Collections Practices Act of 1977:

Special considerations should be made for patients who:

Safety Data Sheets (SDS) refer to: