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Higher Business Management - Operations Flashcards | StudBud
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Higher Business Management - Operations
Higher Business Management - Operations
30 terms
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#operations #higher #businessmanagement
Flashcards
30 cards
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Practice quiz
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Questions
30
Answers
1
Operations in manufacturing organisation are concerned with:
Input Process Output
Process Input Output
Process Output Input
Output Process Input
2
Inflation will increase costs of raw materials is which external factor:
Economic
Political
Economist
Environmental
3
Email can be used in Operations for:
Contacting suppliers
Search for new suppliers
Completing market research
Sending promotions to customers
4
A cost of a quality system may be:
Reducing Staff
Less workload
Don't need to change procedures
Staff Training
5
The purpose of having a SMS is:
To anticipate running out of stock
The production line will always be able to run.
Insurance costs will be higher
More storage space is needed.
6
Advantage or Disadvantage of JIT: Less chance of obsolescence/changes in taste or fashion.
Disadvantage
Advantage
7
Quality control is where quality is checked at each stage in the production process
True
False
8
JIT is when businesses receives delivery of stock just after production.
False
True
9
At which stage must stock not go over as it will incur extra storage costs.
Maximum Level
Re-order level
Minimum Level
Re-order Quantity
10
An advantage of a decentralised storage system is:
Standard systems for ordering, receipt and issue
Improved security
Stock is always on hand when needed
Tighter control may mean less theft.
11
Examples of Quality symbols are:
SPL
Kite Mark
TQM
Red Tractor
12
CAD stands for:
Computer Access design
Computer Aided Design
Calculator Aided Design
Computer Aided Decor
13
When deciding on a warehouse, you need to consider:
Design and Layout
Smell
Size of the staff room
Transportation
14
This method of production is where all stages are carried out at one time on a large scale
Mass
Batch
Flow
Job
15
When choosing a supplier: you must think about?
Quantity
Finance
Quality
Stock Levels
16
Databases can be used for:
Creating professional notices
Keeping supplier records
Calculating spending
Producing Graphs
17
CAM stands for:
Computer Access Machines
Computer Aided Manufacturing
Computer Aided Method
Computer area manufacturer
18
This QA process makes use of the best performers in the industry to set the standard
Benchmarking
Quality Assurance
Quality Control
Quality Circles
19
EPOS allows automatic updates of stock records and automatic reorders
False
True
20
The internet can be useful for operations by:
Comparing supplier prices
Completing online questionnaires
Finding out what customers want
Researching production methods
21
A centralised storage system is where stock is stored in many difference locations.
True
False
22
An advantage of this production system is that it can do dangerous, boring, dirty jobs.
Capital Intensive
Labour Intensive
23
Lead time is the time taken form placing an order to receiving the goods.
False
True
24
At which stage must businesses replenish stock
Maximum Level
Re-order Quantity
Re-order Level
Minimum Level
25
Benefits of recycling are:
Documentation must be provided
Damages Reputation
Good Public Relations
Increases Costs
26
A cost of holding too much stock may be:
Storage costs may be high
No waiting time for customers
supplies at hand when needed
Labour Costs
27
TQM is short for:
Total Quality Manger
Total Quality Management
Totally Quantity Management
Total Qualified Management
28
A disadvantage of JIT is:
Lower storage costs
less wastage
Totally reliant on the supplier
less money tied up in stock
29
Quality inputs include:
Finished Product
Production Methods
Machinery
Trained Staff
30
Computerised stock checking and ordering is an example of what External factor:
Environmental
Technology
Economic
Social
