CHAPTER 1

The microbiology department in the laboratory performs:

After the successful completion of the NHA exam, the initials for the title granted are?

The evidence that an individual has mastered fundamentals competencies is a specific technical area is called?

Understanding the ____ of a diverse population is important in providing healthcare

A factor that contributes to the overall professional impression made by the phlebotomist is?

The name of a federal entitlement program is?

Which department performs blood cultures?

Which of the following laboratory professionals is specified by CLIA as responsible for evaluating new procedures?

Which of the following is a sample of proxemics?

In the 17th century, the name given to the bloodletting tool lancet was?

Which of the following is the responsibility of a phlebotomist?

Managed care systems attempts to control cost include?

Which department performs CMP and BMP ?

An important component in ensuring that the healthcare system is sustainable in the future is the?

The document provided by the American Hospital Association that explains patient rights is:

A healthcare facility that provides ambulatory services is called?

The law that establishes national standard for the electronic exchange of protected information is?

Which was developed by the American Medical Association to provide a terminology & coding system for physician billing?

The specialty that treats disorders of the brain is called?

Which of the following is improper telephone technique?

The department in the hospital that treats lung deficiencies is?

The abbreviation for a serology test that indicates hepatitis C exposure, or current infection w/hepatitis C is called?

The immunology/serology department in a clinical laboratory performs tests that?

Which department performs CMP and BMP ?

The histology department in the laboratory performs

Healthcare providers who do not recognize diversity are?